While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, excellent craftsmanship, and beautiful designs, often highlighting the cultural significance and care put into each item. Many people appreciate the wide selection and the authenticity of the goods. The ordering process is frequently described as smooth, with efficient and fast delivery services. Reviewers also commend the company's communication, noting that they are kept well-informed about their orders. Some people mentioned that delivery can occasionally take a few weeks, especially for international shipments, but they generally found the wait reasonable given the origin of the products.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently praising the craftsmanship and... See more

Quality

Users describe positive interactions with quality, consistently praising the high craftsmanship and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Order

People report positive experiences with order. Customers consistently praise the seamless ordering process,... See more

Service

Customers consistently report positive experiences with the service. Many reviewers praise the clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The products are honestly so so well made.You can tell there's a lot of great time and care spent on them with so much history and heritage in every detail. Shipping was quite fast, I expected longer... See more

Rated 5 out of 5 stars

I have bought several products from Hirbawi. All arrived when promised and I was kept informed of the transit. All products I purchased are of high quality and workmanship. The bookmarks are apprecia... See more

Rated 5 out of 5 stars

Show your support for Palestine by supporting the wonderful people at Hirbawi! Over the years we have bought multiple kufiyas (Gaza is my favourite!), olive prayer beads, leather wallets and passport... See more

Rated 5 out of 5 stars

I have been purchasing goods from Hirbawi for quite a few years and have always been delighted with everything l have received. Quality workmanship and an amazing choice of kufiyas of which l have qui... See more


Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Clothing Store

Written by the company

The Official Hirbawi Kufiya Shop. Buy the Original Palestinian Keffiyeh and more products from Palestine directly from Hirbawi, the last remaining kufiya factory in Palestine.


Contact info

4.9

Excellent

TrustScore 5 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustwothy

You get quality products and you support a Palestian business. It takes a while to get your order, but don't worry it will arrive.
And what they make is of real good quality.

July 22, 2025
Unprompted review
Rated 2 out of 5 stars

I desperately wanted to support this…

I desperately wanted to support this company. I bought one kufiya and it was great. The next I bought felt synthetic (despite the 85% cotton label on the website.) I work in the textile industry so am very familiar with fibre contents and tests.
I did a burn test, and the six fibres I pulled from different parts were 100% synthetic. I contacted the company who told me I was wrong, despite me providing photographs of the burnt black plastic fibres.
Despite reservations, I bought again, and the next kufiya was again clearly 100% synthetic - to the point where it reflected light like plastic, water ran off it, and again the burn test indicated 100% polyester. This time when I contacted them, they did refund the kufiya (not the shipping.)
I also left a review and photos on their website, which they deleted.
All I asked is that they label their products correctly, so that people who wanted natural fibres could get those, and people who prefer polyester can get that.
I can't recommend the company, but do recommend the cause.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Hirbawi is a professional genuine…

Hirbawi is a genuine Palestinian company that provides high quality handmade and hand loomed goods that are one of a kind. Their customer service and communication is excellent. I support them frequently and would highly recommend them to anyone especially those who are seeking to give a one-of-a-kind gift.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

The only place I buy authentic Kufiyas…

The only place I buy authentic Kufiyas from in Hebron. I’m a repeat customer and have been lucky enough to collect many different colours over the years. I recently gifted the inverted black and white Kufiya to my mum for Mother’s Day. The quality is always excellent, and delivery has consistently been reliable. Highly recommended.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Wear a Hirbawi kufiya

I have ordered many items from Hirbawi and despite the obvious difficulties they are facing I have always received the products, which are beautifully made.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

I have ordered five keffiyehs along…

I have ordered five keffiyehs along with two pieces of jewelry from Hirbawi over the years, and everything has been of the utmost quality and arrived securely within the estimated time period! They are the only place I would ever recommend ordering a keffiyeh from. The product you get is the real product made traditionally in Palestine, and the service is second to none.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve ordered several items from Hirbawi…


I’ve ordered several items from Hirbawi over time, including keffiyehs, a Palestinian flag, prayer beads, a drum, and other bits and pieces, and I’ve honestly been impressed every time. The quality of everything has been lovely — well made, authentic, and clearly handled with care and pride.

The keffiyehs in particular are beautiful, comfortable, and feel properly made, not cheap copies. Everything arrived exactly as described, and you can really feel the cultural meaning and craftsmanship behind the products.

It’s also nice supporting a genuine Palestinian business and receiving items that feel personal and meaningful rather than mass-produced. I’ll definitely be ordering again and would happily recommend them to anyone looking for authentic Palestinian products and excellent service.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Craftmanship and Versitality

I have four absolutely beautiful kufiyas from Hirbawi. The quality is fantastic, and as a motorist I use them nearly daily to keep my head and face protected from road debris and the sun. When I travel, I always keep one with me due to the sheer versatility of the material. I have used them to cover hot metal chairs when I sit, as a blanket for my legs or shoulders on chilly mornings at work, and as a wet cloth to cool me off on hot days. Despite the constant use, they still look as good as new, and that can only be contributed to the care and talent of their creators.

May 21, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look