KUGOO ESCOOTER Reviews 12

•

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Welcome to our electric scooter hub! We specialize in Kukirin and Kugoo high-quality electric scooters, blending innovative design with top performance for effortless, eco-friendly, and fun urban rides. From speed to battery life and safety, our scooters deliver the ultimate riding experience. Explore our collection and start your journey of freedom today!

Contact info

4.1

Great

12 reviews

5-star

4-star

3-star

2-star

1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Kugooescooters

www.kugooescooters.com

3.6

(1K)

Kugoo

kugoo.eu

3.4

(73)

Kugooescooter

kugooescooter.com

3.8

(5)

kukirin-scooter.com

(425)

Kukirin Escooters

www.kukirin-escooters.com

4.6

(146)

Kukirin Escooter

kukirin-escooter.com

4.6

(286)

Kugoo Scooter

kugoo-scooter.com

1.5

(190)

CDON Danmark - Nordens største markedsplads!

cdon.dk

1.7

(23K)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jan 12, 2026

If I could give zero stars I would

If I could give zero stars I would. Took my money for an out of stock item and won’t refund me. Disgraceful. AVOID THIS COMPANY.

December 1, 2025

Unprompted review

Reply from KUGOO ESCOOTER

Jan 14, 2026

We’re sorry to hear about your experience, but we’d like to clarify that the purchase you’re referring to was not made on our website.

Our website is: https://www.kugoo-escooter.com/

We have checked our records and cannot find an order under your details.

If a customer places an order directly on our website and an item is found to be out of stock, we always arrange a full refund in accordance with our policy.

Unfortunately, there are third-party websites using similar names, and we are unable to take responsibility for orders placed outside our store. We recommend contacting the seller you purchased from or your payment provider for further assistance.

If you believe this is a mistake, please feel free to contact our official customer support with your order details so we can double-check.

Nov 20, 2025

Very good the customer support is great…

Very good the customer support is great the warranty is great too got my part shipped and delivered in a week everything right likes its supposed to be im very suprised

November 20, 2025

Unprompted review

Reply from KUGOO ESCOOTER

Jan 14, 2026

Thank you for your feedback! We’re glad to hear that our customer support and warranty service met your expectations.

Sep 20, 2025

Fast Delivery！

I received my scooter in less than a week here in Poland. There was a small issue after delivery, but the customer service team responded quickly and solved it without any trouble. Very satisfied with both the product and the support!

September 6, 2025

Unprompted review

Reply from KUGOO ESCOOTER

Jan 14, 2026

Thank you for your review!

Sep 18, 2025

Great experience with KuKirin scooters

I ordered the G2 nd G2 Master from this website, and all of them arrived safely. The quality is excellent,solid,and exactly as described.

September 5, 2025

Unprompted review

Reply from KUGOO ESCOOTER

Jan 14, 2026

Thank you for your feedback! We’re delighted to hear that your G2 and G2 Master scooters arrived safely and met your expectations.

Sep 18, 2025

Fast Shipping and Excellent Service!

My friend recommended this website, so I decided to order the G2 scooter here. The customer service promised that they would ship it as soon as it was in stock, and they really did — my scooter was shipped just 2 days later! On other websites, delivery is always very slow, but here everything was efficient and professional. Very happy with the purchase.

September 6, 2025

Unprompted review

Reply from KUGOO ESCOOTER

Jan 14, 2026

Thank you for your kind words! We’re thrilled to hear that your G2 scooter was shipped quickly and that our service met your expectations.

Sep 15, 2025

Highly recommended

I was skeptical,but this scooter is worth it.Smooth delivery to Sweden.

September 5, 2025

Unprompted review

Reply from KUGOO ESCOOTER

Jan 14, 2026

Thank you for your review! We’re happy to hear that the scooter exceeded your expectations and that delivery to Sweden was smooth. Enjoy your rides!

Sep 12, 2025

High quality and safe

I was worried about safety,but the brakes and lights work perfectly.

September 2, 2025

Unprompted review

Reply from KUGOO ESCOOTER

Jan 14, 2026

Thank you for sharing your experience! We’re glad to hear that the brakes and lights are working perfectly and giving you peace of mind. Safety is our top priority.enjoy your rides!

Sep 10, 2025

Fast delivery, excellent scooter

It arrived in Estonia within a week.The scooter is powerful and very easy to use.

September 4, 2025

Unprompted review

Reply from KUGOO ESCOOTER

Jan 14, 2026

Thank you for your feedback! We’re glad to hear that your scooter arrived quickly in Estonia.

Sep 1, 2025

Great Customer Service and Fast Response!

I first tried to buy an electric scooter from other websites and even sent messages asking if they delivered to my country, but no one replied. When I contacted their customer service responded quickly and answered all my questions clearly. That gave me confidence, so I placed my order here. The whole process was smooth, and I’m very happy I chose this website.

August 27, 2025

Unprompted review

Reply from KUGOO ESCOOTER

Sep 3, 2025

Thank you so much for your kind words! We’re thrilled to hear that our customer service was helpful and that your ordering experience was smooth. Your confidence and satisfaction mean a lot to us. We look forward to serving you again and hope you enjoy your new electric scooter!

Aug 31, 2025

I purchased the KuKirin G2 and was…

I purchased the KuKirin G2 and was impressed with how quickly it was shipped out. The scooter arrived well packed and in excellent condition. Smooth process from order to delivery—highly recommended!

August 20, 2025

Unprompted review

Reply from KUGOO ESCOOTER

Sep 3, 2025

Thank you for sharing your experience! Enjoy your rides, and we look forward to serving you again!

Aug 30, 2025

At first

At first, I wasn’t sure if I could trust kugoo-escooter.com since I hadn’t bought from them before. But after contacting customer service, they replied very quickly and answered all my questions with patience and professionalism. That gave me the confidence to place an order for a KuKirin electric scooter. To my surprise, the delivery was fast and the scooter arrived in perfect condition. I’m really happy with the whole experience and can definitely recommend this website!

August 21, 2025

Unprompted review

Reply from KUGOO ESCOOTER

Sep 3, 2025

Thank you so much for your kind review! We’re thrilled to hear that our customer service helped build your confidence and that your KuKirin electric scooter arrived quickly and in perfect condition. Your satisfaction is our top priority, and we truly appreciate your recommendation. Enjoy your scooter, and we look forward to serving you again in the future!

Show reviews in all languages. (12 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look