KwikBoy Modz Reviews 213

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Great guy to work with took a little longer than expected but it was around Christmas so I Def understood. He gave me money back for the issue. Great product great quality work. Overall easy to dea... See more

Rated 3 out of 5 stars

Update: 8/14- Received email stating order has been cancelled with the amount that will be refunded. Refund hasn’t been received yet but could be processing still. ———————— Ordered an Xbox elite... See more

Rated 1 out of 5 stars

Took longer than expected for the controller. Was promised a certain date for Christmas but it almost did not arrive. Then I received an email saying they felt rushed so they forgot the bumpers on the... See more

Company replied

Rated 1 out of 5 stars

Ryan is very unprofessional. The way he treats his customers is sad. Please don't do business with someone that doesn't take pride in their work. He sends damaged products and poorly dipped controller... See more

Company replied

Company details

  1. Video Game Store

Information provided by various external sources

KwikBoy Modz Offers Thousands Of Custom Controllers and Controller Options To Customize & Mod Your Controller for Xbox One, PS4 and Nintendo


Contact info

3.2

Average

TrustScore 3 out of 5

213 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Outstanding

KwikBoy Modz has been a great experience. I just got my controller from them and it’s great. The attention that they put into their product shows. Some of the best customer service I have ever received. They are dedicated to making your controller perfect down to the last detail. I highly recommend them and look forward to shopping with them again.

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

I emailed the contact email at 10:30 pm…

I emailed the contact email at 10:30 pm and got a response in less than 2 min. Owner is extremely responsive and he is the sole reason I bought from his store. I will be picking up another eliter series 2 in July for my bro. Definitely would reccomend to anyone. Finish grips triggers all excellent could never go back to a regular controller now. 10/10

April 18, 2020
Unprompted review
Rated 1 out of 5 stars

Mistake

It broke within a week. Very cheaply made for something that cost so much.

April 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great products and customer service if…

Great products and customer service if you have questions or concerns they respond almost as fast as you send your message out to them. Definitely would recommend them to anyone and love my controller I got looks amazing and will definitely get some more.

April 15, 2020
Unprompted review
Rated 5 out of 5 stars

When the Elite 2 controller is sold out…

When the Elite 2 controller is sold out EVERYWHERE, kwikboy modz came through. Not only was i able to get the elite 2 controller when it’s not available elsewhere, i was able to change the color of the LEDs for a low price, and got charged no tax. So all in all i was able to buy something unavailable, cheaper than anywhere else - only with the help of kwikboy. 12/10 service & satisfaction
.

March 3, 2020
Unprompted review
Rated 2 out of 5 stars

It took 5 weeks to receive with poor…

It took 5 weeks to receive with poor communication regarding status. This for a controller with no mods. The last status from them was that it was in clear coat process; the controller I received was not clear coated. Based on this experience, I don’t recommend this company.

February 1, 2020
Unprompted review
KwikBoy Modz logo

Reply from KwikBoy Modz

Bryan,

There are 3 clear coat options we offer which are Matte (your choice) which is a dry no shine finish and is the toughest finish, Glossy which is a high shine finish and Grip which is a no shine rubber-like finish. I can confirm your controller was clear coated in the matte finish which, in my opinion, came out perfectly.

As stated on our website, each controller does take 2-5 weeks to complete as each is custom painted to order due to the large amount of options we offer. Your controller shipped in 4 weeks (business days as we lost a week due to the holidays).

As for the communication, from what I have reviewed in your order messages, all of your messages were responded to in the same day.

Rated 1 out of 5 stars

Waited a year for my elite modded…

Waited a year for my elite modded controller they claimed they shipped it still don't have it I spent 220.00

January 16, 2020
Unprompted review
KwikBoy Modz logo

Reply from KwikBoy Modz

Good Morning,
As we discussed, your tracking information shows the controller was delivered. You notified us a week later that you did not receive it and were going to contact the post office and get back to us. We have not heard back from you until this review.

Rated 4 out of 5 stars

He was very easy to do business with

He was very easy to do business with! I only gave 4 stars because my controller was sent without the charging cable and without a box. He immediately sent out the charging cable when I emailed him about it. I greatly appreciate the quick responses I got! I do find it weird however that he couldn’t send the original box of the controller... but never the less my control came intact and working functionally. Thank you!

January 14, 2020
Unprompted review
KwikBoy Modz logo

Reply from KwikBoy Modz

Thank you Joseph, we do not ship the Elite boxes because the extra weight (they are heavy, thick boxes) will increase your shipping costs and are unnecessary as they do not add any benefit to the controller as everything is contained in the included pouch.

Rated 5 out of 5 stars

Great product

The product is excellent! My son loved his customized Dragon Ball Z controller. Communication was great and would definitely buy from here again.

January 2, 2020
Unprompted review
Rated 4 out of 5 stars

The handset looks great and was exactly…

The handset looks great and was exactly as chosen in our colour however it lags and does not respond in they same way as my standard PS4 controllers.
So after I posted this review I received immediate assistance from Kwikboy which I very much appreciated. We reset the controller as advised to fix the lag problem and it has improved but not to the same level as the original controllers we own. I am not sure why, but it is now better when in use. It would be good for customers if this information was provided up front in the initial description of the controller so that customers can make a more informed decision to purchase or not, at the beginning.

January 1, 2020
Unprompted review
KwikBoy Modz logo

Reply from KwikBoy Modz

Miriam,
Please contact us at contact@kwikboymodz.com. You have a 3 month warranty on the controller and we'd happy to take a look at the controller and troubleshoot. The controller is an Official Sony Dualshick 4 controller and this type of issue is common and just requires you to delete the controller from your PS4, fully power down your PS4 (not rest mode), power on PS4 and resync the controller.

Rated 4 out of 5 stars

good quality custom product

It looks and feels of Good quality. It does take a month to receive but is a custom order. I would have given 5 stars except the “x” button sticks on a regular basis which is a little annoying.

December 30, 2019
Unprompted review
KwikBoy Modz logo

Reply from KwikBoy Modz

Thank you for the feedback. Please reach out to us at Contact@kwikboymodz.com and we'd be happy to correct the button issue for you.

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