Purchased couple wigs they still have not arrived over month now and no-one is responding to emails or comments for help on social media. Terrible service and this is thief, DO NOT USE, THEY ARE COMMI... See more
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I ordered a wig over three and a half weeks ago, and it still hasn’t been delivered. I have emailed the company and sent messages on Instagram multiple times, but I have been completely ignored.... See more
I love my hair I’m not disappointed at all, but I didn’t like the fact that I had to wait for almost three months for the package, the waiting caused frustration. Y’all stated that delivery time from... See more
Company replied
First class hair and beauty company. I love this company because their products are first class, fantastic quality at affordable prices. They are also very efficient with shipping/delivery to ensure c... See more
Company details
Written by the company
LA 'BELLO BEAUTY is the No.1 retailer of Luxury ready-to-wear Wigs. You simply will not find a retailer with a more diverse catalogue of wigs in Europe.
Contact info
20 High Street, DA1 1BY, Dartford, United Kingdom
- help@labellobeauty.com
- www.labellobeauty.com
3.0
Average
232 reviews
Hasn’t replied to negative reviews
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I so much love LA BELLO wigs
I so much love LA BELLO wigs. They are so nice and soft. They are also of good quality. It's a 10/10.
July 14, 2023
Unprompted review
I bought a foxy brown short afro wig
I bought a foxy brown short afro wig. It really good on me and my friends were asking where l got it from. There is a lot of good compliments from friends about wig l therefore have no reservation in recommending LA BELLO. Beauty to everyone
July 20, 2023
Unprompted review
I bought my wig last week and it was…
I bought my wig last week and it was beautiful and it arrived onetime. I will always recommend LA'Bello beauty anytime.
July 18, 2023
Unprompted review
It was great and I loved it
It was great and I loved it. I wasn’t expecting to
July 12, 2023
Unprompted review
I certainly recommend buying the “wo” wig. I have used it for 2 months now LOVE ITT
Icertainly recommend buying the “wo” wig. I have used it for 2 months now LOVE ITT
May 27, 2023
Unprompted review
LA BELLO’s wigs are literally the best
LA BELLO’s wigs are literally the best. I got this synthetic wig and I love it so much, I also got a lots of compliments. I’m definitely getting more from them.
July 18, 2023
Unprompted review
I bought My Darlin wig from Labello
I bought My Darlin wig from Labello, l love it as it is very silky. It was posted to me on time. I would buy and recommend Labello any day any time.
July 28, 2023
Unprompted review
Best synthetic wig I have ever owned
Best synthetic wig I have ever owned, I’ve had so many compliments on it and I would definitely order again, great sales and fast shipping so I’ll definitely order from them in the future if they have more variety (more colour ways / styles). Was shocked to see the bad reviews as I haven’t had one bad experience so maybe they’ve improved also customer service were really nice when I had some questions too! So overall a great experience :)
July 4, 2023
Unprompted review
They are excellent and reliable 👍❤️
What made my experience great is that, each time I wear any of LA 'BELLO BEAUTY'S WIGS people comment as been looking charming or stunning. The company is reliable in terms of delivery.
April 21, 2023
Unprompted review
The wig's quality is amazing for a…
The wig's quality is amazing for a synthetic type. Deserves the 4 star
July 21, 2023
Unprompted review
Ordered a Wo wig and I really love it
Ordered a Wo wig and I really love it. Makes me look like a Queen. Thanks Labello for my glamorous look. Will definitely buy from Labello again.
July 20, 2023
Unprompted review
If you are on a budget and looking for…
If you are on a budget and looking for something stylish, your best bet is shopping from labello beauty.
July 13, 2023
Unprompted review
My experience was very seamless and…
My experience was very seamless and I’ll be buying from this brand again. I Love my wig, can’t believe I was so scared about the colour! The compliments I’ve been receiving are amazing.
July 23, 2023
Unprompted review
Their customer service is top notch
Their customer service is top notch. They were very nice in assisting me with placing my order and I received my package in no time. Also really loved what I received. I would recommend to all my friends
July 24, 2023
Unprompted review
I have waited a month on this stupid…
I have waited a month on this stupid thing! If I could give zero stars I would!!! It came bunched together and you couldn’t tell what the heck you needed to cut… it was a whole mess and DO NOT recommend for anyone. Don’t waste your money! Find a better product or just get extensions!
July 8, 2023
Unprompted review
Reply from LA' BELLO BEAUTY
Dear Christina,
We apologize for the inconvenience you experienced with our product. We understand how frustrating it must have been to receive an item that didn't meet your expectations.
First and foremost, please allow us to express our sincerest apologies for any confusion caused by the packaging. We always strive to ensure that our products are shipped with the utmost care to prevent any damage or tangling during transit. We are sorry this was not the case with your order.
We genuinely appreciate your feedback, as it helps us identify areas for improvement in our product and shipping processes. Rest assured that we will take your comments into consideration and work towards providing a better experience for all our customers.
We'd love to make this right for you. If you haven't already done so, please reach out to our customer support team help@labellobeauty.com with your order details so we can offer you a resolution that suits your needs.
Once again, we sincerely apologize for any frustration or inconvenience this has caused. We value your feedback and will use it to make the necessary changes to enhance the quality of our products and services.
Thank you for bringing this matter to our attention, and we hope you'll give us another chance to provide you with a positive shopping experience in the future.
Best regards,
Ojumi
Customer Support Team
I ordered a ponytail and a wig and I…
I ordered a ponytail and a wig and I paid in May. I only received the delivery in July, was told to wait 25 working days before they would process a replacement order and were not interested at all in giving a refund. I was sending them messages on instagram and some they never even responded to. The order finally arrived in July and honestly I am not really impressed the ponytails need 2 clips to secure them around your own hair but it only has 1 clip so it does not hold properly. To make matters worst since i thought the first order was lost and i wanted the hair for my birthday I ordered again. It was a total waste of money.
July 6, 2023
Unprompted review
Reply from LA' BELLO BEAUTY
Dear Linda,
We sincerely apologize for the delay in receiving your order and the inconvenience you've faced. We deeply regret any frustration this has caused and we acknowledge that we should have handled the situation better.
We are actively working to improve our customer service and product quality. Please know that your feedback is valuable to us, and we're committed to making things right for you.
Kindly reach out to our support team via help@labellobeauty.com for any further queries.
Thank you once again for being patient with us.
Amazing store
Amazing store, they sell excellent wigs that are both durable and always have the perfect fit. My first wig was bought by a friend, which gifted to me, GROWN 'AF' PIXIE , which I will definetly buy again!!!
June 17, 2023
Unprompted review
Reply from LA' BELLO BEAUTY
Dear Grace,
Thank you so much for taking the time to share your positive experience with our store! We are thrilled to hear that you found our wigs to be amazing and of excellent quality.
It brings us immense joy to know that the wig which was gifted to you, met your expectations and provided you with a perfect fit. We take great pride in offering durable wigs that not only enhance your style but also bring confidence and satisfaction.
Your kind words and intention to purchase the wig again mean a lot to us. We appreciate your loyalty and trust in our products. Rest assured, we will continue to maintain our high standards and strive to exceed your expectations with every purchase.
If there is anything else we can assist you with or if you have any questions in the future, please feel free to reach out to us via help@labellobeauty.com. We are here to help and ensure your wig-buying experience remains exceptional.
Thank you once again for your wonderful feedback. We look forward to serving you in the future!
Best regards,
Ojumi
Customer Service Department
I’ve always had a great experience with…
I’ve always had a great experience with La’Bello except for this last time when my order was sent standard time while I had paid for express delivery. Worse still whoever was the customer care that week was slow with the response and stopped responding eventually.
But given I’ve always had a great experience with them, I won’t stop shopping here based off that one experience. They sell the best wigs!
May 4, 2023
Unprompted review
Amazing brand
I had an amazing experience personally. Even though I bought synthetic wigs, they were of great quality still
June 14, 2023
Unprompted review
My hair was perfect
My hair was perfect, will definitely order from them again. ❤️
December 23, 2022
Unprompted review
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