The descriptions are correct - absolutely no unexpected surprises. Friendly, professional staff. Labellov has been going strong for a long time, where others have tried and failed, their concept wo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am beyond words for the beautiful bag I purchased from Labellov. The condition is insane for this price, cannot take my eyes off my new Prada! Thank you so much for the amazing service!
Company replied
My order was shipped with lightning speed and arrived nicely packaged. This is my sixth bag bought from Labellov and their selection (wonderful vintage as well as newer treasures) and prices are amazi... See more
Company replied
I was skeptical to a webshop in a far of country (i live in sweden) . When i did the transaction i got a messege that something went wrong and then i logged in my bank and saw the money was sent away... See more
Company replied
Company details
About Labellov
Written by the company
Sell your own designer bag and earn money! www.labellov.com
Contact info
Verlatstraat 15, 2000, Antwerp, Belgium
- 03 216 44 42
- info@labellov.com
- www.labellov.com
4.6
Excellent
989 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Labellov
Thank you for your kind review! Your recommendation means the world to us, and we look forward to welcoming you back for more pre-loved luxury treasures soon.
Labellov a trustworthy brand !
Order process was easy - paying was easy - delivery was superfast ! Quality as advertised.
October 19, 2025
Friendly staff, good service, quick shipment
Friendly staff, quick shipment, nicely packaged clothes
October 9, 2025
All perfect !
Everything was perfect , the hat i ordered and the fast delivery and the package looks good !
Happy with it !
October 11, 2025
Great service and fast shipping
September 18, 2025
Nice shop in a nice neigbourhood, near to the museum of fine art
I like shopping at Labellov. Their offer is great and prices very correct.
September 15, 2025
Pre loved condition vs price
Product was as per described. Delivery smooth.
Authenticity proven by attached initial invoice.
Expected cheaper price because product was a scarf and not bags or jewels that may increase in values. Thus a bit surprised that I bought at a higher price than initial one.
August 29, 2025
Great quality!
August 28, 2025
Quality of follow up
Very satisfied about the purchase and the quality of the follow up.
August 20, 2025
Unprompted review
Perfect transaction
Perfect transaction, like allways.
You can ask everything and they Will allways help you
August 15, 2025
I was helped with great care and friendliness
I was helped with great care and friendliness. The bags are presented in a very beautiful way and the atmosphere in the shop is wonderful. Everything was perfect , thank you very much!
August 1, 2025
Reply from Labellov
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the atmosphere in our boutique and appreciated the presentation of the bags. It’s wonderful to know that our team’s care and friendliness made your experience perfect.
We truly value your feedback and look forward to welcoming you again soon!
Warm regards,
The Labellov Team
Great experience
Bag is as per the pictures, shipped quickly and just a very smooth transaction.
July 21, 2025
Reply from Labellov
Dear Hans
Thank you for your kind review! We’re delighted to hear that the bag met your expectations and that everything went smoothly from order to delivery.
We look forward to welcoming you again soon!
Kind regards,
The Labellov Team
Website said good condition but there…
Website said good condition but there were a lot of scratches
July 10, 2025
Reply from Labellov
Dear Brigitte
Thank you for sharing your feedback. We are truly sorry to hear that the item did not fully meet your expectations regarding its condition. At Labellov, we take great care to describe our products as accurately as possible, and we regret that this was not your experience.
We appreciate your honesty, as it helps us improve, and we hope to regain your full confidence in the future.
Kind regards,
The Labellov Team
Great experience, very pleased with this purchase!
Item exactly as described on the online shop. Fast delivery, item was carefully wrapped for shipment.
June 28, 2025
I highly recommend Labellov.
I highly recommend Labellov.
Everything is handled with great care and professionalism, both in-store and online.
The descriptions of items like handbags or shoes are always accurate.
This shop is truly worth it — if I could give more stars, I would!
Thank you to the team for your patience and excellent service every time.
June 11, 2025
Reply from Labellov
Dear Annelies, thank you so much for your kind words! We truly appreciate it and look forward to welcoming you again soon!
Kind regards,
Elien & the Labellov team
Will definitely shop here again
Will definitely shop here again. Great communication. Fast shipping. And a beautiful and authentic item.
June 12, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.