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Rated 5 out of 5 stars

When I ran into a shipping issue, I reached out to support, they quickly corrected things, and got my parcel back out and delivered with ease. Good customer support is always appreciated in any b... See more

Rated 1 out of 5 stars

The necklace looked nice but you left out the wonderful saying to the daughter that is supposed to be behind it. Just a necklace on the black felt with nothing else. Unfortunately, I'm leaving Friday... See more

Rated 5 out of 5 stars

I liked the quality of the goods I purchased and the corrections that where made to my order adequately dealt with. Though response to correspondence by email my be slow hang in there they will work y... See more

Company replied

Rated 1 out of 5 stars

You are looking up reviews for a reason. I did the same thing and found these 5 other reviews below that all gave this website a 1 star. I choose to ignore it and told myself maybe I would have a diff... See more

Company details

  1. Jewelry Store

Written by the company

Labygift - We provide print on demand, personalized & customized products. Our mission is to create unique products. Each product leaves a great impression on customers.


Contact info

2.9

Average

TrustScore 3 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Product was not delivered

Product was not delivered. Mail on Support was not answered, only the order was stoppend. But the may point is that the product is still available in the Web Shop!?!

October 4, 2023
Rated 1 out of 5 stars

Ordered for my daughter's birthday on…

Ordered for my daughter's birthday on April 7th. It's now the 18th and still sitting in "ordered" status. Her birthday is next week.

April 7, 2023
Unprompted review
Labygift logo

Reply from Labygift

We are so sorry for the inconvenience. Due to an unusually large number of orders, the tracking would be updated a bit later. However, your order is still in transit and it will be delivered on 04/21. We sent the tracking to your email. Please check it!

Rated 1 out of 5 stars

The cheap thin chain broke

The cheap thin chain broke when initially put on. She never got to wear it. Most definitely NOT WORTH the time or $$

March 27, 2023
Labygift logo

Reply from Labygift

Hi
We are so sorry for the inconvenience. We sent you an email about your issue. Please check it!

Rated 1 out of 5 stars
Labygift logo

Reply from Labygift

Hi. We are sorry for the inconvenience. According to our data, your order was out for delivery. However, due to some problems, it arrived at our USPS facility in HUNTINGTON BEACH, CA 92615 on March 30, 2023. We will send an email about this issue. Please check it!

Rated 1 out of 5 stars

Buyer Beware

So the photo of the item I ordered and the fast shipping is the only reason I give this one star. Otherwise the item itself is super small print and blurry. I have reached out three times now with zero response from the seller. Definitely not worth the money!

March 29, 2023
Unprompted review
Labygift logo

Reply from Labygift

Hi
We are so sorry for the inconvenience. We sent you an email about your issue. Please check it!

Rated 2 out of 5 stars

I ordered an item on accident along…

I ordered an item on accident along with my order. Sent a message to cancel it within 5 minutes. My emails were ignored until after the items shipped. I was a major hassel to get my refund and return their item that i didnt want.

March 15, 2023
Labygift logo

Reply from Labygift

Hi. We replied and made a refund for your situation on March 23. Please recheck it!

Rated 5 out of 5 stars

Customer Care

I liked the quality of the goods I purchased and the corrections that where made to my order adequately dealt with. Though response to correspondence by email my be slow hang in there they will work you you if there's a problem.

February 16, 2023
Labygift logo

Reply from Labygift

Hi. We are sorry for the inconvenience. We sent email about your issue. Please check it!

Rated 3 out of 5 stars

The pendant seems to be of great…

The pendant seems to be of great quality shipping was timely and packaging was orderly the only negative i have is that the message inside the box even thiugh it was still a good message was different from the one i saw when i ordered it and i did not see a seltion option so i'm guessing its a random of a few differing messages

February 21, 2023
Rated 5 out of 5 stars

Excellent quality.

My wife loved the necklace and has worn it every day since. The gift arrived a day early and is of great quality.

February 2, 2023
Rated 5 out of 5 stars

When I ran into a shipping issue

When I ran into a shipping issue, I reached out to support, they quickly corrected things, and got my parcel back out and delivered with ease.

Good customer support is always appreciated in any business. In this case, it was revered.

January 23, 2023
Rated 1 out of 5 stars

Fraud charges

I never transaction this is your site. Why is my card being charged?

January 14, 2023
Labygift logo

Reply from Labygift

Hi. We are extremely apologetic for what you have experienced. According to our data, you ordered the item "To My Son - Believe In Yourself - Viking Dad To Son Gift - Viking Compass" on 12/24/2022. We sent a solution for your situation to your email. Please check it!

Rated 1 out of 5 stars

cheap

cheap. neckless looks like it cost 35 cents and came from a cracker jack box

why do I need 75 characters in my review?

November 1, 2022

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