lacanadienneshoes.com Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

A side of French-Canadian Customer Service

A side of French-Canadian Customer Service
The Customer Service takes multiple weeks to respond to any email inquiry and there is no dedicated phone line for US customers. There is a $60 fee for shipping there and back to return any items if you are a US customer and on top of it it will come with a side of French Canadian attitude on the part of Customer Service service — it also takes more than 20 business days meaning one month for them to refund your money after you send back an item. Truly will never buy from this company again.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Photos misleading and delete negative reviews of their products

They penalize their clients for buying shoes on sale by marking everything discounted as final sale. Shoes did not look like website photos. Model showed over the knee boots and when I bought them they were awkwardly hitting knee length and I'm not a very tall woman. Tassel looked cheap and much narrower calf measurement than what is advertised online. Also, tried to leave negative product reviews three times and surprise, of course, they won't publish the negative review about the boots so others could be warned. Avoid buying if you want to save your money. I can't even find a buyer on a resale platform to buy these off me so I'm stuck with them.

January 22, 2024
Unprompted review

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