While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The fit was not what we anticipated. Plus size did not seem to fit well underneath the arm area. Cup size is sufficient the lace print and the design were what was expected. Just be sure in your next... See more

Company replied

Rated 1 out of 5 stars

I’ve ordered from LH a few times before. Like one of my other lingerie sites it takes awhile as it is made to order from Eastern Europe. This time it’s been almost 2 months. EDIT: I am revising this... See more

Rated 3 out of 5 stars

Very happy with bra. But didn’t receive shipping notification for almost three weeks. Aside from order payment accepted, silence all that time. Was worried it was lost. Quick delivery after shipping n... See more

Company replied

Rated 5 out of 5 stars

all very beautiful designs and timely fulfillment. Somewhat disappointed that a lot of the plus size small B cups do not have a lot of the other selections that come in smaller selections. Also, when... See more

Company details

  1. Lingerie Store
  2. Clothing Store

Information provided by various external sources

The concept of Lacy Hint was born to bring you the lingerie that fulfills your need to feel confident. Your confidence is at the core of your very being, it enables you to express yourself freely. Without this freedom, you cannot be complete. Your conf...


Contact info

3.1

Average

TrustScore 3 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

all very beautiful designs and timely…

all very beautiful designs and timely fulfillment. Somewhat disappointed that a lot of the plus size small B cups do not have a lot of the other selections that come in smaller selections. Also, when not offering a half cup to allow more breast to show is a bummer, would allow for natural beauty to be present along with colirful bra

May 31, 2025
Rated 4 out of 5 stars

great online shop

quality and variety is very good fits are always good customs orders can be little, long but worth the wait, would highly recommend Lacy Hint if you like something special

November 26, 2024
Rated 1 out of 5 stars

Out of business?

I’ve ordered from LH a few times before. Like one of my other lingerie sites it takes awhile as it is made to order from Eastern Europe. This time it’s been almost 2 months.
EDIT: I am revising this review, apparently my email communication with them got messed up or something. Anyway, they came through with shipping me my order and giving me a partial refund for the errors. I still will order from them

September 21, 2024
Rated 2 out of 5 stars

No Customer Service What so Ever.

Needed to return an item I bought because it was too big. I emailed and never got a response from anyone. I tried to fill out return form online and it would not allow me to print or say why I needed to return it. I placed it in the mail and hope I get my money back. That's all I can do. No customer service is bad! Don't think I will be ordering again. Bra was also not as pretty as it was online. Looked different.

** I will edit my review if I get my money refunded. We will see.

January 17, 2024
Rated 1 out of 5 stars

You have frustrated me to the end

You have frustrated me to the end. I have been a great longtime customer my wife’s drawers are filled with your products. Always been satisfied til last order….
Order #VASZNZCK placed 1/13/23. First shipment sent to Santa Monica, Ca. Who knows why?? After 5-6 emails we were told order re- shipped but we only received one of two of the outfits ordered. 3-4 more emails to customer support. Most if not almost all go unanswered! Finally Sandra responds apologizes and said we are getting a full credit and the missing outfit is on its way. Never got the 2nd outfit NOR the credit!! Sandra has gone silent to the last 3 emails I sent directly to her. Furthermore, I copied all emails and included a written letter mailed to your HQ Att: Customer Service. Never heard a peep back. You guys really screw this up and I can assure you I’ll never order again unless someone gets off their gaming terminal and actually responds to a VALUABLE, FREQUENT CUSTOMER!!!
Peter Bradley

January 13, 2024
Rated 1 out of 5 stars

No delivery after 45 days of waiting

The order has taken over 45 days so far. It has not arrived- but I did get an email asking about the quality of service- which was 5 days ago- but still no delivery. It's pretty rubbish, really. I have emailed to ask what's going on but got no reply yet.

November 12, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look