Lakeland Paints Reviews 

2,599
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional paint quality, highlighting that the products provide smooth coverage, dry quickly, and contain no harsh chemical odors or toxic fumes. Consumers also appreciate the fast and reliable delivery service, finding the overall ordering process simple and efficient for their home projects. However, some people mentioned issues with colour matching, noting that certain custom mixed paints did not match the original swatches or sample pots as expected. Reviewers occasionally reported that these shade discrepancies made finishing specific decorating tasks challenging when colours differed from the initial samples.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the paint is completely odourless, eco-friendly,... See more

Quality

Customers report positive experiences with quality, highlighting that the products are exceptional and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting prompt, fast, and... See more

Service

People report high satisfaction with the service, highlighting fast delivery and helpful support. Reviewers... See more

Order

Clients share strong satisfaction regarding the ordering process and reliable delivery services. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using this company since they first started. Just used Sierra matt wall paint on kitchen walls, such an utterly gorgeous colour, creating a warm and inviting space. The quality of the paint is e... See more

Company replied

Rated 5 out of 5 stars

Great choice of paint colour, easy ordering, quick and reliable delivery, product was as described. Estimates for coverage per pot were accurate and the paint was easy to apply. The colour was as expe... See more

Company replied

Rated 5 out of 5 stars

Have been using this company for years. Love their odourless, non-toxic paints. Perfect for anyone with ME, MCS etc. Swift dispatch. PS I am re-writing this as I think I may have deleted my original... See more

Company replied

Rated 5 out of 5 stars

Very impressed! 1 coat of anti mould Matt and even my painter was wowed by the easy application, no smell, and wonderful quality of this paint. Splurged a bit as this particular anti mould version was... See more

Company replied


Company details

  1. Paint Store
  2. Paint Manufacturer

Written by the company

VOC free non toxic Ecos paints from Lakeland Paints - odourless organic, natural, breathable paint, solvent-free paint, chemical-free paint, no plastics, no heavy metals, next day delivery, child-safe, sustainable BREEAM, clay paint, for lime plaster, masonry paint, super safe,


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,599)

375 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer

As usual great service. Easy ordering and speedy delivery

April 24, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hi Alison
many thanks for that brilliant feedback - it helps so much !
ian. tech manager

Rated 5 out of 5 stars

Delivered on time and perfectly…

Delivered on time and perfectly packaged.
Haven't used the product yet but as I have used the same product in the past I'm sure it will be fine as usual.

April 20, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hi Dot
that's marvellous - thanks -
great results & feedback is just what we like to hear.
many thanks ian. tech manager

Rated 5 out of 5 stars

Lakeland Paints are amazing quality

Lakeland Paints are amazing quality. The order arrived very quickly.

April 13, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hi Liz
that's great - thanks for taking the time to send in your feedback - its much appreciated. ian. tech manager

Rated 5 out of 5 stars

Lakeland the environmental role models and quality customer service..

Placing orders is always straightforward.
The delivery is smooth and thorough.
The quality of the products is superb and I really appreciate Lakeland for putting the environment as a priority.

April 20, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hi Jayne
that all sounds really good - and we do appreciate very much you taking the time to send in your feedback - it really helps.
ian. tech manager

Rated 5 out of 5 stars

Excellent and responsive services.

Very helpful and very prompt with samples and final paint. We have used Lakeland paints before and the details on the tin eg coverage , cleaning all work. Thank you

April 20, 2026
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Reply from Lakeland Paints

Hi Celia
Brilliant - it sounds very much like a positive result !
many thanks ian. tech manager

Rated 5 out of 5 stars

Paint

Really helpful, good communication. Good product.

April 13, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hello Ed
that's really great - many thanks for your positive feedback - it helps so much. ian. tech manager

Rated 4 out of 5 stars

Paint and Lakeland service good as…

Paint and Lakeland service good as always. Courier delivery service terrible as always.
One other thing. Paint is put in cans of apparently random colour. Then the only id for the colour of the contents is a tiny label, which is placed exactly where it gets covered in paint the first time someone uses it.
If you have several different, but similar shades on one project, this can be a real pain. Maybe at least place the label lower down on the can?

April 17, 2026
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Reply from Lakeland Paints

Hi David
many thanks for taking the time to send in your feedback. Couriers = I am very sorry and we do agree - and one careless driver can get the whole a bad name. The great majority of goods are in perfect condition - but that's no excuse - just context.
We will certainly be having words with our couriers over this - but over the years we have already tried almost every courier in the UK and, DPD have emerged as the best. The cans - coincidentally we are switching over to one colour right now - its the blue version.
thanks again. ian. tech manager

Rated 4 out of 5 stars

Really good paints

Really good paints, would put 5 stars but the extra VAT hidden before checkout and added shipping costs were a surprise! Shipping should really be included.

April 9, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hello Helen
many thanks for the positive feedback.
The shipping &vat are not hidden in any way though - they are clearly listed at checkout with no need to pay. ian. tech manager

Rated 5 out of 5 stars

Great paint

Great paint. Great varnish
Great all round
Used these paints for 15 years
Wouldn't use anything else

April 8, 2026
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Reply from Lakeland Paints

Hi Wendy
its great feedback allround - thanks so much = it Really helps !
ian. tech manager

Rated 5 out of 5 stars

Satisfied customer

Prompt delivery, good communication. Excellent product. Not the cheapest but good value.

April 15, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hello Phileas
many thanks for that great feedback - it really helps a lot.
ian. tech manager

Rated 5 out of 5 stars

excellent customer service, fantastic products

Easy to order and then when I changed the order last minute they were very accommodating. Thank you

April 13, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hello Gisela
that's really great - thank you for your positive feedback and kind words - its very encouraging. ian. tech manager

Rated 5 out of 5 stars

Very pleased with paint

Very pleased with paint. Went on well and no smell. Delivered on time. Thanks

April 10, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hi Susan
many thanks for your positive feedback and kind words -
it really helps a lot. ian. tech manager

Rated 5 out of 5 stars

Excellent.

Excellent.
The paint samples arrived quickly and have allowed us to select the exact colours we want for our rooms. We will be ordering again! Perfect breathable and eco-friendly paint.

April 9, 2026
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Reply from Lakeland Paints

Hi Paul
marvellous = many thanks for your great feedback - it helps a lot !
ian. tech manager

Rated 5 out of 5 stars

Excellent quality

Always helpful when ordering arrives on time. Exceptional quality. Been buying paint for years, never disappoints. No smell, great colours, lasting finish. Highly recommended.

March 30, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hello Brian
many thanks for your great review - it covers pretty much everything - its great feedback allround. thanks again. ian. tech

Rated 5 out of 5 stars

Quick response on questions

Quick response on questions, quick delivery, always use these people. I want a toxic free house and many people forget about the toxic paint they put on their walls, floors and ceilings not to mention doors etc. Painted a whole room and you couldn't smell it had been painted.
It costs more than what you would get on the shelves in most DIY shops but it's safer, free from VOC's which are linked to loads of health issues including cancer, small price to pay really for peace of mind.

April 7, 2026
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Reply from Lakeland Paints

Hi Sara
marvellous = great feedback and just what we like to hear.
many thanks ian. tech manager

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