Lakeland Paints Reviews 

2,600
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional paint quality, highlighting that the products provide smooth coverage, dry quickly, and contain no harsh chemical odors or toxic fumes. Consumers also appreciate the fast and reliable delivery service, finding the overall ordering process simple and efficient for their home projects. However, some people mentioned issues with colour matching, noting that certain custom mixed paints did not match the original swatches or sample pots as expected. Reviewers occasionally reported that these shade discrepancies made finishing specific decorating tasks challenging when colours differed from the initial samples.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the paint is completely odourless, eco-friendly,... See more

Quality

Customers report positive experiences with quality, highlighting that the products are exceptional and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting prompt, fast, and... See more

Service

People report high satisfaction with the service, highlighting fast delivery and helpful support. Reviewers... See more

Order

Clients share strong satisfaction regarding the ordering process and reliable delivery services. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using this company since they first started. Just used Sierra matt wall paint on kitchen walls, such an utterly gorgeous colour, creating a warm and inviting space. The quality of the paint is e... See more

Company replied

Rated 5 out of 5 stars

Great choice of paint colour, easy ordering, quick and reliable delivery, product was as described. Estimates for coverage per pot were accurate and the paint was easy to apply. The colour was as expe... See more

Company replied

Rated 5 out of 5 stars

Have been using this company for years. Love their odourless, non-toxic paints. Perfect for anyone with ME, MCS etc. Swift dispatch. PS I am re-writing this as I think I may have deleted my original... See more

Company replied

Rated 5 out of 5 stars

Very impressed! 1 coat of anti mould Matt and even my painter was wowed by the easy application, no smell, and wonderful quality of this paint. Splurged a bit as this particular anti mould version was... See more

Company replied


Company details

  1. Paint Store
  2. Paint Manufacturer

Written by the company

VOC free non toxic Ecos paints from Lakeland Paints - odourless organic, natural, breathable paint, solvent-free paint, chemical-free paint, no plastics, no heavy metals, next day delivery, child-safe, sustainable BREEAM, clay paint, for lime plaster, masonry paint, super safe,


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,600)

377 reviews in the last 12 months

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Rated 5 out of 5 stars

Rapid delivery

Rapid delivery. Excellent quality paint.
No VOCs and very good coverage.

March 24, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hi David
that's great - a very nice review allround and very welcome.
many thanks for that. Ian. tech manager

Rated 5 out of 5 stars

Excellent paint …

I’m severely allergic to preservatives and these paints are fantastic as the Matt paint doesn’t contain any. I no longer need to leave the house (unlike with other well known brands). The paint is a dream to use and pigmentation is high. My only slight grumble is I’d like to be able to buy a smaller quantity than 5 litres.

March 24, 2026
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Reply from Lakeland Paints

Hello Ann
that's really great feedback - many thanks for your great observations and kind words.
Sizes = yes, we do agree - but we just haven't been able to find suitable 2.5L UN cans - though you can order 1L and multiples - on 01524 852371
thanks again. ian. tech manager

Rated 2 out of 5 stars

The colour you order is not necessarily what you get

I ordered some match pots so I could choose which was the best. I then told my cabinet maker the name of the colour so they could order what they needed.
When the cabinets came the colour blue was totally different. When he called to highlight the issue they dismissed the problem and were not helpful. The last resort I had some green Lakeland Paint and had to do some paint mixing myself to get the colour as close as to the colour I wanted.

March 23, 2026
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Reply from Lakeland Paints

Hello Barnaby
many thanks for your feedback on this - and I am very sorry that you didn't like that colour, but we checked our retained swatches and its correct. Your use of two different identities, (then giving the actual purchase to your cabinet maker) made tracking this issue very difficult indeed - but had you told us this, I'm sure we could have fixed it easily. ian. tech manager

Rated 1 out of 5 stars

Poor customer service

I received a tin of paint which was so damaged it wasn't possible to store the paint in as it was soon to split. I was offered a new empty tin to store it in, but I had to push for Lakeland to even offer to refund the shipping price.
I feel overall fairly disappointed with their customer service. For a high priced product I expected a much better service.

April 13, 2026
Unprompted review
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Reply from Lakeland Paints

Hello Victoria
thanks for your feedback.
As for our offer to fix this, you did say, twice, that you were happy about it - and I quote =
"Yes please do refund the shipping cost & also send a new tin" - And -
"I appreciate you refunding the shipping cost and sending the new tin" .
many thanks Ian. tech manager

Rated 5 out of 5 stars

I use Lakeland paints for all my jobs…

I use Lakeland paints for all my jobs now.
They are wonderful. Excellent colour range. Excellent workability. No smells or off gassing. Good range of products for different purposes. I’ve used the wood glue, the varnish, matt wall paint, wipeable wall paint, clay paint and the multi surface paint they have all been great!

March 23, 2026
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Reply from Lakeland Paints

Hi Victoria
that's marvellous ! thanks -
what a great report - and very comprehensive too - I'm pleased that you like those products, and your feedback like this really helps. thanks again. ian. tech manager

Rated 5 out of 5 stars

Good quality paint

Good quality paint. Great customer service.

March 16, 2026
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Reply from Lakeland Paints

Hello Rajani
many thanks for your positive feedback and kind words - it really helps a lot. ian. tech manager

Rated 5 out of 5 stars

The paint quality is 5 stars

The paint quality is 5 stars
..brilliant paint im a customer for life
Very fast next day deleivery. What amazed me
....recommend to all ....very happy

March 16, 2026
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Reply from Lakeland Paints

Hello Sakina
many thanks for that wonderful feedback and glowing report - its really great to hear that you like our service and paints - its much appreciated.
ian. tech manager

Rated 5 out of 5 stars

Great quality varnish…

Great quality varnish with absolutely no smell!

March 18, 2026
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Reply from Lakeland Paints

Hi John
its True, all True !
Seriously - great feedback & we really do appreciate it very much. many thanks. ian. tech manager

Rated 5 out of 5 stars

Good service . Helpful advice

Not opened the paint yet but arrived in timely manner and very helpful with paint choice recommendations

March 17, 2026
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Reply from Lakeland Paints

Hi Bruce
many thanks for the positive vibes - it really does help !
ian. tech manager

Rated 4 out of 5 stars

Very good service

Very good service. The patio cleaner worked well other than a few really dirty places under a tree.

March 16, 2026
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Reply from Lakeland Paints

Hello Pam
many thanks for the great feedback - it really helps.
ian. tech manager

Rated 5 out of 5 stars

Brilliant paint

Delivered promptly, and in well sealed containers ( I particularly like the cool clip on the 5L tin that enables you to reseal properly.) Packaging was enviro friendly (other than the plastic film over the paint tin itself, unless I'm missing something there?) No smell other than a sort of yummy smell! None of the usual headaches I associate with painting. Good coverage, glides on. Quick drying and beautiful rich colours.

March 19, 2026
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Reply from Lakeland Paints

Hi Margaret
many thanks for the comprehensive glowing report - its really great to hear that you like the paints etc. ian. tech manager

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. Paint easy to apply and covers well.

March 13, 2026
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Reply from Lakeland Paints

Hi Keith
that's a great review - many thanks for your positive words and feedback - it really helps a lot. ian. tech manager

Rated 5 out of 5 stars

Brilliant quality and colour as usual

Brilliant quality and colour as usual. I chose Clotted Cream egg shell for my kitchen which is a warm, glowing white. Ideal for the north facing room. Gives the walls a luxe look.

December 8, 2025
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Reply from Lakeland Paints

Hi Rachel
it sounds like a great result - many thanks for letting us know !
ian. tech manager

Rated 5 out of 5 stars

Top notch

Great customer support - helpful, knowledgeable, polite

Fab product

March 9, 2026
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Reply from Lakeland Paints

Hello Siobhan
many thanks for the lovely feedback - it really means a lot !
ian. tech manager

Rated 5 out of 5 stars

Great pet friendly product

Great pet friendly product. Fast efficient service including well packaged prompt delivery.
Paint goes on a treat and looks absolutely amazing on the walls and woodwork.
Will certainly use Lakeland paints in the future.

March 11, 2026
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Reply from Lakeland Paints

Hi Robsons
thanks so much for your positive feedback - and your appraisal sums up very nicely how the product and service should always be. thanks again. ian. tech manager

Rated 5 out of 5 stars

Breathing easy among beautiful colours

We have purchased so many paints and different colours, they are all beautiful. And such a relief to paint our walls knowing I am not intoxicating my family and myself.
Delivery is always fast and efficient.

June 25, 2025
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Reply from Lakeland Paints

Hi Marta
many thanks for your great feedback & kind words - it was very nice of you to take the time to send us such a wide ranging and positive review - and it really helps us - and other customers too.
ian. tech manager

Rated 5 out of 5 stars

Best Manufacturer of Sustainable Paint

I purchased the interior prima to paint on various surfaces from Lakeland Paints, and received the item very soon after ordering. As a regular customer, I only purchase paint products from LP because of the exceptional quality, sustainability, their ethos on environmental and human health, and the efficiency of their service. I would give them a 10 out of 10 if that was possible! I will continue to use LP.

March 6, 2026
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Reply from Lakeland Paints

Hi Beverley
that's really great feedback - many thanks for your great observations and kind words. ian. tech manager

Rated 5 out of 5 stars

Second time ordering lakeland paints…

Second time ordering lakeland paints fast delivery and the paint is amazing

March 4, 2026
Lakeland Paints logo

Reply from Lakeland Paints

Hi Emily
thanks very much for your positive feedback and kind words - it really helps a lot. ian. tech manager

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