LampShopOnline Reviews 

4,365
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I ordered 8 Energiser LED 6 foot 30W 4000k tubes. The package was well wrapped and no damage so kudos to them on that front. But found the bulbs are Ledvance and 21.6W so a cheaper nastier version. Ca... See more

Rated 1 out of 5 stars

we have been a customer of lampsonline for some years purchasing a lot of led panels for 3 commercial buildings. Our recent order was for 6k panel lights over 30 panels. Over the last 2 months a... See more

Rated 5 out of 5 stars

Bought some items from Lamp Shop Online a good few months ago. A short time ago one of the items, still in warranty developed a fault. Lampshop Online, grasped the problem immediately and withou... See more

Rated 5 out of 5 stars

Excellent service. Ordered 7 Energiser LED tubes and they were delivered the next day - very well wrapped and almost half the price elsewhere. They are brighter than the fluorescent tubes they replace... See more

Company details

  1. Lighting Store

Information provided by various external sources

We are lighting specialists based in West Yorkshire, UK, and are here to help solve your lighting problems! Here at LampShopOnline, we hold vast stocks of almost every bulb and lamp from the leading manufacturers of GE, Philips, Osram, Sylvania,Crompton and Venture. We also stock Control Gear and emergency lighting products from the following major brands: Tridonic, Helvar, Thorn, Mackwell, Orbik, BAG, Liteplan and Emergency Lighting Products (ELP). If you can't see what you are looking for on our website but you know what you want, call our dedicated sales team on 0113 8876270 or via the contact page, and we will be able to supply your needs at an extremely competitive price! If you have an example bulb or lamp which you wish to replace there will be a part number on the glass or on the neck of the bulb or lamp. You can enter this in to our search box to find your replacement part quickly.


Contact info

3.0

Average

TrustScore 3 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(4,365)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service was great

Customer service was great. Placed order, but told internally that we needed a different type of bulb. Phoned to change the order and they did so, even though the original items had already been processed. Cannot fault how helpful they were, and the flexibility.

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great

I found exactly what I was looking for. Ordering process was straightforward and shiping was fast.
Would definitely recommend.

January 7, 2023
Unprompted review
Rated 1 out of 5 stars

Be careful with next day delivery, can mess your jobs up.

Important job with a client and paid extra for FedEx next day, had 2 orders one with 15 lights and one with 5 lights, guess what was just delivered 5 lights. I checked with them the day before to highlight and make sure they would be dispatched on time.

Totally let me down, made me loose custom and gave me a bad reputation.

Be careful if using this company, and buy well ahead otherwise their issues can just make your business look bad.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

First time order

needed toget some lamps in a hurry found lamps online prices were really good but was worried as didn't know much about then glad I used them one of the best companies I have used online order came through so quickly and without any problems Highley recommend and will definitely use again thank you

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Competitive price

Competitive price, fast delivery, excellent communication and product is perfect, what more could you ask for.

December 16, 2022
Unprompted review
Rated 3 out of 5 stars

The packaging was really flimsy.

The packaging was really flimsy. I took four 1200x600 LED ceiling lights. They came dented and bent out of shape. They’re in and work, but I won’t be buying more from them as I don’t want to have to repair them again…

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

I could not find the item I required online. I phoned the company and spoke to a very helpful lady who assisted me. I now have my order and I am very happy with it.

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Can't fault them. Parcel came quickly and well packaged. The LED tube replacing the old florescent tube has been transformational!

December 1, 2022
Unprompted review

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