Thank you to everyone for my beautiful windows and doors. This company gave me a good competitive price. There were a few glitches on the way especially navigating around my work commitment etc as t... See more
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Lancashire Double Glazing maintain the same values today as they did when they first started over 30 years ago. Now based in Preston and covering the whole north west. Lancashire Double Glazing is today one of, or if not the largest home improvement companies, with over 1 million frames manufactured and installed to over 225,000 customers. With 225,000 guarantees issued it’s no exaggeration to say that we are probably a household name across the north west with the popularity of our windows, doors, porches and conservatories.
Contact info
213-217 Havelock Street, PR1 7NL, Preston, United Kingdom
- 0800 146 995
- ldgsales@lancashiredoubleglazing.co.uk
- www.lancashiredoubleglazing.co.uk
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Replied to 50% of negative reviews
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Mark from LDG fitted my new window this…
Mark from LDG fitted my new window this morning. It looks brilliant and was fitted in a couple of hours. Thanks for a great service.
Roof lantern and large format sliding Doors in Aluminium
Professional approach from quotation
To completion job was done when stated
To a very good Standard.
Had some windows and doors fitted by…
Had some windows and doors fitted by this company. Had a slight issue but came out and fixed within the guarantee. Highly recommend this company
Outstanding customer service
Contacted this company regarding somebody breaking my front door they sent somebody round that day to measure up and within two days it was fitted from the lady on the phone to the guy fitting the front door the customer service was 2nd to none would highly recommend this company thank you. Your staff are an asset to your company.
I am over the moon with this company
I am over the moon with this company, such apleasure to deal with from start to finish.
5* Service From Lancashire Double…
5* Service From Lancashire Double Glazing.
Fitted full bungalow windows and front door to a very high standard, fitters were really friendly and cleaned up after themselves.
Really happy with the quality and the fitting. Transformed my property.
Had a bit of an issue with French doors closing, customer services were fantastic, fitter was here within 6hrs and mended the problem.
Lancashire Double Glazing now fitting facial, soffit and all new guttering, wouldn't have anyone else touch our property.
Shocking admin and after sales service
Shocking admin and after sales.
After spending several thousand £ with LDG in my home and my business over the years, I am now shocked at the dreadful standard of their admin and after sales service.
EG Emails not replied to, answering machine giving office opening times 2 hours after they’ve opened and phone not answered, still awaiting a FENSA certificate 2 months after fitting, a safety chain that ripped off 3 weeks after fitting and replaced with the tackiest, cheap and nasty one you can imagine (which they wanted £50 to replace!!!!)
In truth, I have lost all confidence in the company and am quite anxious about how the quality of the composite doors will pan out. Won’t be going back that’s for sure.
Fantastic service from start to finish
Fantastic service from start to finish. We ordered a front and rear door and a new patio sliding door, great communication from ordering to everything being fitted, the installer’s were polite, very tidy and worked really hard, we would highly recommend.
Just ordered new windows from LDG
Just ordered new windows from LDG, following a previous great experience with them, Owen super helpful
Excellent service - highly recommend
We had excellent service from Lancashire Double Glazing when we changed our windows a few years ago. Had no hesitation in contacting them again when we needed new doors and soffits etc. Owen provided an excellent consultation very informative, helpful and patient! He helped us clarify exactly what we needed and the most convenient way for us to pay
Great service
LDG supplied our doors, windows, and bifolds, and we’re absolutely delighted with the result. The quality is excellent, and the team was professional, tidy, and easy to deal with throughout. Everything was completed on time and to a very high standard. Highly recommend
Extremely happy with LDG
Previously had windows from LDG and experience was faultless. Just placed an order for french doors with Owen and he was more than helpful, very friendly and professional without any pushiness. Definitely recommended by me.
From seeing my sales rep Carl to the…
From seeing my sales rep Carl to the survey and finally installation the whole pricess was faultless.
I cannot recommend this company enough and I am over the moon with my new door.

Reply from Lancashiredoubleglazing
Great service and exceptional fitting
Great service and exceptional fitting. A great job done by two professional. I would highly recommend.

Reply from Lancashiredoubleglazing
Great service for warm roof and…
Great service for warm roof and windows. Sales from Owen and installation from Mark Darley
A fantastic company very professional
A fantastic company very professional, you couldn't deal with a better company especially nigel, and Mark delighted with my front door
Shaun Seddon
Good company
Mark the fitter did an excellent job and it has totally transformed the look of the building. From order to fitting i had good service from all involved.
Lancashire Double Glazing excellent window company
Lancashire Double Glazing has just completed new windows and front fascia on my property- the standard of work is exceptional. Good quality products installed by excellent tradesmen at very competitive prices. The team had excellent work ethics - kept me informed prior and during installation- respected my property and took extra care regarding my dogs. Nothing was too much trouble, they were professional, courteous and friendly. Everything was left clean and tidy each day with particular extra attention at the end of the project. Highly recommend this company and team of tradesmen, will definitely use them again.
I recently used Lancashire Double…
I recently used Lancashire Double Glazing to replace some of the windows and doors in my home, and overall, I’ve had a mixed experience. The communication at times could definitely be improved, with delays and some missteps during the process that were frustrating. However, the final installation was of good quality, and the fitters themselves were skilled and left the site tidy. They also offered helpful advice during the sales and installation stages. While I wouldn't say the experience was perfect, the end result has made a positive difference to my home. I would recommend LDG but with the advice to stay on top of communication if you use them. 4 stars.
Very poor customer service
Very poor customer service. Rude & condescending over the phone, decided to go elsewhere due to the poor experience with their sales team.
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