Absolutely fantastic service. Stephen was brilliant at answering any queries I had and kept in touch at every step of the way. I was even contacted when there was a better mortgage rate available and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
L&C is the UK's favourite mortgage partner. We're a fee free mortgage broker & adviser and our entire mortgage advice service is fee free with no hidden costs or surprises. Call & compare 1000s of rates from over 95 lenders. Open 7 days a week, including until 8pm Monday to Thursday.
Contact info
Unit 26 (2.06), Newark Works, 2 Foundry Lane, BA2 3GZ, Bath, United Kingdom
- 0800 953 0304
- www.landc.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful once again...
James has been really helpful once again in helping find and apply for a mortgage. Information provided has been clear and helpful when making my decision. Will be using again
Great experience overall
Great experience overall
I had a good experience with L&C Mortgages and, in particular, with the broker who handled my application. The process took longer than expected and there were a few frustrating delays, but most of the issues were related to the lender and underwriting rather than L&C themselves.
Throughout the process, the team remained helpful, professional and kept working on the case until everything was resolved. It was definitely a case of “better late than never” — it took some time, but they got the job done.
I appreciate their patience and persistence, especially given the complications with the lender. Overall, I would recommend L&C to anyone looking for a mortgage broker.
Life Savers!
Ian was a life saver when it came to getting our mortgage sorted, will definitely work with them again.
Amazing service and help
Roy was immensely helpful and went through everything so we could understand how the entire process worked, definitely will use for the next time
Roy has been excellent
Roy has been excellent, well communicated throughout the full process.
You found a suitable type of mortgage…
You found a suitable type of mortgage for me and gave good advice. There was a slight delay caused by an initial miscommunication to the mortgage provider, but this was rectified when it was found and then things moved on.
Our mortgage advisor Alia was fantastic…
Our mortgage advisor Alia was fantastic throughout. She was very quick to respond to any questions, was able to update mortgage recommendations at short notice, and kept us extremely well-informed throughout. Hugely recommend!
Outstanding service from Sean Hudson at…
Outstanding service from Sean Hudson at L&C Mortgages ⭐⭐⭐⭐⭐
I honestly couldn’t recommend Sean Hudson highly enough. He helped me with both my residential and buy-to-let remortgage cases, which turned out to be quite a complex situation, but Sean handled everything brilliantly from start to finish.
He was incredibly patient, personable, friendly and professional, and always took the time to explain things clearly and make sure I understood what was happening. His communication was excellent throughout, and he was always approachable, positive and genuinely pleasant to deal with.
Even when things became complicated, Sean remained calm, helpful and reassuring, and he went above and beyond to help get everything moving in the right direction.
It’s rare to come across someone who combines such a high level of professionalism with such a genuinely friendly and cheerful personality.
A massive thank you to Sean for all his hard work. An absolute credit to L&C Mortgages and someone I would have no hesitation recommending to anyone looking for a mortgage advisor. 5 stars all the way! ⭐⭐⭐⭐⭐
great service
Efficient and friendly service
Efficient and friendly service. The team listened to my needs and found me a good deal.
Clear and honest work
Great customer service…
Hermione and Megan have been friendly and reassuring throughout this process.
They have been knowledgeable, kind and patient with my questions.
Great customer service.
Fast, Efficient & Helpful!
My advisor was extremely quick, efficient and helpful. He was great at explaining the ins and outs of the process, especially important being a first time buyer. He was also very prompt which was very important within my specific information.
Amazing communication
Amazing communication, Adam and Kiera helped with any questions, explained everything in detail and were extremely helpful.
Always received a fast response and they have made the process so smooth and stress free
Happy customer
I have been happy with the information and support that has been given. Thank you
Absolutely fantastic service
Absolutely fantastic service. Stephen was brilliant at answering any queries I had and kept in touch at every step of the way. I was even contacted when there was a better mortgage rate available and switching was made effortless. Their service made the process of buying my first home stress free and easy going. I would heavily recommend and will be using in the future when I’m re-mortgaging.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
