Absolutely fantastic service. Stephen was brilliant at answering any queries I had and kept in touch at every step of the way. I was even contacted when there was a better mortgage rate available and... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
2nd time we have organised our mortgage through L&C, and once again they didn't disappoint. Finding the best deal to suit our needs, finding way to improve affordability and being proactive as rates... See more
L&C take away all the stress of finding and sorting a mortgage. They make contact when your current mortgage is running out so you can sit back and relax knowing you’ll hear from them when the time is... See more
From the first step of filling in a mortgage calculator online getting a distinction in principal straight away to getting my mortgage application accepted took less than two weeks. Stephen Brownle... See more
Company details
Written by the company
L&C is the UK's favourite mortgage partner. We're a fee free mortgage broker & adviser and our entire mortgage advice service is fee free with no hidden costs or surprises. Call & compare 1000s of rates from over 95 lenders. Open 7 days a week, including until 8pm Monday to Thursday.
Contact info
Unit 26 (2.06), Newark Works, 2 Foundry Lane, BA2 3GZ, Bath, United Kingdom
- 0800 953 0304
- www.landc.co.uk
4.6
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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The mortgage advisor Carl Price.
The mortgage advisor, Carl Price,found me a very good deal for my remortgage. The entire transaction was completed professionally and efficiently by the whole team.
July 28, 2026
Unprompted review
Made things easy
I was dreading the whole house buying process as a first time buyer but Jesse and Terri at L&C made sorting a mortgage incredibly easy. Would defo recommend
August 14, 2026
Poor service
Poor service.
Contantly messed around with information provided.
Member of staff off for months and their work not picked up which delayed process, and also miss informed by this member
Over all bad experience and would not recommend to use firm.
Review left on 14/08, still waiting on an update to complaint as of 28/08 .. 2 weeks passed and no information ..? Shows how unprofessional this company can be !
August 12, 2026
Reply from L&C Mortgages
Hi David. Thanks for taking the time to leave feedback. We're currently investigating and will be in touch. Best wishes, L&C
Excellent experience
We got our mortgage through Kelly and were very impressed by the service. It was great to have phone consultations at convenient times to suit us. We felt informed at each stage and all questions were answered quickly. The whole process couldn’t have been smoother. Highly recommend.
July 31, 2026
Unprompted review
Find them very professional and honest
Find them very professional and honest. Ross has been the AM and is very transparent.
August 13, 2026
Kudos to Ramona for her follow up and…
Kudos to Ramona for her follow up and persistence
August 6, 2026
L&C take away all the stress of finding…
L&C take away all the stress of finding and sorting a mortgage. They make contact when your current mortgage is running out so you can sit back and relax knowing you’ll hear from them when the time is right. Consultants are friendly and helpful and explain everything well
August 13, 2026
Great service
We used L&C for our remortgage. They arranged a convenient time for a call to talk through what we wanted.
Everything has been handled really well, the service is great and we are really pleased with the offer we received
August 13, 2026
Mortgages made easy with real live people at the end of the phone
Originally Connor, then Heather dealt with me. They were accessible by phone (rare now days), friendly, clear with explanations and happy to answer any questions and accommodate what it was I needed. L&C were recommended by a friend and I just wish I knew someone who needed a mortgage right now as I would not hesitate to recommend you.
Just need to sort the portal out….really clunky and didn’t recognise my password any time I tried to log in, had to change it each time.
August 12, 2026
very happy to recommned
James, our advisor, was very attentive and knowledgeable of the various options and products available. Very happy to recommend and if we were to require a mortgage again in the future would be happy to use.
August 12, 2026
Unprompted review
Georgina Briggs has been incredible
Georgina Briggs has been incredible! Georgina has been professional, friendly and super efficient. Made the process easy and stopped it seeming scary and overwhelming. An asset to L&C!
August 12, 2026
Fantastic communication made the…
Fantastic communication made the process easy and I could clearly see where we are and how things were progressing Thank you.
August 12, 2026
I had another great expensive using L&C…
I had another great expensive using L&C and a big thanks to my mortgage broker Rudolfo who was great and gets things done quickly and efficient. Iv been using L&C for many years now and can’t fault them.
August 1, 2026
Unprompted review
L&C have always been good and personal
L&C have always been good and personal. This is the second time I’ve used them and they do not fail
Thank you
August 1, 2026
Dane very helpful at securing best…
Dane very helpful at securing best rate, with great efforts to keep us informed when news came rate would be increasing very soon.
August 6, 2026
It was a quick turnaround from…
It was a quick turnaround from initiating a request to speak to an advisor, to having the initial call (on time and on the correct date agreed), to then receiving the call back with what offers are available, to getting the remortgage offer in place well in advance of a the current end date
July 30, 2026
If I could do 0 stars I would
If I could do 0 stars I would. We had to pull out of our purchase and L&C told us they would handle everything and we didn’t need to contact anyone else. We found out a month later that they hadn’t contacted the seller or the solicitor. They also got a lot of bits wrong on our mortgage application, probably as it seemed to be a different person every day who was dealing with the paperwork for our case. Would not recommend. Easier to go to a bank yourself and get a mortgage and we had to have all the difficult conversations ourselves that should have been down to L&C.
August 10, 2026
Unprompted review
Reply from L&C Mortgages
Hi Amber, thanks for taking the time to leave feedback. We've requested some more info from you so we can look into the communication you received - we hope that's ok. Best wishes, L&C
Helpful throughout the process and…
Helpful throughout the process and great communication! Would recommend to anyone..
August 1, 2026
Easy friendly and superb service
Easy friendly and superb service, turn around very quickly. Well done team
August 2, 2026
Useful service
Useful service, took the time to explain what i needed as a first time buyer and secured the best mortgage rates for me.
August 9, 2026
Unprompted review
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