AXA Insurance UK PLC Reviews 

44
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Title: WARNING: Avoid AXA and Dial Direct at all costs If You Want Your Genuine Claim Paid Be warned: If you are hit by a driver who happens to share the same underwriter (AXA), you may find your... See more

Rated 1 out of 5 stars

Axa migrated my insurance from northernrock to a team of brokers who added cover without consent which was not required.changed 2 bedroom hose to a bungalow with no set rooms and added worldwide cover... See more

Rated 2 out of 5 stars

Very slow to respond and customer was virtually non existent. Nine months to resolve a claim for water damage at our property. After the first year they tried to almost double our premium (before any... See more

Rated 1 out of 5 stars

Don't buy any insurances from these scammers they will delay and delay authorisation we have been waiting nearly 4 months all you get is lies if it's household,car etc they will rip you off be warned... See more

1.6

Bad

TrustScore 1.5 out of 5

44 reviews

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1.6

All reviews

(44)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't buy any insurances from these…

Don't buy any insurances from these scammers they will delay and delay authorisation we have been waiting nearly 4 months all you get is lies if it's household,car etc they will rip you off be warned. unfortunately they won't allow nil stars so 1 it is. Check out all options
if you can't get a insurance still don't buy from them because you will never get paid out from these lying scumbags

February 11, 2020
Unprompted review
Rated 1 out of 5 stars

Forced entry damage not covered!

My tenant died and the police had to smash in my door to access his body, I have subsequently been told that I am not covered for this?
Forced entry is only covered if done by a burglar???
To be covered for the police smashing the door off it's hinges I needed to have accidental damage cover?
What's accidental about that?

January 16, 2020
Unprompted review

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