I ordered a long green sleeveless dress made in Indian cotton with a band of white flowers embroidered along the top of the front. The quality is very high, although the buttons down near the ankles c... See more
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Review summary
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Reviews shaping this summary
Absolutely beautiful peachy pink blush raincoat that looks like a beautiful coat. So wonderful to see a coat in a beautiful pastel color. Generous long length nice easy big buttons to do up. Sizing s... See more
Company replied
I ordered two T-shirts in their sale. It appears that one of them was no longer in stock. I was very impressed that someone from their customer services phoned me personally to let me know and would... See more
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I bought a linen shirt in the sale in Artichoke as I loved the look of the colour. When it arrived they was a quality control issue. I returned it immediately and although there was a delay I eventu... See more
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Company details
- Clothing Store
- Men's Clothing Store
- Outerwear Store
- Plus Size Clothing Store
- Swimwear Store
- Women's Clothing Store
Written by the company
Since 1963, Lands' End have pioneered the creation of beautiful clothes, combining understated elegance and practical features with the ultimate in comfort - in sizes Petite 8 to Plus 30. Shop online now at Lands' End UK, the home of quality clothing for all the family.
Contact info
Lands' End Europe Ltd., LE15 6US, Oakham, United Kingdom
- 0800 376 7974
- customercontact@landsend.co.uk
- www.landsend.co.uk
4.5
Excellent
59K reviews
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Sizes tend to be smaller than they should be.
I am a classic size 14, he swimming ostume sent said size 14 but I could not even squeeze into it.
July 14, 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're sorry to hear that the swimsuit was much smaller than expected. This style can come up small, and we understand your disappointment when your usual size 14 was not a comfortable fit. We can confirm that your refund has been processed. We appreciate your feedback and will share your comments with our product team for review.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We are so pleased to hear you found our t-shirts to be really nice! Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Easy returns.
I only kept 2 items out of the 6 ordered. As usual the clothes are well made but unfortunately the sizes were not right for me . I do find it difficult to choose the correct size . I am a uk 12 and some of your size conversions seem too big for me . However , returning goods is easy and you are efficient in returning money . Thank you .
July 14, 2026
Reply from Lands' End Europe ltd
We appreciate your feedback regarding the sizing of our clothing. We understand it can be challenging to find the right fit, and we're sorry that some of the conversions didn't work for you. We're glad to hear that the quality of our clothes is well-made and that our returns process was easy and efficient.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Good blouses for a heatwave!
Comfortable, good quality, loose fitting, cotton blouses - just what is needed in a heatwave. I especially love the seersucker blouse.
July 25, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you found our cotton blouses comfortable, good quality, and perfectly suited for a heatwave. It's wonderful that you especially love the seersucker blouse!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate you sharing your feedback about the material.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Delivery was on time and instructions…
Delivery was on time and instructions were followed.
July 14, 2026
Reply from Lands' End Europe ltd
We're glad to hear your delivery was on time and that our team followed your instructions. We appreciate your feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Delivery was quick
Delivery was quick, instructions were followed. No problems whatsoever.
July 14, 2026
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy to hear your delivery was quick and that all instructions were followed without any problems. Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Starfish trousers
The service was good, emails were slightly confusing so I didn't know when the trousers were arriving but they arrived quite quickly.
As for the trousers, I've had several pairs and I wear them a lot and I do like them but I don't feel they are as good as they used to be.
July 9, 2026
Reply from Lands' End Europe ltd
We're glad to hear your trousers arrived quickly, even though our emails caused some confusion. We appreciate your feedback regarding the quality of the trousers, and we're sorry to hear they aren't quite as good as previous pairs you've owned. We continuously review our products and your comments are valuable.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
Thank you for your review. We're pleased to hear that you found the product to be of good quality, although we're sorry that the colour wasn't as expected. Please do get in touch with our Customer Services team, who will be happy to look into this for you and discuss the options available.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Very good quality and service thank you.
July 14, 2026
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We are so happy you found our quality and service to be very good. Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Great clothes for every occasion and I…
Great clothes for every occasion and I love the 14/16 size, which fits me perfectly
July 14, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you love our clothes for every occasion and that the 14/16 size fits you perfectly. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Although it's on the pricey side
Although it's on the pricey side, for me, it is good quality and reliable. Luckily they have sales. The sizing is 100% right for me.
July 14, 2026
Reply from Lands' End Europe ltd
We're happy to hear that you find our products to be of good quality and reliable, and that the sizing is just right for you. We're also glad you appreciate our sales!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Really good quality clothes -lovely…
Really good quality clothes -lovely treat to buy sonething in the sale. Quick delivery, good sizing-I always know it’s going to fit & look good. Bought 2 gorgeous swimsuits & a colourful rash vest. Very happy
July 7, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you're happy with the quality of our clothes and that finding something in the sale was a lovely treat! It's wonderful to know you can always rely on our sizing and that your swimsuits and rash vest look good.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We are so happy you found the item to be lovely and exactly what you were looking for. Thank you for your review.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! Thank you for your review.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
From ordering to delivery you are kept…
From ordering to delivery you are kept informed
This time the item's were not suitable ,so I had to return
July 14, 2026
Reply from Lands' End Europe ltd
We're glad to hear that you were kept informed throughout the ordering and delivery process. We understand that sometimes items aren't quite right, and we appreciate you taking the time to let us know.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Afirst disappointed purchase.coat…
Afirst disappointed purchase.coat returned due to not as expected as on line .pitty will be less trusting infuture
July 8, 2026
Reply from Lands' End Europe ltd
We are truly sorry that the coat did not meet your expectations upon arrival. We understand your disappointment when an item differs from its online representation. We are always working to improve our product descriptions.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Lands end
I have used this company for years. Always satisfied with the goods.
My only adverse comment is constantly being barraged by offer after offer. Very annoying.
July 14, 2026
Reply from Lands' End Europe ltd
Thank you for your continued loyalty and for sharing your feedback. We understand that receiving frequent offers can be overwhelming, and we appreciate you bringing this to our attention. We are always looking for ways to improve our customer experience.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy you were pleased with the good price, great product, and very quick delivery. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Excellent quality
Excellent quality, great offers, you do colour! In petite sizing, what’s not to like!
July 14, 2026
Reply from Lands' End Europe ltd
We are so happy to hear you are pleased with the quality and offers, and especially that you appreciate our range of colours and petite sizing! Thank you for your wonderful feedback.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
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