I ordered a long green sleeveless dress made in Indian cotton with a band of white flowers embroidered along the top of the front. The quality is very high, although the buttons down near the ankles c... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Absolutely beautiful peachy pink blush raincoat that looks like a beautiful coat. So wonderful to see a coat in a beautiful pastel color. Generous long length nice easy big buttons to do up. Sizing s... See more
Company replied
I ordered two T-shirts in their sale. It appears that one of them was no longer in stock. I was very impressed that someone from their customer services phoned me personally to let me know and would... See more
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I bought a linen shirt in the sale in Artichoke as I loved the look of the colour. When it arrived they was a quality control issue. I returned it immediately and although there was a delay I eventu... See more
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Company details
- Clothing Store
- Men's Clothing Store
- Outerwear Store
- Plus Size Clothing Store
- Swimwear Store
- Women's Clothing Store
Written by the company
Since 1963, Lands' End have pioneered the creation of beautiful clothes, combining understated elegance and practical features with the ultimate in comfort - in sizes Petite 8 to Plus 30. Shop online now at Lands' End UK, the home of quality clothing for all the family.
Contact info
Lands' End Europe Ltd., LE15 6US, Oakham, United Kingdom
- 0800 376 7974
- customercontact@landsend.co.uk
- www.landsend.co.uk
4.5
Excellent
59K reviews
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Good quality T-shirts
Good quality T-shirts. Great colour selection. Easy to launder. I will use Lands End again
July 15, 2026
Reply from Lands' End Europe ltd
We're delighted to hear that you appreciate the quality of our T-shirts, the great colour selection, and their ease of laundering. We look forward to your next visit!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We are so happy you were pleased with our fast and efficient service. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
Arrived too late but excellent return process
The product when it arrived was good quality but it took 4 weeks to arrive, well past the date it was needed fir so it was returned. Nobissues with the return & refund took just around a week to complete.
July 10, 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're pleased to hear that you were happy with the quality of the product. We're sorry that it arrived after you needed it. As advised in your order confirmation, this item was on back order, which affected the delivery timeframe. We can confirm that your refund has been processed, and we're pleased to hear that the return and refund process was straightforward for you.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Spot on service
As always Lands End fulfilled order quickly and efficiently , pleased with the quality of shirts
July 15, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear that your order was fulfilled quickly and efficiently, and that you are happy with the quality of the shirts. Thank you for your wonderful feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We're so glad to hear you're happy with the superb quality of the short sleeve shirts you purchased in our sale! Thank you for your positive feedback.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
All was as I expected
July 15, 2026
Reply from Lands' End Europe ltd
We are pleased to hear that your experience met your expectations. We appreciate your feedback.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy that your ordering was easy and delivery was prompt and efficient. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
Sizing on website is American !!!
Ordered size 10 received size 14 as sizing is USA not UK. However return was easy and refunded quickly, thank you.
July 8, 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're sorry to hear there was some confusion regarding the sizing. When ordering online, both the UK and US size equivalents are displayed on the sizing buttons to help customers select the correct size. We're pleased to hear that the return process was straightforward and that your refund was processed quickly.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Ordered by phone
Ordered by phone. Very helpful salesperson. Item delivered on time but unfortunately not suitable.
Return procedure very easy and refund arrived quickly. All in all great service.
July 9, 2026
Reply from Lands' End Europe ltd
We're happy to hear you found our salesperson helpful and that your item was delivered on time. We appreciate your feedback regarding the easy return process and quick refund, even though the item wasn't suitable.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy that everything went smoothly and your delivery was prompt. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
Top service.
As a customer over the last decade I have come to expect the great service and quality merchandise from Lands End.
July 14, 2026
Reply from Lands' End Europe ltd
We truly appreciate your long-standing loyalty and are delighted to hear you consistently receive great service and quality merchandise. Thank you for your kind words!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
Reply from Lands' End Europe ltd
Thank you for your review! We're so glad you liked the quality of our clothing. Your feedback means a lot to us.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
Good responsive customer service
Good responsive customer service, and good guidance re measurements
July 10, 2026
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy to hear you found our customer service responsive and our guidance on measurements helpful. Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
Swimsuit
Your sizing was accurate and the product was good quality. I did have to wait for more stock to come in, but that was worth waiting for.
July 10, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear that the sizing was accurate and that you are happy with the quality of the product. We appreciate your patience while waiting for more stock.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
The items I kept were of very good…
The items I kept were of very good quality and value . Easy to return and get refunded.
July 14, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you were happy with the quality and value of the items you kept, and found the return process easy with a prompt refund. Thank you for your feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We are so happy you found our product, price, and service to be great. Thank you for your review.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
value for money
July 15, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you were happy with the value of the items. Thank you for your feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Couuld't get the item in the UK.
Couuld't get the item in the UK.
Put me in touch with the USA branch and have ordered the item.
Really good service.
July 7, 2026
Reply from Lands' End Europe ltd
We're glad we could connect you with our USA branch to get the item you needed. We appreciate you sharing your positive experience with us.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Emma, Lands' End Europe ltd
Sizes tend to be smaller than they should be.
I am a classic size 14, he swimming ostume sent said size 14 but I could not even squeeze into it.
July 14, 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're sorry to hear that the swimsuit was much smaller than expected. This style can come up small, and we understand your disappointment when your usual size 14 was not a comfortable fit. We can confirm that your refund has been processed. We appreciate your feedback and will share your comments with our product team for review.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We are so pleased to hear you found our t-shirts to be really nice! Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
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