Landywood Ltd Reviews 

I'D NEVER RECOMMEND THIS COMPANY!!! I ORDERED RAW RABBIT MINCE FOR MY 3 DOGS (SMALL BREEDS) WAS TOLD THEY DIDN'T HAVE RABBIT WOULD BEEF BE OK I SAID ASLONG AS IT'S A CHUBB AND SHE SAID YES, HAD TO WAIT OVER 2 WEEKS FOR DELIVERY.
WHEN IT CAME WASN'T CHUBBS IT WAS SINGLE BOXES 20 OF THEM, WHEN I DEFROSTED 1 FOR MY 3 DOGS MY PUG ALMOST CHOCKED, THERE WAS LOADS OF BIG BITS AND WASNT MINCED UP ENOUGH.
I CONTACTED LANDYWOODS AND TOLD THEM ABOUT IT THEY SAID DONATE IT TO A DOGS HOME AS THEY COULDNT TAKE IT BACK. THEY EVENTUALLY CAME TO COLLECT IT AND DIDNT RECEIVE MY REFUND LIKE THEY SAID I WOULD SO I CONTACTED MY BANK WHO GAVE ME A FULL REFUND.
STAY CLEAR FROM THIS COMPANY LOOKS THEY LOOK AFTER CUSTOMERS THAT HAVE BEEN WITH THEM A WHILE.

Just received the delivery of knuckle bones at 11.59am 15/09/22. Box soggy & torn & looks like its been trampled on. The bones have defrosted & I expected them frozen. Had a message from Landywood on the 13th to tell me it had been despatched for delivery next day the 14th. Stayed in all day waiting but no delivery. This is my first order with Landywood & I'm not impressed.

I phoned my order and found out I'd missed the delivery which was that day and would have to wait 3 weeks. I only had 6 days of food left and as I hadn't been on a call list they couriered my order for the next day. It came in freezer sacks which were brilliant as it was still frozen even though it was late afternoon before it arrived. I am now on a call list. Fantastic service, thank you.

Good raw food and the delivery has improved a lot recently 🙂

Been using landywoods for over 15 years and have been extremely satisfied. Had a break for about 6 years due to no room for a freezer, but have come back now I have room for another freezer. My 3 dogs love their dinners and the quality is really good. The staff are very cheerful and helpful.

The food may be great but neatly a 3 week wait for the delivery of it is not. Shame really.

Feel the whole thing poor. New packaging terrible. Salmon not processed correct have to remove bones. Won’t be using in the future.

Been a customer for more years than I care to remember, great prices and great service

Always polite and helpful. No problem to deliver to Wales. Dogs very satisfied.😀

Great service & delivery
Staff are always friendly on phone, always kept updated with delivery’s
Great company

Absolutely appalling service. I had an order placed that was stated as available at time of order, but still hadn’t been delivered over 6 weeks later. They eventually refunded, but only after several requests for an update. No proactive communication from them!

My order arrived over a week after it had left the depot and totally defrosted. A shame the delivery service is so poor as my dog liked the actual product, but I no longer shop with Landywood as it's impossible to plan for a full freezer of dog food with them.

Our dog has tried many of the minces, seems to enjoy them all. Good prices for quality mince.

Great service on delivery. Excellent quality meat for our Belgian Shepherd.
Really like the new packaging…much easier to store in freezer and remove

The order you sent did not have any dry ice with it and was just packed in a normal box so some was defrosted. This has happened several times.
After ringing you did give me a credit note but still not very good as it keeps happening.

I was kept up to date with the delivery schedule as there was a delay of a few days. Delivery was on time and delivered by a polite and friendly driver. The food was well packed and perfectly frozen.

Have used this company for years, with never a problem. Always highly efficient and products are top grade,kept my menagerie healthy for years,highly recommend Landywood