Landywood Ltd Reviews 

189
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

My two staffies have always been fussy with food and would rarely eat anything fully that we gave them. Swapped to Landywoods and they clear every ounce as soon as its put down for them. Both dogs l... See more

Rated 4 out of 5 stars

Always a pleasure to use Landywoods. The food arrives still frozen so no problem there. Usually the driver has left the boxes inside our back gate so it is safe and we are perfectly happy with that al... See more

Rated 4 out of 5 stars

So far I’m Pretty pleased with my first delivery of raw dog meat. I’d asked for no chicken in the mixed box as my dog is intolerant but got 10 mixed in with other proteins . I rang straight away and t... See more

Rated 5 out of 5 stars

Brilliant company. They've been delivering our dog food for years & have always been 100%. The office staff are friendly & very helpful, delivery men reliable & also very helpful & most importantly my... See more

Company details

  1. Pet Store

Written by the company

We sell frozen raw foods and dried treats for dogs, puppies and cats. We are well known for the quality of our foods and the knowledge of our team. Many owners and breeders are today considering a more natural way to feed, and much has been said and written about the BARF diet (Biologically Appropriate Raw Feeding). There is no better method for the health of your animals All our meat products contain no added water, preservatives or additives!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

189 reviews

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4.4

All reviews

(189)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, always keep me up to date and inform me when they are in the area

July 1, 2022
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Reply from Landywood Ltd

Hi Paula, thank you for your positive words.

Rated 5 out of 5 stars

I’ve tried so many places over the last…

I’ve tried so many places over the last 30 years but I always come back to Landywoods
No other food is a nutritious and smells the best

June 18, 2022
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Reply from Landywood Ltd

Good Morning, thank you for your positive words. We are always happy to welcome back customers. We are pleased to hear your comments on the product.

Rated 5 out of 5 stars

Excellent quality of product…

Excellent quality of product competitively priced. A carbon foot print conscious company with zero plastic.
Friendly and helpful staff.
Highly recommend.

June 15, 2022
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Reply from Landywood Ltd

Good Afternoon thank you for your positive comment. We have been working hard behind the scenes to come up with eco friendly packaging, we are glad you are happy.

Rated 5 out of 5 stars

Another good delivery from Landywoods

Another good delivery from Landywoods. Great products at a great price. Everything looks nice and meaty as the minces are always a good consistency and not mushy like other brands. Well done guys keep up the good work :)

June 14, 2022
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Reply from Landywood Ltd

Thank you for your positive words. We aim to give you the best product possible at an affordable price, we are happy to hear you are pleased with the product and service.

Rated 4 out of 5 stars

Arrived quickly but about a week sooner…

Arrived quickly but about a week sooner than we were told and was left in the sun. Nonetheless a good product.

June 12, 2022
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Reply from Landywood Ltd

Good morning. Thank you for your review, having looked at the emails I can see you were informed delivery would be w/c 6th June. If you would like to discuss this further please do not hesitate to contact us.

Rated 1 out of 5 stars

sent wrong food and still haven’t…

sent wrong food and still haven’t resolved

June 11, 2022
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Reply from Landywood Ltd

Hi Kelly, I have tried to call you to resolve this matter. We will be delivering to you this week, if you would contact the office for us to discuss this.

Rated 2 out of 5 stars

Update to response

The two star is for price and quality. Unfortunately you will be very lucky to receive it anywhere near on time . This causes a massive issue as it’s all frozen you can’t order too far in advance or too near when you will need it as it could be a 2 week wait or next day or anything in between without warning. I’ve not reviewed before as this will just add the the other similar comments- Good luck !!!

June 6, 2022
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Reply from Landywood Ltd

Thank you for your comments. We are in your area weekly, however if you call and order on the day we are in your area we cannot deliver until the following week. I would suggest that you place your order by a Thursday and we can get you on the delivery for the following week. We are disappointed to hear you are not happy with the price and quality, as we pride ourselves on giving good quality product at a competitive price.

Rated 5 out of 5 stars

Service as always

Service as always. Top rate.

June 3, 2022
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Reply from Landywood Ltd

Thank you for your rating. I am glad we are able to maintain our service for you.

Rated 5 out of 5 stars

Excellent service

June 2, 2022
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Reply from Landywood Ltd

Thank you for your rating, I am glad you are happy with the service.

Rated 5 out of 5 stars

Very Efficient

Easy to order and delivered promptly. Very easy to communicate with and quick with responding to queries.

June 2, 2022
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Reply from Landywood Ltd

Thank you for your kind words. We look forward to hearing from you agin.

Rated 5 out of 5 stars

Been looking for Bonesfor my Greyhound…

Been looking for Bonesfor my Greyhound to help keep his teeth in good condition and clean , Came across this site on a search and so glad i did .Very large Knuckle Bones with lots of Meat still on the bone .Very good price Very good and fast service will definitely buy these again and would recommend this Company

June 1, 2022
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Reply from Landywood Ltd

Hi Lindsey, thank you for your kind words, I am glad your dog is a fan. We look forward to serving you again soon.

Rated 4 out of 5 stars

Great quality products.

The quality of the products is excellent however the stock control leaves something to be desired. If ordering online their system allows you order items that are no longer in stock when they pick the order. The last lot of bone shanks that we received were half the length of previous but the price was the same so effectively the price has doubled. I also don't agree that they take the money when ordering rather than just prior to dispatch. However their staff are always very friendly on the phone and have sorted out problems quickly.

May 8, 2022
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Reply from Landywood Ltd

Good Morning, thank you for your feed back. We have been in contact with our supplier, regarding the Bone Shanks, and they are aware that what we are receiving is not acceptable and we should be back to where we were regarding size. With regards to the online stock issues and the item not being there when picking this is something that we are working extremely hard to rectify behind the scenes.

Rated 5 out of 5 stars

I have nothing bad to say

I have nothing bad to say. I ordered what I wanted and I got what I wanted, delivered on time and in excellent condition.

May 8, 2022
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Reply from Landywood Ltd

Thank you for your comments.

Rated 4 out of 5 stars

great food

great food. Dog loves it

May 7, 2022
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Reply from Landywood Ltd

Thank you for your comments, we are glad to here your dog is a fan.

Rated 5 out of 5 stars

Landywoods have always given me good service

Landywoods have always given me good service.
I have been using them for three years and even when there has been supply problems ie Covid, HGV issues etc my dogs have never gone without.

Brilliant teams of ladies on the phone lines.

May 4, 2022
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Reply from Landywood Ltd

Thank you for your comment

Rated 5 out of 5 stars

Brilliant service helpful friendly…

Brilliant service helpful friendly staff phone service is fantastic I’m not very technically savvy so I prefer phone orders
The delivery drivers are always prompt and friendly and helpful

May 4, 2022
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Reply from Landywood Ltd

Thank you for your comments

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