Langlands Garden Centres Reviews 22

The drink system has been a shambles for years. Other garden centres bring drinks to tables. There they serve drinks work till it's ridiculous the delays. Unless the new part changes that but doubt it. I also don't like the man on till. He is way over the top frivilous then on the other hand he can be snappy and loud. Not happy with him.

Just visited the garden centre today, and having visited this garden centre for 15+ years, today so disappointed. It was cold, cramped, the restaurant was so noisy and cramped. The food very poor. 7 scampi few chips and a meagre portion of peas , my friend had a quiche with salad, tasteless. What has happened to this garden centre. Get your act together. Would be an idea if staff went to Gilberdyke or Hornsea, friendly, good food good ambience, and less inflated prices. Never going again.

Carvery very tasteful but it was luke warm disappointed

This garden centre is now The British garden centre. The staff are terrible and the plants die within a few weeks. We have been customers of this centre for many years but never again. We spoke to a member of staff who informed us go to another shop he was leaving in 2 weeks because of the way it is now run.

Visited Langlands Garden Centre yesterday 20.11.24, out visit was like visiting the North Pole it was so cold, sliding doors open everywhere you could not shop as our hands were frozen. Don't think we will be comng back you cannot choose Christmas items in temperatures just above freezing.

Dreadful place.
New management appalling.
Took 25 mins to get a sandwich which had green mould on it.
Took a further 15 mins for a refund.
Avoid avoid. Health hazard

we have visited you cafe for many years now, recommend you to all of ours friends, just popped in today on our way to York abd wow how the cafe has changed. we queued st the original counted ordered our drinks and asked for sausage rolls, told we had to go to the other counter for them so paid for drinks, went to another counter to order sausage rolls and cakes only to see we had missed out on the offer of coffee and cake because we had to order at separate tills, you need to get your act together staffvery miserable probably due to problems this is causing. also turning foods orders away because it was only 11.50

Visiting this garden centre is a truly amazing experience. The staff are always around to answer your questions and the manager of the plants is very knowledgeable.
Had the steak pie on this occasion I can highly recommend it. The desserts are beautiful but you need to share as they are very generous portions.
Spoke to Dan today and he was very helpful.

We booked in advance afternoon tea at shiptonthorpe market weighting Langlands absolutely delicious fantastic value and great staff. Highly recommended

Paid for what I thought was an adults portion of bacon and cheese with chips and side salad? And the customer service from Louise who took my order was nothing short of atrocious,this was a lovely place to come for food but not anymore, please avoid as I will be in future,shame as I had been coming here regularly for over ten years.

Well clearly they must be getting some things wrong as there seem to be a lot of very poor reviews but I can't fault them. Whilst Langlands is not the cheapest garden centre by any stretch, I know that you will never get more expert advice about plants anywhere than you will get from these guys as what they don't know about plants is simply not worth knowing! It's been a while since I bought anything here but historically the things that I have bought have always been great quality. Thank you

WILL NOT REFUND COLD FOOD. ABSOLUTE DISGRACEFUL CUSTOMER SERVICE FROM MANAGER NICOLA AND THE CO OWNER . WE HAVE BEEN COMING FOR YEARS AND WILL NEVER RETURN. PLEASE BE AWARE OF THIS BEFORE EATING HERE.

After waiting 44 minutes for my food to come and it being wrong I am still waiting for a refund 2 weeks after.
What a shambles of a management
You don’t deserve to be in business

After reading your response I can see that you haven’t looked into this properly. I didn’t bully anyone verbally or online at all and your cctv will prove that if you care to watch it.
I was there alone and not with my wife. Did you actually watch any cctv????
I didn’t demand the food and refund the waitress said she would refund it and make me another. It was only when she asked Tom he refused.
The principle of the matter is I waited 44 minutes to get the wrong meal to be told I could then have a replacement meal and refund this didn’t happen.
You either know the facts and are covering for your inept staff or you are lying.
As for deformation where and when was this supposed to have happened?
I refused to come back to your garden centre so making me not welcome just shows how you conduct your business.
I wholeheartedly agree the staff shouldn’t be abused and I never did.
If you would like yo discuss the matter you can call me or email me but I have a feeling this won’t happen either.
I am still awaiting my refund after 18 days.
To say the customer service I have received is second class is an understatement and not deformation.
I trust you will sort this out asap please

Went for something to eat at Langland garden centre near shiptonthorpe York. Bought 2 sandwiches, 2 scones 1 with jam 1 with jam and cream pot of tea, £27 the cheese and spring onion sandwich was absolute rubbish and didn’t resemble cheese, obviously out of a pot of processed mayo mixed with tiny bits of cheese and don’t know where the onion was.the scones tasted of bicarbonate and crumbled into pieces and left a terrible taste in our mouths. Absolute poor standard of food for the price and for somewhere like Langlands won’t be eating there again

Such a shame, I have been taking my mum here for years for a coffee and a Cherry scone ( which were renowned) the last few times we’ve been the scones are nowhere near as nice , they used to have full cherries in and now the cherries are chopped so small you can’t taste them at all which makes the scone very dry. Today we saw a few actually left on plates uneaten.
Such a shame as the staff are brilliant and so hard working but we probably will be finding somewhere else in future

I used to love the garden centre at Shiptonthorpe and visited regularly (every 2 weeks) with my sister & niece. We’d have breakfast, buy items from the deli area - cakes, scotch eggs, pies etc - and often pick up gifts, plants and shrubs.

Unfortunately quality and consistency significantly declined after the covid lockdown. As an example, Eggs Benedict were on the menu as being served with ham (as they should be), but were usually served with bacon instead with no explanation or apology. Items in the deli were often less fresh than in the past, or not available.

Prices have also been hiked numerous times in the last 12 months, to the point that it is now unaffordable. We last visited 2 weeks ago to find the cafe menu had changed yet again to accommodate huge price increases. A cup of tea is now £2.75, and that is literally for one cup as they don’t fill the teapot or provide extra hot water. The menu included 2 eggs with bloomer bread toast at £6.95 - we ordered poached eggs but they were served with one very small thin piece of toast from a sliced loaf. When we queried this we were told they’d run out of bloomer bread. Frankly, for £6.95, it was a rip off. Extras, such as a small pot of beans, were £1.45 each. Breakfast with drinks for 3 people that used to cost around £20 cost £34, and wasn’t very good.

They’ve also changed the layout of the garden centre, so instead of entering through a gift and sundries area you’re now greeted with packet seeds and weed killer etc. Just not as welcoming.

Needless to say we won’t bother going back and will be visiting other local garden centres, where the price increases have been more reasonable and quality is better and more consistent, instead.

Such a shame as Langlands had always been our ‘go to’ garden centre

my wife and I had called in to langlands garden center for our Sunday lunch as we had done on many occasions,we ordered two beef dinners which came thirty minutes later the food was warm not hot the gravy was a transuant liquid certainly not gravy ,my wife complained about the gravy to the waitress who took away the gravy and never came back with any response my wife had to leave her Sunday as she could not eat without gravy.so we left as my wife is ill and she as to eat regularly because of her medical condition. Once back at home I telephone langlands asking to speak to the manager and was told that they would ring me back which of course they did not. I will never go back to that place again and will tell everyone I know about my bad experience

Called into the garden centre near Leeds on our way back from a weekend away, a good range of plants, sheds, furniture.
The prices seem reasonable worth a visit

Purchased the Kaemingk London black hanging egg chair online.

Great value including delivery.

Contacted by telephone on the afternoon I placed the order and offered delivery the next day if it was convenient.

Delivery accepted for next day, asked where we wanted components of chair placed, this was inside the house and done with courtesy.

Great communication throughout, excellent service and value for money.

We got brilliant service and emails answered very quickly,and very quick delivery, would recommend them !!!