AVOID - FRAUDULENT COMPANY I placed an order for next day delivery. They dispatched the item using Parcel Force 48 rather then 24 (even though I paid more for 24). The screen arrived - i... See more
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See what reviewers are saying
Laptop screen ordered; arrived later than expected and was faulty. Returned the item by recorded delivery within 14 days. Parcel not signed for on delivery to the company so it was returned to Manch... See more
I ordered a replacement screen 2 weeks ago and it still hasn't arrived despite an email saying it has been despatched.These cowboys don't reply to emails,maybe this is a case for Dominic Littlewood.I... See more
My wife broke the screen on her nearly new Acer by storing a pad of documents between the keyboard and the screen - not advisable! High street repair would have cost over £200 so decided no... See more
Company details
Contact info
340 Oxford Road, M13 9NG, Manchester, United Kingdom
- info@laptopscreenonline.com
- www.laptopscreenonline.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fast Delivery of correct screen 1st time
I ordered a CHI MEI N156B6-L0B Laptop Replacement Screen on Tuesday Lunchtime and it was with me Wednesday morning.
Perfect working condition, Thanks to their fast customer service.
I also liked the fact that you can chat with them online prior to making your order and having paypal as a payment option made the transaction fast and secure.
Thanks guys and I will be back if I need another screen in the future.
No problems with these guys at all - 1st class service
I replace laptop screens on a reasonably regular basis.
I am glad I have found this group.
There products are a reasonable price, the delivery charges are reasonable and if I need to return something, they have been good about it.
I cant fault them.
I have used other companies and had all sorts of issues.
the one place for all your device screens
i ordered a screen off harry and it came perfectly packed and well protected what more can i say its the best place i have ordered from in a long time great website with a chat facility that is always answered promptly
i will only use laptop screen online from now on
Great service
Thanks for the excellent service, screen arrive in France 5 days after order placed. Screen is exactly as advertised and took less than 10 minutes to fit. My customer is delighted!
You are now my no1 supplier for screens!
Excellent service
I needed advice on the correct laptop as I alreday been sent the wrong one by another firm. The staff were very helpful and made sure I had the correct screen. Delivered as promised and with nice added touch of supplying a set of screwdrivers for screen replacement.
Definitely recommend
Jim O (manchester)
Excellent service, excellent communications
These guys got everything right and swift delivery, we made the mistake and they replied immediately out of hours and bailed us out.
Wonderful dealing with people who are not only really helpful, know what they are doing but are happy to talk.
Excellent service.
What a good deal. Collected from my home on Friday and delivered back in full working condition today (Wednesday). I recommend this company without hesitation.
Awful Company
I wouldn't normally write bad reviews as I don't want to impact on any ones business, but as this one is impacting my business I feel it is fair game.
First, they sent the wrong screen. I sent it back just under a MONTH ago. Emailed them to ask where it was...nothing. Emailed again, [Name] sent the reply 'it is sent out' that was 11 days ago. emailed again to ask if it normally takes this long to deliver...nothing. How they can run a business like this is beyond me.
Poor communications but no overall issues.
I ordered a replacement laptop screen from this company on a Tuesday afternoon, around midday. Paid by Paypal opting for the 2-3 day delivery time as the price listed on the site was exclusive of VAT and I wanted to keep the costs down as I didn't need the laptop for the rest of the week.
By the Saturday the screen had not arrived, so I sent a quick email off basically asking them to confirm it had been despatched.
I received the laptop screen via Royal Mail on the Monday. I never received any answer to my email, nor any other communications save for an order confirmation.
The screen itself was well packaged and exactly what I needed to get my laptop back up and running. Although it states on the site that the screens come with full fitting instructions, I found that not to be the case and had to search for other instructions on how to fit the laptop screen.
Overall, everything was fine but better communication to the buyer in the form of dispatch notices wouldn't go amiss.
Incompetent and all communications ignored
Sent the wrong screen completely after spending£9.99 for delivery in 2/3 days, a screen finally arrived after a week and it was the totally incompatible, they do not answer emails or answer the phone, anyone thinking of purchasing from this company, please pay via paypal so you can open a dispute as I had to do as they wont respond to complaints! Paul Norton.

Reply from Laptop Screen Online
They DOn't Reposne - I am from Mauritius. 6 days Now NO response! But its DeLIVERED
Since 12 July 2013 i ordered a Screen. Still no answer.. Phone just Rang and Rang !! Email Never Reply and order still on :
Dispatched 12-Jul-13 10:03 - Today we are the 18th July !!
UPDATED:
So i finally got the SCREEN !! Was quite fast infact. My Problem was Not replying me and not taking call. But all went Fine !!
Matchless Customer Experience!
These guys provided the perfect customer experience! The screen was quick & easy to identify on the website, arrived in no time flat and was a perfect match to replace the damaged one. I shall certainly use Laptop Screen Online again, well done & keep it up.
Top Quality Service !!!!
This company is fantastic.
After a quick look on their website to see if they had my model, I called at 1pm on Tuesday and placed an order.
Friendly, efficient call.
Parcel Force were in the next street so collected my laptop at 3pm.
I received the fully repaired, well packaged laptop, back at 10am on Thursday.
Any long delay was a concern for me so this turnaround was wonderful.
All for £86
I had previously contacted PC World and they wanted £50 just to look at it and after 1 WEEK they would give me a quote and wanted another WEEK to repair it !!!
They also insisted I took the laptop to the nearest store as they couldn’t guarantee they had the replacement part
Full Marks to laptopscreenonline.com
Thanks
Tony
Would shop here again if I needed another laptop screen.
Easily fitted new laptop screen within 20 minutes and made sure protective screen cover was removed at the last possible moment to prevent finger marks. Was a delay in receiving item through the mail but that was due to the Post Office not being able to gain access through a communal door. Then had to go and pick it up from the local District Office.
excellent service
Ordered new screen for my dell laptop. Price was very good, paid for next day
delivery. Arrived at 8.45 next morning, correct part, fitted within 15 minutes, working
fine. Very good value and service was first class.Would recommend and use again.
Very pleased.
let there be light!
Acer 5742 laptop screen went blank. Could see the screen info if i used a torch so knew it was most likely the backlight. I ordered a screen without using the serial number resulting in the wrong one coming. Returned it for a refund which i got within 2 days while i received the new order within 4 days. Using the online videos they have, showing how to take apart the laptop as well as replacing the screen, i had it working again within 1 hour. If i used a local repair service it would have cost me more than double the cost of the screen. So Thanks for the help and keeping the money in my pocket!
Perfect! Highly recommended, best products at best prices. Thank you.
Hi,
A huge thank you!!
I would definitely recommend your company to anyone wanting to change their laptop screen.
Great service + Great prices= Will order again!
Ordered on-line Dell Inspiron 1545 15.6 LED Replacement Screen Laptop LCD on Wednesday 03.04.2013 @ 18.08pm.
Delivered with free delivery on Saturday morning, really well packaged and fitted in less than 15 minutes thanks to your on-line video I'd watched on placing the order.
Keep up the good work!
Benoit.
Great Quality and Fast Turnaround
I was recommended this service by a friend and was delighted that it was the cheapest of three quotes I obtained. My laptop was collected the same day by Parcelforce at 4pm and returned to the other end of the country at 1pm on Thursday. It could only have been repaired and transported from Portsmouth to Manchester and back faster if it went by helicopter! Well done and good luck with your business.
Outstanding service!
Just thought to let the viewers know that you, guys, delivered a brilliant service. Your dispatch was on the day; the delivery was on time, and the screen I ordered was perfect. Good luck in your business! Millions of thanks!
Fantastic. . . . .
Everything perfect from the item to delivery to Customer Service. So happy to deal with people that do what it says on the 'box'. Thank you so much, I will not hesitate to recommend you. First class!
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