First of all loud.com is always showing you the total price of your bit so you know what you are paying in total that’s a very good experience and also the good service there shopping and the seeking... See more
Company replied
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I've read a lot of negative reviews after I won my bid but have to say it doesn't echo my experience. I bought a good quality bike for relatively cheap. The only downside would be it was difficult to... See more
Company replied
They were friendly upon retrieval. And when l couldn't find the entrance to the storageroom, a frienly personel helped me via telephone. I think they should put a larger entrance sign on their door.
Company replied
I am an regular buyer of Lauritz. Most of my experiences are positive. I would like to give my compliments to the Vejle, Herlev and Aarhus branch. These are my favorite branches as they always... See more
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Company details
About Lauritz.com
Written by the company
Dette er det nye Lauritz.com, som blev overtaget af ny ejer i august 2023. Vi overtog aktiviteterne fra det tidligere Lauritz.com efter konkursen og driver i dag Danmarks største auktionshus med de samme dedikerede eksperter og auktionshuse, som mange allerede kender.
Gennem Lauritz.com forbinder vi købere og sælgere over hele landet og åbner dørene til en verden af kunst, design, møbler, antikviteter, smykker og ure.
Lauritz.com står i dag for gennemsigtighed, kvalitet og troværdighed – med landsdækkende auktionshuse i Hørsholm, Brøndby, Roskilde, Odense, Vejle, Aarhus, Aalborg og på Bornholm.
Vi bygger videre på Lauritz’ stolte historie – men under nye ejere og med et klart fokus på service, bæredygtighed og tillid. Det gamle Lauritz.com er fortid; i dag arbejder vi målrettet for at give både sælgere og købere en tryg og professionel auktionsoplevelse.
Gennem Lauritz.com forbinder vi købere og sælgere over hele landet og åbner dørene til en verden af kunst, design, møbler, antikviteter, smykker og ure.
Lauritz.com står i dag for gennemsigtighed, kvalitet og troværdighed – med landsdækkende auktionshuse i Hørsholm, Brøndby, Roskilde, Odense, Vejle, Aarhus, Aalborg og på Bornholm.
Vi bygger videre på Lauritz’ stolte historie – men under nye ejere og med et klart fokus på service, bæredygtighed og tillid. Det gamle Lauritz.com er fortid; i dag arbejder vi målrettet for at give både sælgere og købere en tryg og professionel auktionsoplevelse.
Lauritz.com support - Vi er her for at hjælpe!
Written by the company
- Har du brug for hjælp?
- Vi sidder klar til at hjælpe. Send os en mail på support@lauritz.com eller ring på 44509800.
- Find også hjælp online
- Vidste du, at du kan finde svar på en lang række spørgsmål direkte på hjemmesiden her: https://www.lauritz.com/da/om-os/sporgsmal-og-svar
- Har du gode idéer?
- Hos Lauritz.com er vi altid lydhøre overfor gode forslag og idéer, der kan bidrage til at øge brugervenligheden - og dermed være med til at serviceoplevelsen bliver endnu bedre. Skriv til os på support@lauritz.com
Contact info
4.1
Great
3K reviews
Replied to 69% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Transparency of price
Great transparency when the bid price is including all costs, extremely careful packaging of the order - a much better ecperience than the previous Lauritz
April 4, 2026
Reply from Lauritz.com
Hi Poul
Thank you for your feedback. We're very happy to hear that you appreciate our price transparency, and that you've gotten extremely careful packaging.
Best regards
Lauritz.com
Reply from Lauritz.com
Hi
Thank you for your excellent feedback, we really appreciate it.
Best regards
Lauritz.com
the valuation is good and trustworthy
the valuation is good and trustworthy. Exellent staff
March 22, 2026
Reply from Lauritz.com
Hi Nils
Thank you for your excellent feedback. We're very happy that you've found our valuations good and trustworthy.
Best regards
Lauritz.com
Reply from Lauritz.com
Hi Joakim
Thank you very much for your review.
We're happy to hear that you appreciate our reliable system and good service.
Best regards
Lauritz.com
Reply from Lauritz.com
Hi René
Thnak you very much for your great review.
We're happy to learn that everything went along as it should.
Best regards
Lauritz.com
It workt as it shoud
March 14, 2026
Reply from Lauritz.com
Hi Lisbeth
Thank you for your feedback. We're happy to hear that everything worked as it should.
Best regards
Lauritz.com
Good service from staff and information
March 19, 2026
Reply from Lauritz.com
Hi Bengt-Göran
Thank you for your feedback.
We're happy to hear that you had good service and information.
Best regards
Lauritz.com
Good comunication.
March 8, 2026
Reply from Lauritz.com
Hi Pederiva
Thank you for leaving your feedback, we really appreciate it.
Best regards
Lauritz.com
Professional and service-minded women.
Spoken to Lauritz.com-employees in two different locations/offices about the auction that I won. 3 different women. All extremely forthcoming, professional and service-minded.
March 10, 2026
Reply from Lauritz.com
Hi Bo
Thank you very much for your feedback.
We're very happy to hear that you've had a great experience with our staff.
Best regards
Lauritz.com
nice and easy
March 7, 2026
Reply from Lauritz.com
Hello Hans
Thank you for taking your time to leave your feedback, we really appreciate it. We're happy to hear that you found it nice and easy.
Best regards
Lauritz.com
First you are always get a good overview of the furniture or whatever you are betting on and the customer service is extremely well working so thank you for that of all loud.com is always showing…
First of all loud.com is always showing you the total price of your bit so you know what you are paying in total that’s a very good experience and also the good service there shopping and the seeking around in all the exciting furniture or whatever they have to offer on the auction Sue I’m very satisfied with lois.com and the way it’s working
March 6, 2026
Reply from Lauritz.com
Hello Finn
Thank you for your kind feedback - we really appreciate it.
Best regards
Lauritz.com
Reply from Lauritz.com
Hello Johnny
Thank you for your review and feedback.
We're happy to hear that you feel our service is perfect and friendly. That's why we do what we do :-)
Best regards
Lauritz.com
Quick answer for a broken glass of the litho
The glass of the artwork was broken (although well packed and protected by the auction). I got a fast and quick answer with a fair proposal for a compensation. All handled within a week!
February 24, 2026
Reply from Lauritz.com
Hello Pascal
Thank you for your feedback.
We're happy to hear that you got quick assistance and fair compensation in this matter.
Best regards
Lauritz.com
Reply from Lauritz.com
Hi Morten
Thank you very much for your review.
We’re pleased to hear that the bidding and payment process was easy and that the delivery was quick. That’s exactly the experience we aim to provide.
Kind regards
Lauritz.com
They were friendly upon retrieval
They were friendly upon retrieval. And when l couldn't find the entrance to the storageroom, a frienly personel helped me via telephone. I think they should put a larger entrance sign on their door.
February 17, 2026
Reply from Lauritz.com
Dear Elisabeth
Thank you very much for your review.
We’re pleased to hear that you were met with friendly service and that our team was able to assist you when needed. We also appreciate your suggestion regarding clearer signage at the entrance — that’s helpful feedback, and we will take it into consideration.
Kind regards
Lauritz.com
It was all clear and fast.
February 3, 2026
Reply from Lauritz.com
Hello Manuel
Thank you for your feedback, it means a lot to us.
Best regards,
Lauritz.com
pperfect place for treasure hunting
I am an old customer and bought a lot of nice and interesting objects from lauritz.com.
January 30, 2026
Reply from Lauritz.com
Hello treasure hunter
Thank you for your feedback, it means a lot to us.
Best regards,
Lauritz.com
Hörsholm are very service-minded
Hörsholm are very service-minded. They both pack and mail bought items. I highly recommend lauritz at Hörsholm.
February 6, 2026
Reply from Lauritz.com
Hello Tom
Thank you for your feedback.
We'll make sure that our colleagues in Hørsholm recieves your message.
Best Regards,
Lauritz.com
Amazingly fair and transparent!
Amazingly fair and transparent!
Betting and payment process running perfect.
Payment and sending fast and smoooth,and
good communacation!
February 6, 2026
Reply from Lauritz.com
Hello Ole
Thank you for your feedback.
We're very happy to hear that you find our platform amazingly fair and transperent, and the bidding and payment proces perfectly running. We also appreciate that you've found our shipping fast and smooth, with good communication.
Best regards
Lauritz.com
Responsive and very helpfull
February 4, 2026
Reply from Lauritz.com
Dear Helle
Thank you very much for your review.
We’re pleased to hear that you found us responsive and helpful – that means a lot to us.
Kind regards
Lauritz.com
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