Lavetir Reviews 

544
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the product's quality, noting that dresses often look and feel luxurious, are well-made, and feature high-quality materials. Many people are delighted with the fit, especially when using custom sizing, finding that the garments fit perfectly and require minimal alterations. Reviewers also appreciate the beauty of the dresses, often receiving numerous compliments when worn. However, some customers express significant dissatisfaction with the return policy, finding it difficult and costly to send items back, especially due to international shipping expenses. There are also mixed opinions regarding order and delivery, with some experiencing delays, incorrect sizing despite custom measurements, or even not receiving their orders at all.

What people talk about most

Product

Consumers generally express high satisfaction with the product, often praising its quality, fit, and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the luxurious... See more

Order

Customers had ambiguous experiences with order, with many expressing strong dissatisfaction and advising... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers expressing satisfaction with... See more

Return policy

People report negative experiences with the return policy, with many reviewers expressing frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the dress, but accidentally ordered the wrong size. It was my fault. I didn’t measure myself correctly before ordering. They did compensate me 25%, which was helpful and showed that the company... See more

Company replied

Rated 4 out of 5 stars

The Dress came earlier than expected which I love and the packaging was really nice and they really took their time to make sure my order was great to ship off. O would say the dress was but too big s... See more

Rated 5 out of 5 stars

Lavetir’s customer service was excellent. I had to do custom sizing (which is free of charge) and had written down my proportion incorrect. They were quick to catch this and emailed me to double check... See more

Rated 5 out of 5 stars

I won't lie, I was hesitant. A BIG woman needing a dress for a wedding and shopping online has to be. But Lavetir CAME THROUGH. The dress is stunning, made perfectly to my specifications. So many... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Empower your beauty - that’s what we’re all about. We believe that everyone is unique and beautiful no matter your size, race, religion, or anything, You're always beautiful. Be your own kind of beautiful. Lavetir connects all the needed resources to offer you a better way for bridesmaid dresses shopping, with all sizes (0 -32W) & free custom size service, and 50+ colors. Why? Because everyone in the crew is unique and beautiful!


Contact info

3.8

Great

TrustScore 4 out of 5

544 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(544)

138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mother of the Groom

The dress I ordered for my son's wedding is perfect! It's beautiful color and everything I had hoped for in a dress. Thank you!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Lavender bridesmaid dress

I was struggling to find a dress for my larger bridesmaid that would suit her.
However, on searching the internet I found the perfect lavender, corset back dress which looked amazing when my bridesmaid wore it on the day. The quality of the dress was 5*** just like the service I received.

October 4, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you so much! We’re thrilled to hear the dress fit perfectly and made your bridesmaid shine on the big day.

Rated 5 out of 5 stars

My dress is beautiful

My dress is beautiful! Exactly as depicted in the picture and description, and the materials are high quality and the beading is gorgeous. It's a wonderful dress and I'm so excited to wear it to my son's wedding! Thank you!

October 1, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you so much! We're delighted you love the dress and wish you a wonderful time at your son's wedding!

Rated 5 out of 5 stars

I bought my mother of the bride dress…

I bought my mother of the bride dress with custom sizing. The dress fit perfectly. The length did not require any hemming. At the wedding I received a number of compliments on how well it fit and how it looked.. I was quite pleased with my purchase. Hope to wear it again for another occasion.

October 4, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you so much! We’re so happy the custom fit worked perfectly and that you received so many compliments.

Rated 5 out of 5 stars

I needed a dress for my son’s wedding

I needed a dress for my son’s wedding. I’m a plus size and there weren’t many choices. I found Lavetir and decided to go for it even though I only had a few days to get it done in. It arrived well in time for the wedding and it was beautiful. The style was great, the quality was exceptional and the fit was excellent. The price was very reasonable for a custom fit gown. I will definitely use them again.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Received the dress a little earlier than anticipated, dress is exactly as described and expected, size chart is accurate, ordering was easy.

August 28, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you so much for your wonderful feedback! We’re thrilled the dress arrived earlier than expected, fit perfectly (so glad our size chart worked for you!), and met all your expectations. It means a lot that you found the ordering process smooth too. We hope you love wearing it and look forward to welcoming you back soon—have a fantastic day!

Rated 5 out of 5 stars

I ordered a custom fitted gown and…

I ordered a custom fitted gown and received it in a timely manner. The quality of material was beyond my expectations and the fit was perfect. I received many compliments on its beauty. Very satisfied and would order again.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Dress is gorgeous and it fit perfectly

Dress is gorgeous and it fit perfectly. Cannot wait to wear at my son's wedding.

October 11, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you so much! We’re thrilled to hear you love the dress. Wishing you a wonderful time at your son’s wedding! 💕

Rated 5 out of 5 stars

The dress fit perfectly / I have a…

The dress fit perfectly / I have a taller than average 4yo so I went with the size 6. She’s 4ft tall and weighs 45lbs . I ordered at the end of May & received toward the end of June (was advised of delay prior due to it being their busy season)

May 29, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you for sharing! We’re so glad the dress fits her perfectly. She must look adorable!

Rated 1 out of 5 stars

My niece ordered and paid a fee to have…

My niece ordered and paid a fee to have the gown to try on. This is for her cousins wedding. It fit perfect except the bust. She measured and sent back the gown with her measurements. Said that they are custom made. What she got in the mail was the same fitting dress. They won’t correct it. Now she has to hire a seamstress to make it right. They have the worst policy. If any place will not do any returns no matter what then something is wrong with the place. Do not order from them. Save yourself the headache.

August 27, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Dear Customer,

Thank you so much for your helpful and kind feedback :)
We're very sorry to hear about your experience. We understand how frustrating this must have been. Our team follows clear policies regarding returns and damages, and we always aim to find a fair resolution. Please feel free to contact us via email so we can assist you further.

Thank you for your understanding, and we hope to have the chance to better serve you in the future.

Best regards,
Lavetir

Rated 5 out of 5 stars

Great Material

My dress looked exactly like the picture. The material was very nice and thick. I received many compliments. Also, the international shipping took just about one week.

April 14, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you for your kind review! We’re so glad you loved the dress and had a great experience with the shipping. 😊

Rated 5 out of 5 stars

I have never ordered a dress online…

I have never ordered a dress online before, so I did not know what to expect. I was so happy with the dress I ordered. It is for my son's wedding in September. The detail on the dress is so beautiful. Thank you!

August 21, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you for your lovely review! We’re thrilled that you’re happy with your dress and that it will be perfect for your son’s wedding.

Rated 5 out of 5 stars

I bought this dress for a wedding

I bought this dress for a wedding. It fit just as expected. The only thing I didn't care for was the wire that is built in for the breast area. The dress is absolutely gorgeous and I received so many compliments. Would definitely recommend.

June 9, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you for your review! We’re glad the dress fit well and that you received so many compliments. We appreciate your recommendation!

Rated 5 out of 5 stars

The dress arrived at the time that was…

The dress arrived at the time that was stated and it was exactly what I was looking for! It fit perfectly!

April 4, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you for your review! We’re so happy to hear the dress arrived on time and fit you perfectly.

Rated 4 out of 5 stars

I liked the dress

I like the dress, but accidentally ordered the wrong size. It was my fault. I didn’t measure myself correctly before ordering. They did compensate me 25%, which was helpful and showed that the company was willing to "make good" on my purchase. I wasn't expecting any refund, so I felt better about the error.

July 21, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

We’re happy to hear that you liked the dress and that our refund helped make things right.

Rated 5 out of 5 stars

I was a little unsure about the website…

I was a little unsure about the website but I took the chance and ordered my dress. I love it! It fit perfect and the fabric is great quality! I love it so much I am ordering my guest dress for a wedding on here too! Shipping took less than 2 weeks.

July 25, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

We’re so happy you gave us a try and love your dress! Thank you for your support, and we look forward to helping with your next order.

Rated 1 out of 5 stars

I want to return two of the dresses i…

I want to return two of the dresses i got and I have contacted the company over 2 weeks ago and have not received anything back from them. So, if you order anything plan on not being able to return them, poor customer service!

July 18, 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Dear Customer,

Thank you so much for your helpful and kind feedback :)
We sincerely apologize for the inconvenience and disappointment caused.we have contacted you for a long time,but we still haven't received your reply.
If you have any further questions or require assistance, please don’t hesitate to contact us.

Thank you again for your time and understanding.
Best regards,
Lavetir

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