I’ve placed an order and made the big mistake of checking the reviews afterwards. I had a query regarding my order so I’ve tried contacting them across all platforms (eBay, Instagram, Facebook) with n... See more
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This company is absolutely unreliable. I bought a bed and a mattress and they promised delivery in 4 days. It has now been more than 20 days and I still haven’t received anything. They keep lying to... See more
This company is completely unreliable. I ordered a bed and mattress with the promise of delivery in just a few days, but after more than 20 days I still have nothing. Every time I try to get an updat... See more
We received our lights, although a little later than expected. However we had constant replies to our questions. Delighted with the lights. Think a few teething problems with the delivery, but had... See more
Company details
Written by the company
High Gloss, Stainless Steel Coffee & Nest Of Tables
Contact info
453-457 Lordship Lane, N22 5DJ, London, United Kingdom
- Info@lavishdecor.co.uk
- www.lavishdecor.co.uk
1.9
Poor
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received the Venice set from Lavish…
I received the Venice set from Lavish Decor and I’m absolutely in love it’s perfect and matches my aesthetic perfectly definitely recommend to buy your decor from here.
June 6, 2022
Unprompted review
Very friendly, good quality
Lavish has the best nest tables and vases! I ordered the set of 3 tables and a vase to match it. I get complements from friends and family and they arw also looking forward to ordering one for themselves! Customer service are friendly. I am not sure how people had bad experiences in previous comments as mine was very good.
June 5, 2022
Unprompted review
Amazing furnitures!
I heard about Lavish through a friend who had ordered from them previously and loved it. I used to see them on Instagram and decided to order the oval vase in silver. Their customer service was amazing and kept me updated throughout the whole process. The delivery was efficient. The item is in perfect condition and very good quality. It is now sitting in my living room and compliments the rest of my furniture. I am now looking forward to ordering their new nest tables!
June 5, 2022
Unprompted review
I bought a nest table from lavishdecor…
I bought a nest table from lavishdecor and i am very pleased with it. Love my purchase i have made. It is worth the money you give because the product is really lovely quality soo happy:)
June 5, 2022
Unprompted review
Do not order from this bogus company
Do not order from this bogus company!
They are liars and you will never get your order . I bought a oval black vase for £160 and after one week realised that I had not received any tracking number - emailed them and got a reply that the order will be dispatched the following day - I email them every day and I receive and email for a man named kamil saying it will be dispatched tomorrow and you receive the details tonight ! I am so upset this has never happened before ! I will take them to the cleaners
May 26, 2022
Unprompted review
Reply from Lavish Decor
Hi Ayesha,
We apologies for the terrible service you have received from the previous team. It is not acceptable at all, we are here to help and our customers satisfaction is our priority. We have changed our team and promise that you will not receive the terrible service again.
Thank you
Lavish Decor Team
If I could give this company minus 10…
If I could give this company minus 10 stars I would. It's a shame because I love supporting small Buisness but this company are just disgraceful! AVOID BUYING THEIR POOR QUALITY PRODUCt! I bought a set of tables, apart from the quality being terrible they arrived damaged. So I contact the company to ask to return them. They advised that the would refund (PayPal) and not to bother to return the items, clearly they have no value to them either and to recycle them?? However I haven't received the refund, when questioned where my refund was I've entered in to a confrontational exchange, far from an apology from them for my wasted time, I've had rude responses. I've attached the photographs of the conversation. PayPal do not take this long to process a refund transaction. I've ended up escalating wit PayPal to get my money back, which is a real shame and inconvenience, but this company have left me no choice. I would highly recommend avoiding buying anything from them.
December 16, 2021
Unprompted review
Reply from Lavish Decor
Hi Hayley,
We apologies for the terrible service you have received from the previous team. It is not acceptable at all, we are here to help and our customers satisfaction is our priority. We have changed our team and promise that you will not receive the terrible service again.
Thank you
Lavish Decor Team
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