Dear Guy Atoun, I would like to sincerely thank you for your support, guidance, and professionalism throughout my case. I am very grateful for the way you have handled my matter and for the... See more
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Brilliant friendly staff, helped me through a challenging time
I would like to thank lawstop, Jay and Priscilla in particular, from the bottom of my heart for standing with me during my ordeal. They literally took me back from the street to my accommodation and confronted the illegal decisions of the Home Office. I don't know what I would have done or what would have been my fate without them.
One of the things I liked so much is that they keep calling me and following my situation constantly. So far, they are the best legal service I ever had.
Lawstop is very Professional and super efficient. I am foreigner but it doesn't stop them in any way to assist me with all that they can. I am very amazed by how efficient and prompt by their legal letter to the council addressing all my immediate concerns. Fabulous service of action is an understatement , Priscilla and Jay have helped me to fight for my rights and they definitely have done extra miles for the reunion of my family.
I think it is fair to say that maybe Lawstop have many clients and they are trying their best to help their clients in the best interest, the paralegal are also human, they can't be working 24/7, so people who might misinterpret, everyone deserves a second chance! My experience with Lawstop was indeed very good. Jay was very responsive, very Professional in his advice and he will respect client privilege and he will always give updates when he has first hand news and before he finished for the day. Although I am with Legal Aid, but this hasn't stop me from being different as a private client. When I was alone with communication with the authorities, there was absolutely zero conclusion but once I engaged Lawstop, the reunion was completed within 27 hours which was indeed amazing. I would highly recommend Lawstop London Branch if others having community care issues. Thank you Lawstop , especially Jay and Priscilla for all your good efforts!
I am a civil legal aid customer - a special needs education case for my disabled son. The case was passed to Lawstop by phone and email as the Civil Legal Aid team said they were the company I had to contact. After contacting them, I waited and didn't receive a callback, so I called again a week later. After over two weeks, I still hadn't received any communication. Today I emailed, and the response is that Lawstop is unable to take on new cases at the moment. I understand they don't get paid well for Civil Legal Aid cases. However, they still need to contact Civil Legal Aid customers and inform them that they are too busy as soon as they can, so they have the opportunity to find another solicitor. They have wasted precious time before my hearing, a delay that will likely impact the education of my disabled son. I'm sure they are excellent as solicitors and lawyers, but their communication skills certainly have room for improvement.
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