Brilliant - very reasonable pricing and options of extras such as removing/ bagging up the previous carpet, moving furniture etc that are very cheap to add on. Carpet does need to be disposed of you... See more
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Review summary
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The quote they gave for bathroom flooring and stair carpet was half the price than the competitors. The lady who made the measurements was very nice and explained everything and immediately booked the... See more
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I could not be happier. The fitters did an excellent job and were very polite and friendly but professional and efficient throughout. High quality material and very quick fitting. I highly recommend... See more
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Called Lazy Carpets for a home visit as I was looking to carpet my home upstairs (several areas inc. stairs). Visit occurred quickly a day or two after my expression of interest and in addition to the... See more
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Company details
About Lazy Carpets & Flooring
Written by the company
Reasons to Choose Lazy Carpets
Effortless Flooring Experience: ❤️ We eliminate the stress of selecting and installing new carpets or floors. Our focus is on exceptional service, so you can relax and enjoy beautiful new floors with minimal effort.
Huge Selection: 📦 Our massive range of carpets, laminates, vinyls, and LVT flooring comes in various colours and sizes, perfect for refreshing any living space. We also have waterproof vinyl flooring ideal for kitchens and bathrooms. Plus, if you can't find exactly what you crave, we can usually source it for you.
Shop from Home Convenience: 🛍 Experience the showroom feeling right at your doorstep! Explore our incredible selection of luxurious carpets and flooring, all at fantastic prices. We're so confident you won't find better deals anywhere, we guarantee to beat the competition!
Customer-Rated 5 Stars for a Reason! 👍 Over 1450 reviews and a stellar 4.8 rating on Trustpilot show you're making the perfect choice. Don't just take our word for it - read our amazing reviews and see for yourself!
Flexible Financing Options: ✅ At Lazy Carpets & Flooring, we accept various payment methods, including 0% finance through Buyline & SNAP. We also offer Klarna for flexible payment options.
In short, Lazy Carpets is your one-stop shop for a stress-free, high-quality flooring experience!
Contact info
Unit 255, Europa Blvd, WA5 7TN, Warrington, United Kingdom
- 01925 988627
- info@lazycarpets.com
- www.lazycarpets.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly company, experienced and helpful staff
Very friendly company, helpful staff and experienced fitters. Rebecca has visited me on 4 occasions now and each time has been brilliant. Understanding my requirements and detailing my options so I can make an informed choice. And the fitters (Charlie and his assistant) work really hard leaving me with a wonderfully fitted carpet. 100% recommend this company.
May 11, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
What a lovely review Lorraine! Thank you so much! At Lazy Carpets we pride ourselves on our customer service so its pleasing to see you thought we were very friendly and helpful. Thank you for returning to Lazy Carpets on 4 occasions as this shows you are happy with the service provided. Rebecca and Charlie will be over the moon to see you have mentioned them personally. Please recommend Rebecca to your family and friends. Kind regards from the Lazy Flooring team.
I couldn’t be happier with the service…
I couldn’t be happier with the service from
Lazy carpets. They arrived right on time, worked incredibly efficiently, and the finish is flawless. They even tidied up after themselves! Highly recommend if you want a professional job done right the first time.
May 6, 2026
Reply from Lazy Carpets & Flooring
Thank you so much for your lovely review Karen, we really appreciate your feedback and giving us a 5* review. Your fitter Craig will be over the moon when we show him your comments. Please recommend us to your family and friends. Thank you and kind regards from The Lazy Team.
Highly Recommend Lazy Carpets & Flooring
Lynn who came out was great! Advised well and done her best to keep the cost down ( thats when you know your in good hands)
Everything went to plan as had to have the fitting over 2 days ( due to a full house)
The fitters are paid separately and they also done a fantastic job. They was courteous & helpful and bagged up all the old carpet ready for me to skip.
Really good company & Staff, would highly recommend
May 5, 2026
Reply from Lazy Carpets & Flooring
Thank you so much for leaving Linda your sales estimator and Paul your fitter such a lovely review Lynn, they will be over the moon to see you have mentioned them personally. Our staff really are very helpful and always go the extra mile to make your journey with us run as smoothly as possible. Please recommend us to your family and friends, Thank you and kind regards from all the Lazy Team!
Reply from Lazy Carpets & Flooring
Thank you Mr Edwards! we really appreciate your feedback and awarding us 5* Please recommend us to your family and friends. Thank you and kind regards from The Lazy Team.
Ian and his fitters were fabulous
Ian and his fitters were fabulous
Ian and his fitters were fabulous, Ian came to our property, which required flooring throughout, bringing suitable samples, measuring up and producing a very reasonable (was expecting a lot more) quote very quickly.
The 2 fitters arrived on time having called first to give an eta and did a really lovely and tidy job. The whole process was very easy and we are delighted with the end result. I’d definitely recommend- they even offer interest free payments 😁
May 5, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for giving Ian your sales estimator and Craig your fitter such a lovely 5* review they will be over the moon to see your comments . At Lazy carpets we pride ourselves on our customer service and our quality flooring at up to 50% cheaper than the high st shops and our customers can choose to pay using one of our finance options some are 0% interest. Please recommend Ian to your family and friends. Kind regards from all the Lazy Team.
Reply from Lazy Carpets & Flooring
Thank you for your lovely 5-star review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so your lovely review and kind words means the world to us. Kind regards from all the Lazy Team.
Absolutely lovely kerry talked methrew…
Absolutely lovely kerry talked methrew everything helpful showed me plenty off options brilliant experience.
May 7, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for your 5* review. It means a lot to us that you took the time to share your experience. Kerry will be so pleased that you mentioned her personally, she is amazing.
We always aim to provide high-quality products and a smooth professional service from start to finish. If you ever need anything in the future, we are more than happy to help. Please recommend your friends and family.
Enjoy your new flooring, and thanks again for choosing us.
Kind regards from all the Lazy Carpets Team.
Great job done
Great job done, excellent workmanship, happy with over service
May 1, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you for your lovely 5-star review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so your lovely review and kind words means the world to us. Kind regards from all the Lazy Team.
Survey, quick and great communication/friendly
Arranged for someone to visit my home to survey the floor and get a estimate for new flooring and took less than 30 minutes while there to get a price and when i confirmed the lads arrived the very next week on time and got it installed in half a day. Would highly recommend.
May 3, 2026
Reply from Lazy Carpets & Flooring
Thank you so much Callum for your 5* review. It means a lot to us that you took the time to share your experience.
We always aim to provide high-quality products and a smooth professional service from start to finish. If you ever need anything in the future, we are more than happy to help.
Enjoy your new flooring, and thanks again for choosing us.
Kind regards from all the Lazy Carpets Team.
Beautiful Floor, Though a Few Hidden Surprises! ⭐⭐⭐⭐
We are really happy with the quality of our new herringbone flooring; it looks and feels like a top-tier product. A huge thanks to Ian, who was fantastic and very professional when he came out to price everything up for us.
The only reason I’m giving 4 stars instead of 5 is due to a bit of budget shock. Once the original floor was lifted, as we were due to have the herringbone fitted on 30/04, the fitter, Andy, discovered that our subfloor was incredibly uneven. We had to have all the rooms screened, which added an unexpected £1,200.00 to the original quote.
While we understand that these issues are hard to determine until the old flooring is up, it was a tough pill to swallow! However, Andy has been absolutely amazing throughout the process. He’s been incredibly reassuring, making sure we know the job is being done properly and to a high standard, which has really put our minds at ease.
We are now booked in for the final fitting on May 11th and honestly can't wait to see the finished result. Overall, great quality and a great team—just be prepared for potential subfloor prep!
April 30, 2026
Reply from Lazy Carpets & Flooring
Thank you for your review and your patience whilst we dealt with the issues which arose during your installation. Ian and Andy will both appreciate your feedback and kind comments, they are both extremely valued members of the Lazy Team.
We also appreciate your feedback regarding the additional work needed during the installation process. We understand that this was a shock to your budget, like you say this is something which we cannot see until the old flooring is up.
We are pleased that overall you are happy with the finished result.
Thank you once again for your patience and understanding.
Kind regards and many thanks from all the Lazy Team.
From start to finish everything was…
From start to finish everything was amazing! The service was incredible very fast turn around we had to wait as we were going away but nothing was too much trouble. Will definitely be using lazy carpets again for my flooring needs! ☺️ 10/10 would recommend!
April 29, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you for your lovely review, we really appreciate you taking the time to do this. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so your lovely review and kind words means the world to us. We look forward to seeing you again. Kind regards from all the Lazy Team.
Mixed Experience, But Happy with the Final Result
Sales Team – Brilliant
Carpet Fitters – Brilliant
Customer Service – Disappointing
I recently ordered carpets from Lazy Carpets and initially everything went smoothly. The salesperson was excellent, and the fitters who attended were professional and helpful.
Unfortunately, when the fitters arrived to install the carpet, it turned out the carpet supplied was too short, meaning the installation had to be stopped and a replacement reordered.
What disappointed me most was the response from the office. The person I spoke with came across as though they simply didn’t care, which really let the overall experience down.
That said, once the replacement carpet arrived and was fitted, I was very pleased with the final result and the quality of the product.
Would I use them again? Yes, I would.
May 3, 2026
Reply from Lazy Carpets & Flooring
Thank you for your review and feedback. We are sorry about the problem you encountered with the installation of your carpet on your fitting day. If any problems do arise we always try our upmost to resolve and re-arrange your fitting as soon as possible. We are sorry that you feel the response from our office was disappointing as we always endeavour to provide the best service to all our customers.
Fortunately, we are so pleased that now your carpet is fitted you are happy and would return to us.
Once again, thank you for your order and patience.
Kind regards from all the Lazy Carpets Team.
Poor customer service
I was given a fitting date for my flooring which should have been 27/03/26 but was told that the flooring that I chose was out of stock despite the lady that came out to measure my floor telling me that the floor was in stock. I was given a new fitting date which I was told would be the middle of April but this did not happen and I had to ring the store only to find out that the fitting date would now be May, no one from lazy carpets contacted me to make me aware of this and I only found out because I rang them to find out what was going on. I then said that I wanted to cancel my order and go with another supplier as I was not happy with the service, someone then called me from lazy carpets to finally give me an exact fitting date. I am however very happy with the quality of flooring that I chose and the floor fitter was on time and very polite and did a good job.
May 5, 2026
Reply from Lazy Carpets & Flooring
Thank you for your feedback. We're sorry to hear that communication and stock availability did not meet your expectations. We understand how frustrating delays and limited availability can be, and we appreciate your patience whilst we dealt with this for you.
When we have any delays we always offer our customers the opportunity to chose an alternative product, but you choose to wait until your chosen carpet was available. Fortunately, when your carpet was in stock we were able to fit this for you without further delay.
That said, we're really pleased to hear that you're happy with the carpet now that it has been fitted and you're satisfied with the final result.
Thank you again for your patience and for choosing us.
Wrong item at first
I ordered vinyl, and they turned up too fit it, when they had finished I went up too habe a look, it was wrong flooring, the fitters understood and rang office up to let them know, anyway the receptionists kept in touch and it all was sorted within that day, mew flooring arrived and fitted, was glad it was all sorted within a week, flooring is lovely, thanks to lazy carpets 👍
April 21, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you for giving us your feedback, I'm sorry to see the wrong vinyl was sent out to you and any inconvenience this may have caused, I'm also very pleased to see the issue was rectified on the same day and you love your new flooring. Thank you for your patience and understanding. Thank you and kind regards from all the Lazy Team!
Amazing service by the guys that come…
Amazing service by the guys that come out to measure my floor and the carpet fitters where Amazing too
May 4, 2026
Reply from Lazy Carpets & Flooring
Thank you so much for giving Lazy Carpets a lovely 5* review, we really do appreciate our customers feedback. Ryan your fitter on the day really is amazing, he will be so pleased when we show him your comments. Please recommend us to your family and friends. Thank you and kind regards from all The Lazy Flooring Team.
Reply from Lazy Carpets & Flooring
Thank you so much for giving Lazy Carpets 5* Danielle, we really do appreciate it! Please recommend us to your family and friends. Thank you and kind regards from the Lazy Team.
Reply from Lazy Carpets & Flooring
Thank you so much for your 5* review. It means a lot to us that you took the time to share your experience.
We always aim to provide high-quality products and a smooth professional service from start to finish. If you ever need anything in the future, we are more than happy to help. Please recommend your friends and family.
Enjoy your new flooring, and thanks again for choosing us.
Kind regards from all the Lazy Carpets Team.
ok, but not blown away
I did have to keep ringing the office for updates to eventually book my fitting as it did take quite a while for my stair runner to be made and I wasn’t provided with any updates.
My initial consultation was on 25/3/26 and I received confirmation of payment on the 26/3/26 but was only able to book fitting for 27/4/26 after being told it would take approx 2 weeks.
The fitters were pleasant but unfortunately did break a door handle, scuff a few walls and left it really quite messy with bags of cuts and scraps everywhere. I was told to leave it 48 hours before vacuuming which I did. After doing so the carpet looks great but I have had to took in a few snags that have been missed and attach a stair gripper that was just placed to look as if it was attached.
The price wasn’t matched by previous quote like they say but I preferred the carpet details this company offered so booked anyway.
Overall, not blown away by service but it was ok and I’m happy with the carpet I chosen.
April 27, 2026
Reply from Lazy Carpets & Flooring
Thank you for your feedback. At Lazy Carpets and Flooring we pride ourselves on our Customer Service and we apologise if you feel that we fell short on this occasion.
We have to send stair runners away to have the edges finished once the carpet has been cut to size. The company who do this closed down for 2 weeks at the time your order was placed due to holiday. You should have been made aware of the delay in fitting times at the point of sale and if that is not the case I extend my apologies.
We have spoken to the fitter regarding the door handle and they confirmed that when they opened the door on the landing, the handle came away in their hand. They informed you as soon as this happened. We also asked about the stair gripper – they mentioned that you have stair clips fitted. Some of these were missing and longer screws were needed to secure them into place. The stair clips are not something that we supply so we wouldn’t replace them when we fit a new stair runner.
I am pleased that you are happy with the carpet that you have chosen and once again I apologise for any inconvenience caused.
Professional experience
From picking the carpet to fitting was just less than a week. The call staff were friendly and professional, the measuring team professional and knowledgeable and the carpet fitter, quick professional and clean. An excellent experience all round.
April 7, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for your 5* review. It means a lot to us that you took the time to share your experience.
We always aim to provide high-quality products and a smooth professional service from start to finish. If you ever need anything in the future, we'd be more than happy to help. Please recommend your friends and family.
Enjoy your new flooring, and thanks again for choosing Lazy Carpets & Flooring.
Kind regards from all the Lazy Team.
Very reliable company
Being a single woman it’s hard too find someone you trust too come into your home and do a good job but since using lazy carpets I genuinely won’t go anywhere else for flooring from start too finish amazing service free estimate from the lovely Steph which a request everytime then flooring down done and dusted exactly when they say there coming no hidden payments no messing very trustworthy Lee is my floor fitter and the company are more than happy too send him everytime Thankyou for everything 2 rooms done 4 more to go 🙏✨
April 29, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for your 5-star review and for choosing us again! Steph and Lee will be over the moon that you mentioned them personally. Steph is a lovely lady and so helpful when choosing your new flooring for your home. Lee is a perfectionist, which shines through in all his fittings!
It really means a lot to have customers returning to us, it's a sign that we are doing things right. We truly appreciate your continued trust in us. We look forward to seeing you again soon.
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