Brilliant - very reasonable pricing and options of extras such as removing/ bagging up the previous carpet, moving furniture etc that are very cheap to add on. Carpet does need to be disposed of you... See more
Company replied
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Review summary
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The quote they gave for bathroom flooring and stair carpet was half the price than the competitors. The lady who made the measurements was very nice and explained everything and immediately booked the... See more
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I could not be happier. The fitters did an excellent job and were very polite and friendly but professional and efficient throughout. High quality material and very quick fitting. I highly recommend... See more
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Called Lazy Carpets for a home visit as I was looking to carpet my home upstairs (several areas inc. stairs). Visit occurred quickly a day or two after my expression of interest and in addition to the... See more
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Company details
About Lazy Carpets & Flooring
Written by the company
Reasons to Choose Lazy Carpets
Effortless Flooring Experience: ❤️ We eliminate the stress of selecting and installing new carpets or floors. Our focus is on exceptional service, so you can relax and enjoy beautiful new floors with minimal effort.
Huge Selection: 📦 Our massive range of carpets, laminates, vinyls, and LVT flooring comes in various colours and sizes, perfect for refreshing any living space. We also have waterproof vinyl flooring ideal for kitchens and bathrooms. Plus, if you can't find exactly what you crave, we can usually source it for you.
Shop from Home Convenience: 🛍 Experience the showroom feeling right at your doorstep! Explore our incredible selection of luxurious carpets and flooring, all at fantastic prices. We're so confident you won't find better deals anywhere, we guarantee to beat the competition!
Customer-Rated 5 Stars for a Reason! 👍 Over 1450 reviews and a stellar 4.8 rating on Trustpilot show you're making the perfect choice. Don't just take our word for it - read our amazing reviews and see for yourself!
Flexible Financing Options: ✅ At Lazy Carpets & Flooring, we accept various payment methods, including 0% finance through Buyline & SNAP. We also offer Klarna for flexible payment options.
In short, Lazy Carpets is your one-stop shop for a stress-free, high-quality flooring experience!
Contact info
Unit 255, Europa Blvd, WA5 7TN, Warrington, United Kingdom
- 01925 988627
- info@lazycarpets.com
- www.lazycarpets.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have used Lazy carpets few times now
Have used Lazy carpets few times now. Love my new carpet looks lovely and I would recommend Lazy Carpets to anyone. From start to finish great service.
April 30, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much Andrea for coming back to us! At lazy Carpets & Flooring we always aim to provide excellent customer service and quality products at competitive prices, so your 5* rating and kind comments mean the world to us. Thank you also for your recommendation. Kind regards and many thanks from all the lazy Team.
I always use Lazy Carpets
I always use Lazy Carpets. From the salesperson, fitter to after sales, you are well looked after.
The salesperson knows her products and there is no pushing a sale onto you. I chose my Carpets and they were fitted a week later.
The fitters turned up on time. Very efficient and quick, left the offcuts tidy in a bag, looks great what they gave fitted.
I highly recommend Lazy Carpets.
April 30, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much Diane for returning again, this means so much to us! At lazy Carpets & Flooring we always aim to provide excellent customer service and quality products at competitive prices, so your 5* rating and kind comments mean the world to us. Remember anything you need in the future, we're more than happy to help.
Enjoy your new flooring and thanks again for coming back to us!
Ian Jackson was very helpful and wasn’t…
Ian Jackson was very helpful and wasn’t pushy at all. Really pleasant experience all round and reasonable priced.
April 27, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for your 5* review. It means a lot to us that you took the time to share your experience. Ian will be over the moon with your kind comments.
We always aim to provide high-quality products and a smooth professional service from start to finish. If you ever need anything in the future, we'd be more than happy to help. Please recommend your friends and family.
Enjoy your new flooring, and thanks again for choosing us.
Kind regards from all the Team at Lazy Carpets.
Had ian and danny out today to quote me…
Had ian and danny out today to quote me on carpets for my living room and hall. Absolutely fantastic service, super friendly. Good quality carpets and prices. Highly recommend
April 29, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thanks Nicola for taking the time to write your lovely review. Ian and Danny are amazing and so helpful and knowledgeable, which makes choosing your new flooring a pleasure instead of a chore. Thank you for your recommendation this means so much to us. Kind regards and many thanks from all the Lazy Team.
Easy Way to buy Carpets
Just ordered living room, stairs and landing carpets. Ian was great very relaxed and gave good advice. All sorted within 45mins. Will update once the carpets have been fitted.
April 28, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you for your lovely review. Ian will be over the moon that you mentioned him personally, he is a valuable member of the Lazy Team. At Lazy Carpets & Flooring we pride ourselves on excellent customer services and quality products at competitive prices, so your 5* rating and kind comments mean the world to us. Looking forward to your update when your carpets are fitted.
Kind regards and many thanks,
from all the Lazy Team
From start to the finish
From start to the finish. Excellent service. From lovely Kerry helping us pick what we wanted to the guys laying the flooring and carpeting the hall and stairs.Such good value for money and good quality.. i will definitely recommend and will be using you again. Thank you x
April 28, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you Julie for your lovely review. Kerry will be so pleased that you mentioned her personally. We agree Kerry is lovely and so helpful when choosing your new flooring, a valuable member of our Lazy Team! At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so your 5* rating and kind comments mean the world to us. Thank you also for your recommendation and we look forward to seeing you again.
Outstanding company
Amazing company. Just had my kitchen and utility floor laid by Declan and Jack very clean friendly and polite, absolute perfectionists. Price and service excellent. Very pleased with the job. I Would highly recommend this company.
Thank you so much.
C Nicholson.
April 25, 2026
Reply from Lazy Carpets & Flooring
Thank you so much for your kind words. Declan & Jack will be so pleased that you mentioned them personally. They are amazing fitters top of their trade and valuable members of our Lazy Team! At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality products at competitive prices, so your 5* rating and kind comments mean the world to us.
Customer service stops when they take your money.
I used Lazy Carpets as I liked that they were quick to respond to the initial inquiry. The sales rep arrived with a selection of carpet to choose and measured up. I was given the quote there and then. It wasn't the cheapest but I liked the customer service.
That's where it ended.
After waiting the 2 week lead time for the carpets to be delivered they arrived.
The fitters started in the living room and were great. Fast and efficient. When they came to lay the hallway carpet, it was clear that the carpet they had brought was going to be too small.
I called the rep, Kevin, advised that he didn't make mistakes when I told him the carpet didn't fit. He spoke briefly to the fitters on my phone. The fitters advised that the company would give me a call to discuss arrangements.
Nothing.
By 4.30pm that day I called the rep, no answer. I sent him a text, no answer. The following day at 10am I called the rep again. No response.
I called the main phone line, it was then I was advised a carpet had been ordered for me. She said the Glasgow office would call me back.
The rep then replied to my text, stating he isn't involved in fittings and to call the office.
I eventually got a call from the main line, advising that the carpet would be fitted on the following Monday.
The customer service stopped when they took my money.
We were left for 3 days with no carpets in the hallway. Not ideal for my mum, who uses a walking frame.
The fitters were great, the company, not so much.
I would not recommend.
April 23, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
We are sorry to hear of the issues you have experienced, and we appreciate your patience whilst we dealt with this.
After reviewing your order, it’s clear that we made an error when measuring your carpet, and we fully understand how frustrating this must have been. At Lazy Carpets & Flooring we pride ourselves on excellent customer service, and this is not the level of service we aim to provide.
Fortunately, we were able to re-order and fit your carpet as a matter of urgency, as you stated we have fitted your replacement within 3 days, this also includes a weekend.
Once again thank you for your feedback – it helps us to address any issues and ensure that everything is followed up as a matter of urgency.
Brilliant service from start to finish
Brilliant service from start to finish, I wouldn't go anywhere else now.
April 26, 2026
Reply from Lazy Carpets & Flooring
Thank you so much for giving Lazy Carpets such a nice review Rebecca! At Lazy Carpets we pride ourselves on our customer service so it's really lovely to see we offered you an excellent service and you will be returning in the future, we look forward to that! Please recommend us to your family and friends. Thanks.
Easy from start to finish
Easy from start to finish
Great choice
Fitted perfectly and good quality
Happy to recommend
April 26, 2026
Reply from Lazy Carpets & Flooring
Thank you for giving Lazy Carpets such a lovely review Mary, we love to have your feedback and to see you were happy from start to finish, that is our aim as customer service is what we pride our service on. Please recommend us to your family and friends. Thank you and kind regards from all the Lazy Team.
Reply from Lazy Carpets & Flooring
Thank you so much for giving Lazy Carpets a review Phil, we really do appreciate your 5* review. Steph was your sales estimator who is a valued member of our team, and Matthew was your fitter on the day who is also an asset to our team. Please recommend us to your family and friends. Thank you from all the Lazy Team.
Excellent service
Excellent service from the measurements to the fitting. Really pleased with the final results! Couldn't recommend them enough
April 16, 2026
Reply from Lazy Carpets & Flooring
Thank you so much Helina, we really appreciate your feedback, it's lovely to see you are really pleased with the final results and that we provided an excellent service! Ian was your sales estimator who called to your home with the flooring samples and Paul was your fitter on the day, theyr'e both such valued members of the Lazy Flooering Team and will be so pleased to see your 5* and comments. Please recommend us to your family and friends. Thank you !
Very quick and efficient .
April 20, 2026
Reply from Lazy Carpets & Flooring
Thank you for giving Lazy Carpets a 5* review, we really appreciate your feedback! Kevin was your sales estimator who called to your home to help and give you advice on your flooring choice, Craig was your fitter on the day, they both are valued members of the Lazy Team. Thank you and kind regrds from all the Lazy Team!
Reply from Lazy Carpets & Flooring
Thank you for leaving Lazy Carpets a review Karon, we really do appreciate your feedback! Ian was the sales estimator who called to your home to help you choose your flooring, Ryan was your fitter, they are both valued members of the Lazy Team. Please recommend us to your family and friends. Thanks!
Kerry is a brilliant member of the team…
Kerry is a brilliant member of the team at lazy carpets, she’s is thoughtful, considerate and a helpful person. Highly recommended for anyone using lazy carpets.
April 23, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for giving Kerry such a lovely review Emily, She will be so happy to see you have mentioned her personally, she really is a brilliant member of the Lazy Flooring team and always very helpful with her customers giving them good advice on which flooring to choose, Please recommend her to all your family and friends. Thank you!
Happy with the finished product
Really lovely guy that came out to measure and give us the quote. He sat and talked us through the pros and cons of each option and prices etc. Arranged for fitting a week or so later.
When the laminate fitter arrived he noticed that the floor was really uneven which hadn't been picked up during the initial appointment. The only option to continue with the laminate was to screed the floor which cost me an extra £400 that I hadn't budgeted for. I had a call from head office who were very apologetic but didn't offer anything to help which is very disappointing. Had this have been mentioned initially, I'd have delayed the fitting to save up the extra money required.
The laminate fitter was very helpful and informative, same with the carpet fitter who came 2 days later, so can't fault them at all. Happy with the finished product.
April 15, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you for your feedback Katie. At Lazy carpets we pride ourselves on our customer service so I'm sorry you were unhappy with the extra cost to put right your uneven floor, unfortunately the sales estimator cant always assess the condition of your sub floor prior to installation, in rare occasions when the fitter calls to lay the floor he can't continue if the subfloor is uneven so gives you the option to have your floor screeded, In your case this was the right thing to suggest and will ensure your flooring will last you many years. It's lovely to see you are happy with the finished results. Thank you and kind regards from The Lazy Flooring Team.
Fast quick service as planned.
April 19, 2026
Reply from Lazy Carpets & Flooring
Thank you so much for giving Lazy Carpets a 5* review Elaine, we really do appreciate your feedback! At Lazy Carpets we pride ourselves on our customer service and strive to have your flooring supplied and fitted on a day that fits around the customer. Please recommend us to your family and friends. Thank you from all the Lazy Flooring Team.
Was able to keep the extra piece and…
Was able to keep the extra piece and other extras jut incase the carpet was to move and damaged.and the service was nice especially when it can be quite expensive for some people there’s no judgment
April 22, 2026
Reply from Lazy Carpets & Flooring
Thank you so much for leaving us a review, we really do appreciate our customers feedback. At Lazy Carpets we pride ourselves on our customer service so it's really nice to see you were happy with the service provided. Thank you and kind regards from The Lazy Carpets Team.
Had Steph to do my front room carpet…
Had Steph to do my front room carpet absolutely perfect from start to finish back for the second time to do bedroom will use this company for my entire house wouldn’t trust anybody else 🤩
February 27, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for giving Steph such a lovely review, she will be over the moon to see you have mentioned her personally and awarded her 5*. We love having you return to us as this shows you were happy with the service we gave you last time and we look forward to you returning again. Please recommend Steph to your family and friends, Thank you and kind regards from all the Lazy Team!
Great fitting
Quick and reasonable quote. Fitting booked at a convenient time. Arrived nice and early in the day and worked quickly. Laminate in living room and carpet on stairs and landing looks and feels great. Thanks. Hayley
April 21, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for leaving Lazy Carpets a lovely review and giving us 5* we really do appreciate your feedback. At Lazy Carpets we pride ourselves on our customer service and always strive to make your journey from start to finish run as smoothly as possible. Please recommend us to your family and friends. Thank you from all at Lazy Carpets!
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