Friendly phone call when I called to check details of the lens. I asked whether it could be delivered to me the very next day as I was going on holiday & needed the lens. I was really pleased when I w... See more
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Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more
I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely. Last week I bought a Canon 90D body (used) that was advertised as having less than 1000... See more
I ordered a pair of binoculars that were on offer. The next day, I received a call which I missed, but it was quickly followed by an email explaining that the model I had chosen was no longer in stock... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Impeccable customer service
Impeccable customer service from Tom at the Bath store. Easy-access website. Seamless sales (and payment) process. Quality secondhand equipment. Would give six stars if I could.
I highly recommend this company based…
I highly recommend this company based on my experience with them, initial delivery was prompt and timely and best priced on the Internet for the item l wanted. When there was an issue with the item they, again, handled it in very friendly, professional and timely manner, very pleased with this company and customer service i received from them which, these days you rarely get.
Thank you.
Great product as described with a very…
Great product as described with a very quick delivery.
Great service, as always from LCE
I ordered a used lens from the Bath store. The delivery was next day. Unfortunately autofocus didn't function completely with my camera (I should have done more homework). I took the cmera to the Leamington Spa store who took the camera back. I've bought lenses from LCE before always with great resuts. I'l continue to use LCE with confidence - always my first choise!
Great product from great shop!
Excellent service and postage. Brilliant monocular too!
Great service
Online order for a lens fulfilled efficiently from Bath store and is exactly as described. Great price too. Much appreciated.
Easy website to find products
Easy website to find products. Quick delivery. Good order/delivery updates.
Fantastic service
The staff member kept in contact with me and answered every question I had with no pressure for sales. The product exactly as described, fully boxed and in great condition.
Very well/safely packed item
Very well/safely packed item. Very efficient ordering and delivery. Huge selection of binoculars to choose from.
Visited LCE Bath to purchase binoculars …
Visited LCE Bath to look at some binoculars. I was served by Greame who let me try several pairs of binoculars and gave me advice and help without being overbearing. I bought a pair of Vortex binoculars and I got a great deal. Very happy indeed.
I purchased this item as a birthday…
I purchased this item as a birthday present for my son and he absolutely loves it. I cannot fault London Camera Exchange, the whole process was completely flawless. The communication and service was top notch. Many thanks
Excellent customer service.
Straightforward and easy to complete…
Straightforward and easy to complete purchase.
Excellent information and service.
Very straightforward sale to LCE
Sold my nearly new Canon EOS digital camera and some accessories to LCE in Bath (I never really used my retirement gift despite extensive research prior to purchase). Couldn’t have been easier. Very friendly staff and reasonable price paid to my bank within days. Very impressed.
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