London Camera Exchange - Bath Reviews 

524
TrustScore 5 out of 5

4.9

13 Cheap street, BA1 1NB Bath, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Friendly phone call when I called to check details of the lens. I asked whether it could be delivered to me the very next day as I was going on holiday & needed the lens. I was really pleased when I w... See more

Rated 5 out of 5 stars

Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more

Rated 5 out of 5 stars

I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely. Last week I bought a Canon 90D body (used) that was advertised as having less than 1000... See more

Rated 5 out of 5 stars

I ordered a pair of binoculars that were on offer. The next day, I received a call which I missed, but it was quickly followed by an email explaining that the model I had chosen was no longer in stock... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 13 Cheap street, BA1 1NB, Bath, United Kingdom

  • 01225462234

4.9

Excellent

TrustScore 5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(524)

2,668 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impeccable customer service

Impeccable customer service from Tom at the Bath store. Easy-access website. Seamless sales (and payment) process. Quality secondhand equipment. Would give six stars if I could.

March 10, 2025
Rated 5 out of 5 stars

I highly recommend this company based…

I highly recommend this company based on my experience with them, initial delivery was prompt and timely and best priced on the Internet for the item l wanted. When there was an issue with the item they, again, handled it in very friendly, professional and timely manner, very pleased with this company and customer service i received from them which, these days you rarely get.
Thank you.

February 26, 2025
Rated 5 out of 5 stars

Great service, as always from LCE

I ordered a used lens from the Bath store. The delivery was next day. Unfortunately autofocus didn't function completely with my camera (I should have done more homework). I took the cmera to the Leamington Spa store who took the camera back. I've bought lenses from LCE before always with great resuts. I'l continue to use LCE with confidence - always my first choise!

February 25, 2025
Rated 5 out of 5 stars

Great service

Online order for a lens fulfilled efficiently from Bath store and is exactly as described. Great price too. Much appreciated.

February 22, 2025
Rated 5 out of 5 stars

Fantastic service

The staff member kept in contact with me and answered every question I had with no pressure for sales. The product exactly as described, fully boxed and in great condition.

February 19, 2025
Rated 5 out of 5 stars

Visited LCE Bath to purchase binoculars …

Visited LCE Bath to look at some binoculars. I was served by Greame who let me try several pairs of binoculars and gave me advice and help without being overbearing. I bought a pair of Vortex binoculars and I got a great deal. Very happy indeed.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased this item as a birthday…

I purchased this item as a birthday present for my son and he absolutely loves it. I cannot fault London Camera Exchange, the whole process was completely flawless. The communication and service was top notch. Many thanks

February 1, 2025
Rated 5 out of 5 stars

Very straightforward sale to LCE

Sold my nearly new Canon EOS digital camera and some accessories to LCE in Bath (I never really used my retirement gift despite extensive research prior to purchase). Couldn’t have been easier. Very friendly staff and reasonable price paid to my bank within days. Very impressed.

January 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look