Was looking to upgrade my Canon 250D which has served me well as a first camera. The staff at LCE chester were very helpful in advising me on the best upgrade. Went through several models and ended u... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great Service,and great price on Hawke 8×32 Frontier HD X binoculars Would highly recommend these binoculars for bird watching, great product for money you spend especially if you can get the deal... See more
Another completely satisfactory purchase of used equipment from LCE. Descriptions of items are accurate and conservatively biased - if it says 'good condition' it's never less than that, and there's a... See more
Lens arrived next day even though I ordered close to or after the deadline. Lens was very well packed and when examined was in virtually pristine condition. I had been looking on various vendor and au... See more
Company details
Written by the company
Situated on the unique medieval Rows in the historic City of Chester, London Camera Exchange opened its doors in 2001. Currently there are 5 members of staff who between them have over 140 years of photographic experience. Alongside an extensive range of photographic, video and optical products the Chester store also provides digital printing services including passports and restoration. Other services available include sensor cleaning, repairs and prints from mobile phones.
Contact info
9 Bridge Street Row, CH1 1NW, Chester, Cheshire, United Kingdom
- 01244326531
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect service.
Great price, free postage, very quick delivery in perfect packaging - all with excellent communication throughout.
Lens arrived on time and was what I…
Lens arrived on time and was what I expected. I appreciated the 10% off deal for the bank holiday weekend. The only reason I bought the lens from LCE was because of the deal. I would normally have purchased it from one of your competitors.
Good product, good price
Good product, good price. Product arrived OK - slight delay due to the Bank Holiday. External damage to package - delivery driver just shrugged and it wasn’t him. That’s why it’s 4 stars, not 5.
Great communication and fast turnaround…
Great communication and fast turnaround on sending my gear, and getting my new gear
A great experience
A great experience. Professional and prompt feedback during the whole process as we waited for the pre-ordered camera to become available
Great experience
Very quick response and information on the process of the delivery - camera arrived very quickly by courier.
Great people
Great people. Honest and professional (Strand). Super quick efficient mail order of used lens at great price (Chester)
Usual good service
Excellent quality camera shop
I have used London Camera Exchange several times in the past, and have always had good service. My local shop is very good, and i have decided to invest in a new camera system, and buy a lens that is giving me great results. I have always received a professional, and courteous response, added to that good quality camera gear.
I ordered a camera battery charger…
I ordered a camera battery charger online, and it was delivered within 48 hours- perfect!
Very happy with my transaction ( +…
Very happy with my transaction ( + excellent communications) . Would happily deal with again.
Great service from LCE
Great service from LCE Chester. The item was delivered very well packaged with airbags. I am very pleased with the camera purchase. Thank you.
Excellent service and no problems at all.
Good communication, good price, items arrived in perfect condition and on the day promised.
Fast and efficient
Fast and efficient. Not the best price on what I was buying but I was trading in so it did work out the best deal overall.
Was able to ccheck out new version of…
Was able to ccheck out new version of binoculars in Nottingham, prior to buying second hand pair (same model) from your Chester store.
One of the few places that had in stock…
One of the few places that had in stock what I wanted, and then it arrived within 48 hours, in good environmentally-sensible packaging.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







