London Camera Exchange - Colchester Reviews 

The lens (as usual with LCE) was exactly as described.
The reason you didn't get 5 stars was there was a problem with the delivery (not LCE's fault).

Clear communication wrt holding an item for me

Very user friendly website, efficient billing, rapid delivery. No mistakes

I had such a great experience at this shop today. I went in needing a lead for my camera and wasn’t even sure exactly what I needed. The staff were incredibly kind!

What amazed me was that they ended up giving me the correct lead for free. That level of customer care is so rare to see and it really meant a lot.

They were friendly, welcoming, and genuinely trying to help rather than just make a sale. I’ll definitely be coming back here in the future and would highly recommend this shop to anyone who needs camera advice or equipment.

Thank you again for being so helpful!

They sent what I asked for immediately. When I changed my mind they were very relaxed about refunding me, advising me and selling me what I really wanted.

The one thing I wanted help with was to receive my lens before a big photoshoot. I wanted the delivery for the following Monday or Tuesday (as I would be home). I tried ringing and tried sending a message on Friday Jan 30th for assistance.
On Saturday I rang again. With assurances that the delivery would arrive now on the Tuesday.
Tuesday comes around and I have to chase to know my delivery time. Only to find out, it won't make it in time for the photoshoot.
I was offered empty apologies and sorry, there's nothing we can do.
Over the years I have placed many orders with you're company, now I feel I need to re think that.
BTW, I'm still waiting for my lens to arrive....

Prompt, polite service. I shall be back

Good product prompt delivery

Brilliant value. The camera arrived really quickly in exactly the condition they said.
I also found the buying guides helpful.
Communication brilliant too.
When I have saved some more pennies will be buying more.

the lens i bought is spot on

Used lens as described, arrived well packaged with delivery updates. Delivery delayed by DPD due to snowfall, but they kept me updated and delivered as soon as was practical. Very pleased with my purchase and LC E and DPD service

Really appreciate Lauren's help with my order. Delighted, as ever, with my purchase from LCE. You are a 5* company.

As expected, from LCE, all arrived in perfect condition and well wrapped. Thank you.

Excellent knowledge in store. I was just starting to consider a new lens as I have limited experience and the gentleman in store was friendly and helpful and i came away sure on what I wanted and purchased on line later.

The shop was brilliant. The staff were friendly, extremely helpful and gave me excellent advice. They sold me my first camera Cannon EOS 1300D. I’m very pleased with it indeed. I will be back

I used the LCE online "We buy cameras" form to request a price and quickly received a fair quote for my kit. The online team confirmed that Colchester LCE would honour the quote, so I went into the branch to complete the transaction. Alex was friendly and knowledgeable and honoured the online quote, so I will definitely be returning to LCE Colchester. Thank you Alex!

A great range of products, competitively priced and speedily delivered.
It took less than a day between ordering my lens online and putting it on my camera.

Accurate product description, easy to navigate web site, speedy and efficient delivery

Outstanding
Fast and efficient comms
First class buying experience
Superb in shop advice to help with selection and sourcing of the perfect Nikon camera for my son (this from the Lincoln store - who helped locate the camera at the Colchester shop)
Camera arrived expertly packaged, fully inspected and sealed the very next day.
Secure PIN protected delivery a nice touch too.
Faultless.

Highly recommended- buy with confidence

Great communication regarding delivery, was delivered quickly, packed well and arrived on time.