London Camera Exchange - Colchester Reviews 

429
TrustScore 5 out of 5

4.9

12 Eld Lane, CO1 1LS Colchester, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great shop staff helpful ,knowledgeable & patient 🙂 and they have a good selection of cameras to look at and try (rare these days !) spent way too much but glad I could see what I was getting rather... See more

Rated 5 out of 5 stars

As the review title… LCE never fail to impress! Always top notch service throughout, super quick delivery, with items very well packaged and at very competitive prices. This is not a one off exp... See more

Rated 5 out of 5 stars

Amazing store! I exchanged two of my Canon FD lenses for a discount on a Canon EF 50mm f/1.8, and the whole process was really straightforward. James replied to my email, we arranged a date for the ex... See more

Rated 5 out of 5 stars

James was very helpful and knowledgeable and took time, on a busy Saturday, to understand my daughter’s needs when buying her first camera and we didn’t have a clue. And no pressure which was a relief... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Part of an employee owned business, London Camera Exchange Colchester is a photographic specialist retailer located in the town center. We provide a comprehensive range of both new and used equipment in-store, and online for home delivery. Part exchange is always welcome if you are looking to upgrade your gear! Other in-store service that we provide include repairs, sensor cleaning and video transfer. Our small friendly, professional and knowledgeable team – Lauren, Dave and Guy are on hand to provide you with the best possible service.


Contact info

  • 12 Eld Lane, CO1 1LS, Colchester, Essex, United Kingdom

  • 01206573444

4.9

Excellent

TrustScore 5 out of 5

429 reviews

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4.9

All reviews

(429)

2,718 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service!

Came to the store with a specific camera in mind. Store assistants were very helpful allowing us to explore the camera freely and answering any questions we had. They couldn't do enough to help! Excellent customer service, many thanks.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful manager, superb knowledge

Very helpful manager, explained the options I had superbly and very knowledgeable. Very polite and helpful. I’d highly recommend going into the shop rather than buying on line. Thanks LCE.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought a drone from London…

I recently bought a drone from London Camera Exchange in Colchester, and the service was outstanding. Lauren in particular made the whole experience effortless — knowledgeable, straightforward, and genuinely helpful from start to finish. Everything was clearly explained and handled with real professionalism.
Highly recommended.

March 3, 2026
Rated 5 out of 5 stars

Impressed by the care and the dedication I received from LCE Colchester

LCE Colchester made all their efforts to accommodate my request: that the camera arrives that only day when I could be at home - they specify that the delivery address should coincide with the address on the card.
They communicated with me very promptly and, moreover, they found the solution to fit my needs.
I am very impressed, so I felt that I have to thank them and to let everybody know about their dedication and care for their customers.
Also the product is top class. I've been looking for this camera for quite a while, but, being an used electronic, I wanted to have some warranty/piece of mind and I also wanted it in an excellent condition - conditions fulfilled by LCE.

February 18, 2026
Rated 5 out of 5 stars

Prompt service

Prompt service. Item well packaged, and invoice presented in a professional manner. Very happy with experience, and will recommend to others.

February 6, 2026
Rated 5 out of 5 stars

Mersea Island Photographic Society

Colchester branch of LCE attended Mersea Island Photographic Society and spent an evening with us demonstrating still life / product and portrait photography. This was a practical session performed without the use of a studio.
The staff from LCE - Lauren the Manager, Alex Assistant Manager and James Sales Assistant were excellent.
They were all enthusiastic about their craft, very knowledgeable and willing to pass on their skills. A complement to themselves and LCE at Colchester.
We have already booked them for another visit.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

The LCE team gave a marvellous…

The LCE team gave a marvellous presentation to members of the Mersea island photograpic society. We appreciated insights into learning more about using lighting for both still life and portraits. Great presentation and enthusiasm by the staff.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Lauren, Alex, James assisted by model Sam paid a visit to our club last night to provide an insight into staged setups, lighting and flash photography.
The night was an outstanding success as the team delivered a superb talk and practical demonstration. Their knowledge and passion for what they do is a credit to the them and they are a credit to the company
We look forward to another night with them in the future
Thank you all

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great staff and competitive pricing

Great service and competitive pricing. The best bit about LCE Colchester is the staff, they are knowledgeable, helpful and enthusiastic. You can visit for advice without any pressure to buy and they are all enthusiastic photographers.

February 26, 2026
Unprompted review
Rated 4 out of 5 stars

Good quick service

Good quick service. The camera is in good condition overall and I'm pretty happy with it. The only reason I haven't given five stars is that there is a slight dent in the front of the lens which means I can't fit a filter (the thread is distorted). This is a bit disappointing and I feel it should have been mentioned in the description. No problem with the optics, which are excellent.

February 20, 2026

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