Great shop staff helpful ,knowledgeable & patient 🙂 and they have a good selection of cameras to look at and try (rare these days !) spent way too much but glad I could see what I was getting rather... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As the review title… LCE never fail to impress! Always top notch service throughout, super quick delivery, with items very well packaged and at very competitive prices. This is not a one off exp... See more
Amazing store! I exchanged two of my Canon FD lenses for a discount on a Canon EF 50mm f/1.8, and the whole process was really straightforward. James replied to my email, we arranged a date for the ex... See more
James was very helpful and knowledgeable and took time, on a busy Saturday, to understand my daughter’s needs when buying her first camera and we didn’t have a clue. And no pressure which was a relief... See more
Company details
Written by the company
Part of an employee owned business, London Camera Exchange Colchester is a photographic specialist retailer located in the town center. We provide a comprehensive range of both new and used equipment in-store, and online for home delivery. Part exchange is always welcome if you are looking to upgrade your gear! Other in-store service that we provide include repairs, sensor cleaning and video transfer. Our small friendly, professional and knowledgeable team – Lauren, Dave and Guy are on hand to provide you with the best possible service.
Contact info
12 Eld Lane, CO1 1LS, Colchester, Essex, United Kingdom
- 01206573444
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service is always friendly and…
The service is always friendly and efficient. It was tracked all the way, and was delivered on time. What more could you ask for.
Amazing customer service
Amazing customer service! I called them about a feature for my daughter's birthday camera and they immediately answered all of my questions.
I felt very well respected as a customer
As I would expect from LCE
As I would expect from LCE , excellent service and delivery . Order arrived well packaged and in good condition
Good service
Exceeded expectations.
The telescope which I wanted was not available at the Oxford showroom, but staff promptly ensured that Colchester, which had one, could be contacted. Colchester in turn were very efficient with the processing and delivery. Top marks to Lauren. I have docked a star only because Oxford do not seem to cater primarily to birders; the choice here is somewhat limited, but overall an excellent service and a reasonably straightforward and fair exchange process.
Prompt service
Prompt service, decent price. Slightly disconcerting that I had several messages from them saying my order had been passed to another store, Oxford then Winchester then Colchester making me think - is this a scam?
I bought a Canon EF 40mm f2.8…
I bought a Canon EF 40mm f2.8 lens for £109. The lens arrived speedily & in excellent condition. LCE always offer competitive prices, a 2 week return window, & a 6 month warranty, so I know that if I am dissatisfied with anything (for any reason), I can always return it for a refund within that returns window. What's NOT to like?
Excellent service from London Camera Exchange
Excellent service from London Camera Exchange. The camera was dispatched super-quick and arrived the day after I'd ordered it. Everything well packaged and plenty of emails to keep me updated. Also very competitive prices. A very satisfied customer!
Fabulous service
Fabulous service, quality, price and product from these guys. Recently purchased a Nikon Z50, very fast delivery, very good price and would definitely recommend to anyone thinking of purchasing from here 👍
Actual ordering of equipment fast and…
Actual ordering of equipment fast and efficient as always however seems to have some delays with actual delivery and not getting much info as to what is happening, appreciate this is probably more to do with delivery company and Easter break than LCE.

Reply from London Camera Exchange - Colchester
Very good contact with the store
Very good contact with the store. The product is as described. The staff are professionals and enthusiasts.
Expert knowledge, extremely helpful
Lauren was extremely helpful when choosing the right camera for our needs. We tried two different models and are delighted with our choice. The part exchange deal on our old camera was exceptional leaving us with little extra to pay.
Exceptional service and the used…
Exceptional service and the used product was better than advertised. Very happy.
Exceptional service with a smile
I have always used LCE Colchester - and today was no exception to the service I thought I’d get while I was there
Received all information I needed to confidently buy a new camera -
The staff are brilliant 🤩
Will never go anywhere else - even though I don’t even live in Colchester now
LCE were and have always been very…
LCE were and have always been very competitive on price, accurate description and very fast on delivery. Great customer service and in my opinion set the standards.
I have used them many times and would highly recommend them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







