I am not good at giving reviews but will say after ringing to see if it was possible to get a charger for the battery of my particular camera, the chap who received my call was very polite, patient a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have previously bought from overseas as the camera I wanted was rare. LCE had one a quarter cheaper, in perfect condition and with a good shutter count. Delivered next day. Perfect throughout.
As always, a super helpful and reliable service. I’ve been using this chain for years, and every single visit is a complete success. Pure professionalism. My favorite store in the chain is Derby—it’s... See more
I recently ordered a used Canon lens from London Camera Exchange, and I couldn't be happier with the experience. Here is why they get a full 5 stars: Instant Processing: My order was ha... See more
Company details
Written by the company
London Camera Exchange opened in Exeter in 1969. We stock a wide range of both new and used photographic, video, and optical equipment .Some of the instore services we offer are passport and ID services, camera sensor cleaning, image recovery and firmware updates. We can also arrange your equipment to be repaired .If you wish to sell your equipment to us, we can quote on that too. Our knowledgeable, friendly team can advise and assist you with your purchase or on the use of your equipment with having many years of experience between us.
Contact info
174 Fore Street, EX4 3AX, Exeter, Devon, United Kingdom
- 01392279024
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect first time purchase !
Excellent communication via email and phone, superb packing and the item was actually better than described on the website. Very happy with this lens purchase.
I am not good at giving reviews but…
I am not good at giving reviews but will say after ringing to see if it was possible to get a charger for the battery of my particular camera, the chap who received my call was very polite, patient and helpful. They were able to supply one for me, which I received by mail just over a week later. All good and can use my camera again.
I am not that good on internet and sum…
I am not that good on internet and sum aspects of the web page can be confusing
I have previously bought from overseas…
I have previously bought from overseas as the camera I wanted was rare. LCE had one a quarter cheaper, in perfect condition and with a good shutter count. Delivered next day. Perfect throughout.
They will help you no matter what your problem is.
They were very helpful, couldn’t do enough to help us.
Pre order delivered fast
The company delivered the camera I had preordered in advance of the predicted date. All dealings with them were efficient.
Received item earlier than expected
Received item earlier than expected. Well packaged. Obviously would buy from LCE again
Very easy to deal with
Very easy to deal with. I used them on many occasions, always helpful and professional.
Always great service from them
Very helpful and fast delivery
Very helpful and fast delivery. Always reliable and knowledgeable.
Great lens - Great service
Lens as described and quick delivery. Carefully packed with plenty of bubble wrap as original box not available. Fast focusing and very sharp images even at full aperture.
Ordered a new lens from LCE
Ordered a new lens from LCE, communication via Email was excellent. Item was delivered when promised via DPD.
Lens well packaged.
Excellent response to my problem
I bought a vintage camera which was in excellent cosmetic condition, but it turned out to have an unexpected and non-obvious fault. LCE refunded me very promptly and without question. Full marks for their exemplary response, which means I'd be happy to deal with them again.
An incredibly positive experience
As always, a super helpful and reliable service. I’ve been using this chain for years, and every single visit is a complete success. Pure professionalism. My favorite store in the chain is Derby—it’s local, and the staff is fantastic, always focused on helping and advising customers. Thank you so much for all our transactions so far.
Good service again
I had a problem with a defective new lens. LCE online handled it promptly, effectively and with excellent communucation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







