London Camera Exchange - Exeter Reviews 

414
TrustScore 5 out of 5

4.9

174 Fore Street, EX4 3AX Exeter, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

As always, a super helpful and reliable service. I’ve been using this chain for years, and every single visit is a complete success. Pure professionalism. My favorite store in the chain is Derby—it’s... See more

Rated 5 out of 5 stars

​I recently ordered a used Canon lens from London Camera Exchange, and I couldn't be happier with the experience. ​Here is why they get a full 5 stars: ​Instant Processing: My order was ha... See more

Rated 5 out of 5 stars

I bought second hand, online (I dealt with the Exeter branch). Excellent and prompt service and support was received. The equipment I purchased arrived very well packed in good time. Condition of the... See more

Rated 5 out of 5 stars

I have been looking for a good used Olympus 40-150 PRO for a while now - just really for a bit longer reach when travelling. LCE!! "All Round Great Service". Product Description [Actually Better Than... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

London Camera Exchange opened in Exeter in 1969. We stock a wide range of both new and used photographic, video, and optical equipment .Some of the instore services we offer are passport and ID services, camera sensor cleaning, image recovery and firmware updates. We can also arrange your equipment to be repaired .If you wish to sell your equipment to us, we can quote on that too. Our knowledgeable, friendly team can advise and assist you with your purchase or on the use of your equipment with having many years of experience between us.


Contact info

  • 174 Fore Street, EX4 3AX, Exeter, Devon, United Kingdom

  • 01392279024

4.9

Excellent

TrustScore 5 out of 5

414 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(414)

2,680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Matt and his colleagues were excellent; friendly, helpful, and knowledgeable. Excellent after sales service too. A very positive experience and I would certainly buy again from this shop.

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Great until there is a problem!

Fast response arrived on time. But you never know what a retailer is like until you have a problem!

I stand by my review. I have a warranty with it and if I have a reason to send it back for repair or replace/refund, I will then find out what your customer care is like and only then will give more/less stars. Early days to give you a better mark. I have said you gave a fast response and the cam arrived on time. I believe this is fair comment and is only stating facts. Thankyou.

August 12, 2024
London Camera Exchange - Exeter logo

Reply from London Camera Exchange - Exeter

Hi Darren,

Was there a reason for the 1 star review? I noticed that you received your order within 24 hours of payment, could you please elaborate why you have given our service the lowest rating possible?

Best regards
LCE Team

Rated 5 out of 5 stars

Fast and Easy ordering process

I recently bought a used camera from this company, the process was simple and easy. I ordered it on a Sunday and the next working day received the link to buy. Confirmation and shipping details were sent same day and I received the camera the next day. The condition was as advertised- as new - and packed securely. Great service!

August 5, 2024
Rated 5 out of 5 stars

Good Price and Prompt Service.

I bought a used lens from LCE, at a good price and in the condition described in the advert. The lens was despatched just a couple of hours after purchase and was in my hands 24 hours later. The lens was securely packed and arrived safe and sound. Will certainly be using LCE again.

August 5, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. I purchased a second-hand item from the Exeter store. The item arrived on the day I requested it and was well-packaged.

July 24, 2024
Rated 5 out of 5 stars

Matt was so helpful!

Matt in the Exeter shop was so incredibly helpful. He went out of his way to have the cameras I wanted to see in stock. I know nothing about cameras and he explained all the features to me in a way I could understand. He also explained all the different lenses. I was unable to get this information online and it was great to be able to speak to someone in person. I will definitely be purchasing all future camera gear from LCE. Thanks Matt!

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

GREAT TEAM

Easy order process. Slight issue that was resolved very quickly and professionally. Arrived well packaged and on time with regular updates.

July 18, 2024
Rated 5 out of 5 stars

Excellent service and item

Excellent service and item (Order ID: LCE345324)

Flash gun ordered Friday morning and arrived Saturday afternoon. Not bad for Exeter to Glasgow!!

It is in pristine condition without any marks or signs of wear and tear

Will be using LCE again

July 19, 2024

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