I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... See more
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Used equipment ordered was dispatched same day and arrived the next day. Condition was excellent as described. Completely happy thank you.
Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgea... See more
I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Thoroughly recommend
Great comms, quick delivery, safely packed and in excellent condition.
Excellent Service
The system of asking for a unique link to buy an item may seem long winded and perhaps awkward. However I placed my order just before midnight and had my link sent and purchased my item just after midnight, which shows the dedication of the team at LCE Gloucester.
The item was better than I imagined and well packed and delivered on time.
I normally use my local store in Taunton and previously the Guildford store. I have always found a group of dedicated enthusiasts willing to share and pass on knowledge and advice.
And I have no reservations of using LCE again in the near future.
Class customer service and support
Simon and his colleagues were extremely helpful today as alongside showing me the right lens to buy for my camera, they also ran me through the specific elements and settings within my camera which I was completely unaware of. They go over and above what is necessary and you will not find this elsewhere. I would definitely recommend them because today they were a life saver as I am not the most knowledgable with cameras! am definitely going to use them again.
good price fast delivery :)
Speedy delivery!
Worth checking their prices
Best price for my lens - cheaper than Amazon, even, and arrived just as fast, post-free if I recall. Pleased to be able to support a proper shop at no extra cost!
Please do not get your courier to…
Please do not get your courier to deliver ALL items without being able to arrange a drop off at neighbours or arrange where to leave it.
My items were approx 20cm long and approx £20 value yet they would not post it through my door.

Reply from London Camera Exchange - Gloucester
Faultless purchase from first click
Faultless purchase from first click, great service and communication. camera lens agreed with description on line.
restoring photo
Took my mum's old family picture in a while back - was really damaged - creases, tears etc. Thought maybe it could be copied and cropped to just the good bits. Simon worked magic on it and somehow filled in sections which were missing, erased marks and made it just like new. And he seemed to really care about getting it as good as it could be - he showed real pride in his work. What a gem he is. And when my mum saw it - well it made an old lady very happy. This should be a key offer - I bet people don;t know you can do this.
Great Service
Just wanted to feedback on the excellent I received today when collecting my new camera.
Looking forward to using it this weekend!
Highly recommended. Very helpful and knowledgeable staff.
Good value for money
Good value for money. Extremely efficient service. Had the camera the next day delivered on time
Used but like new!
Super quick turn around on a used lens, was described as 'very good' but the condition was excellent and it was a good price too. Will not hesitate to use LCE again.
Very good at every thing
Very good at every thing. The staff all of them are also very good like their knowledge.
Absolutely excellent
Absolutely excellent!
The staff at Gloucester took so much time and care in helping me. Very much appreciated and would recommend to anyone, especially someone with minimal photography knowledge like myself! Thanks again.
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