London Camera Exchange - Gloucester Reviews 254

TrustScore 5 out of 5

4.9

12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff inside of the store were amazing. Helped me choose out whether to upgrade my lens or my camera body and explained why I should explain my lens first. They kept the product to the side for me... See more

Rated 5 out of 5 stars

Very pleased with my Panasonic FZ150 (From LCE Gloucester). Well priced, boxed (which was a nice surprise, considering age) and in virtually new condition (from 2012!). LCE are my newest regular... See more

Rated 5 out of 5 stars

Absolutely fantastic help and advice. Genuine, non pushy and listened to my needs and matched up a brilliant starter kit. Derek was especially helpful and I would recommend these guys to anyone. Will... See more

Rated 5 out of 5 stars

Superb customer service, the staff are knowledgable and will always take the time to talk through anything at all. Absolutely deserve 5*


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom

  • 01452304513

4.9

Excellent

TrustScore 5 out of 5

254 reviews

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Replied to 95% of negative reviews

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, very knowledgeable and genuinely helpful. Quick to respond, took the time to make sure we were looked after and got exactly what we needed. Would definitely recommend and use again.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with my Panasonic FZ150…

Very pleased with my Panasonic FZ150 (From LCE Gloucester). Well priced, boxed (which was a nice surprise, considering age) and in virtually new condition (from 2012!).
LCE are my newest regular source of equipment (2nd hand) as I find the mix of equipment available at any one time very good.
Also, speaking from experience over more than 10 purchases now (from various LCE outlets, Portsmouth, Lincoln, Norfolk etc.), all have been consistently well priced vs condition & age.
Regular notifications & fast reliable delivery (at least from my perspective) have placed LCE ahead of MPB now, I find they are getting more and more expensive for gear that is really not worth their prices. Especially for older kit, like the FZ150.
I enjoy browsing the site too, such variety & easy filtering of items to narrow down interesting gear.
Thank you LCE... though I need to save up again now! :-)

April 16, 2026
Rated 5 out of 5 stars

Excellent service all round

Excellent service from multiple branches. Excellent communication, fast delivery, great products. Can't fault. I have had communications with Mike, Derek and Gareth and all have been very helpful and professional. Thank you.

April 16, 2026
Rated 5 out of 5 stars

Absolutely fantastic help and advice

Absolutely fantastic help and advice. Genuine, non pushy and listened to my needs and matched up a brilliant starter kit. Derek was especially helpful and I would recommend these guys to anyone. Will be back in the future.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I have given 5 stars because London…

I have given 5 stars because London camera exchange always give good service. But unfortunately dpd did not
They did not deliver my lens even though I was was at home. I have a ring doorbell which showed no sign of them.
Lce sent the lens to the Exeter store for me to pick up. That involved 40mile round trip for me! + parking fees aswell
But it was no fault of lce staff. Exeter Lce are always helpful and efficient.

April 9, 2026
Rated 5 out of 5 stars

Purchase of prepared Nikon FX 70-200mm f2.8 lens

I recently purchased a preowned Nikon FX 70-200 f2.8E FL ED lens from LCE in Gloucester to replace an older version that had developed a fault with autofocus. The replacement lens was shipped down from the LCE Newcastle branch overnight and when tested out on my D810 was in excellent condition and sold to me at a very fair price. I did also consider the possibility of upgrading to a used Z8 & Z 70-200 f2.8 lens and the service and guidance provided by store manager, Derek, plus Chris was great. I’m sticking with my trusted D810 and F lens collection for now but I’m sure I’ll be popping back to see the LCE Gloucester team in the future to reconsider my upgrade options. Thank you!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great knowledge and advice from Chris

Great knowledge and advice from Chris! I’ve seen many camera stores, but he nailed the advice me helped me buy the right lens and equipment. It was not in stock, but arrived at my home next day. Highly recommended!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Just great service wether online or in person

I've used LCE a lot visiting the physical store in Leamingtonalways found the staff massively knowledgeable and to the point which I appreciate.

I therefore took the plunge ordering a Sony FE 200-600 G OSS lens from Gloucester via the Web. I was nervous for the shipping given its a dream bit of kit for me and obviously a fair investment. The team from LCE were brilliantly communicative and the item arrived perfectly safely packed with no issues. Just great service allround.

February 18, 2026
Rated 5 out of 5 stars

Great Service

The Nikon camera that I ordered on Friday arrived on Saturday morning. Great service from the Gloucester branch. The product itself was a great price and is immaculate, exceeding expectations. Will definitely use LCE again.

February 28, 2026
Unprompted review

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