London Camera Exchange - Gloucester Reviews 272

Package arrived damaged and contents weren't as anticipated which was due to a poor image on the website

Great information from all the staff, sorted out the correct lens for my camera and took the time to explain why it was the right one.

They do not let their carrier leave anything with your neighbour, or collect elsewhere. You have to be at home, end of. So, if you work... forget ordering from them, uless want to waste your paid holidays on getting the delivery. Try to be helpful and refunded me O.K. but I'd give them a wide berth... Sorry guys!

P.S. I had a courtesy phone call from them saying they are working on it... Good luck.

I visited your shop in Oxford and got some very helpful advice on buying a DSLR. Nothing suitable was in stock, so I checked your website, and found what I wanted in Gloucester. A conversation with Simon there, and I bought a Nikon D750 and a lens, delivered next day. I will definitely be back to shop again or just to ask for advice.

Kept informed throughout and delivered on time.

Fantastic place with professional, friendly, totally helpful staff.

Fantastic customer service and very competitive pricing from Derick. Thank you for the excellent experience, highly recommended!

Excellent service by Derek and Chris. Straightforward, honest advice and the camera posted out to me the same day. What else do you need?

Very happy with the Sony A7RIII and two SD cards and I’ll definitely approach this store again with confidence if there’s something I want to buy.

Th camera strap was delivered in very good time.

Truly great service and advice from the guys in Gloucester.
Thanks very much, the lens is excellent and UV filter turned up next day.

Great service. Quick delivery.

Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgeable and friendly, I felt right at ease from the minute I walked in, even without having much knowledge myself. Will definitely stop by when looking for an upgrade next!

The website was very easy to use and I found what I was looking for very quickly.

The price was competitive and with a guarantee, I could buy with confidence. Chris from Gloucester was very quick and helpful in answering my email questions which was very helpful and also very much appreciated. Finally, it was dispatched very quickly and came extremely well packaged.

Great company. Ordered a camera which was delivered promptly. Will defo order again in the future.

I have bought several new and used cameras and lenses from various LCE stores and have always received helpful and friendly customer service, the Gloucester store being no different.
Also their new larger store is excellent and well worth a visit in the city centre.

I recently bought a camera from London Camera Exchange. The delivery was safe and arrived on time, with very secure packaging. The whole process was smooth, and they seem like a trusted and reliable dealer. I’m very happy with my purchase and would recommend them.

Superb customer service, the staff are knowledgable and will always take the time to talk through anything at all.
Absolutely deserve 5*

The staff inside of the store were amazing. Helped me choose out whether to upgrade my lens or my camera body and explained why I should explain my lens first. They kept the product to the side for me so I could think overnight before making my purchase. Will be visiting again for upgrades in the future.