The staff inside of the store were amazing. Helped me choose out whether to upgrade my lens or my camera body and explained why I should explain my lens first. They kept the product to the side for me... See more
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Very pleased with my Panasonic FZ150 (From LCE Gloucester). Well priced, boxed (which was a nice surprise, considering age) and in virtually new condition (from 2012!). LCE are my newest regular... See more
Absolutely fantastic help and advice. Genuine, non pushy and listened to my needs and matched up a brilliant starter kit. Derek was especially helpful and I would recommend these guys to anyone. Will... See more
Superb customer service, the staff are knowledgable and will always take the time to talk through anything at all. Absolutely deserve 5*
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
Replied to 95% of negative reviews
Typically replies within 2 weeks
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Superb customer service
Superb customer service, the staff are knowledgable and will always take the time to talk through anything at all.
Absolutely deserve 5*
The staff inside of the store were helpful, warm and friendly.
The staff inside of the store were amazing. Helped me choose out whether to upgrade my lens or my camera body and explained why I should explain my lens first. They kept the product to the side for me so I could think overnight before making my purchase. Will be visiting again for upgrades in the future.
Brilliant service
Brilliant service, very knowledgeable and genuinely helpful. Quick to respond, took the time to make sure we were looked after and got exactly what we needed. Would definitely recommend and use again.
Very pleased with my Panasonic FZ150…
Very pleased with my Panasonic FZ150 (From LCE Gloucester). Well priced, boxed (which was a nice surprise, considering age) and in virtually new condition (from 2012!).
LCE are my newest regular source of equipment (2nd hand) as I find the mix of equipment available at any one time very good.
Also, speaking from experience over more than 10 purchases now (from various LCE outlets, Portsmouth, Lincoln, Norfolk etc.), all have been consistently well priced vs condition & age.
Regular notifications & fast reliable delivery (at least from my perspective) have placed LCE ahead of MPB now, I find they are getting more and more expensive for gear that is really not worth their prices. Especially for older kit, like the FZ150.
I enjoy browsing the site too, such variety & easy filtering of items to narrow down interesting gear.
Thank you LCE... though I need to save up again now! :-)
Excellent service all round
Excellent service from multiple branches. Excellent communication, fast delivery, great products. Can't fault. I have had communications with Mike, Derek and Gareth and all have been very helpful and professional. Thank you.
Absolutely fantastic help and advice
Absolutely fantastic help and advice. Genuine, non pushy and listened to my needs and matched up a brilliant starter kit. Derek was especially helpful and I would recommend these guys to anyone. Will be back in the future.
I have given 5 stars because London…
I have given 5 stars because London camera exchange always give good service. But unfortunately dpd did not
They did not deliver my lens even though I was was at home. I have a ring doorbell which showed no sign of them.
Lce sent the lens to the Exeter store for me to pick up. That involved 40mile round trip for me! + parking fees aswell
But it was no fault of lce staff. Exeter Lce are always helpful and efficient.
Ordered a photo album for Instax…
Ordered a photo album for Instax pictures, arrived quickly. Love it!
I use LCE a great deal and multiple…
I use LCE a great deal and multiple branches via website they always give me a great service.
Purchase of prepared Nikon FX 70-200mm f2.8 lens
I recently purchased a preowned Nikon FX 70-200 f2.8E FL ED lens from LCE in Gloucester to replace an older version that had developed a fault with autofocus. The replacement lens was shipped down from the LCE Newcastle branch overnight and when tested out on my D810 was in excellent condition and sold to me at a very fair price. I did also consider the possibility of upgrading to a used Z8 & Z 70-200 f2.8 lens and the service and guidance provided by store manager, Derek, plus Chris was great. I’m sticking with my trusted D810 and F lens collection for now but I’m sure I’ll be popping back to see the LCE Gloucester team in the future to reconsider my upgrade options. Thank you!
London Camera Exchange has for many…
London Camera Exchange has for many years given me great service and value from all of its stores, this keeps me going back time after time for my photographic equipment needs.
Everything went smoothly from start to…
Everything went smoothly from start to finish. Staff were polite and my order came the next day! Well done ✅
I ordered my camera on Friday at 12 in…
I ordered my camera on Friday at 12 in was with me Saturday at 1 great service
Impressive delivery turnaround
Very impressed with your delivery turnaround. Arrived safely and very pleased with Peak Design product.
Great knowledge and advice from Chris
Great knowledge and advice from Chris! I’ve seen many camera stores, but he nailed the advice me helped me buy the right lens and equipment. It was not in stock, but arrived at my home next day. Highly recommended!
Just great service wether online or in person
I've used LCE a lot visiting the physical store in Leamingtonalways found the staff massively knowledgeable and to the point which I appreciate.
I therefore took the plunge ordering a Sony FE 200-600 G OSS lens from Gloucester via the Web. I was nervous for the shipping given its a dream bit of kit for me and obviously a fair investment. The team from LCE were brilliantly communicative and the item arrived perfectly safely packed with no issues. Just great service allround.
Great Service
The Nikon camera that I ordered on Friday arrived on Saturday morning. Great service from the Gloucester branch. The product itself was a great price and is immaculate, exceeding expectations. Will definitely use LCE again.
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