London Camera Exchange - Gloucester Reviews 

279
TrustScore 5 out of 5

4.8

12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB


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Rated 5 out of 5 stars

I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and... See more

Rated 5 out of 5 stars

Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgea... See more

Rated 5 out of 5 stars

I visited your shop in Oxford and got some very helpful advice on buying a DSLR. Nothing suitable was in stock, so I checked your website, and found what I wanted in Gloucester. A conversation with Si... See more

Rated 5 out of 5 stars

Excellent service by Derek and Chris. Straightforward, honest advice and the camera posted out to me the same day. What else do you need? Very happy with the Sony A7RIII and two SD cards and I’ll... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom

  • 01452304513

4.8

Excellent

TrustScore 5 out of 5

279 reviews

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4.8

All reviews

(279)

2,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Great knowledge and advice from Chris

Great knowledge and advice from Chris! I’ve seen many camera stores, but he nailed the advice me helped me buy the right lens and equipment. It was not in stock, but arrived at my home next day. Highly recommended!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Just great service wether online or in person

I've used LCE a lot visiting the physical store in Leamingtonalways found the staff massively knowledgeable and to the point which I appreciate.

I therefore took the plunge ordering a Sony FE 200-600 G OSS lens from Gloucester via the Web. I was nervous for the shipping given its a dream bit of kit for me and obviously a fair investment. The team from LCE were brilliantly communicative and the item arrived perfectly safely packed with no issues. Just great service allround.

February 18, 2026
Rated 5 out of 5 stars

Great Service

The Nikon camera that I ordered on Friday arrived on Saturday morning. Great service from the Gloucester branch. The product itself was a great price and is immaculate, exceeding expectations. Will definitely use LCE again.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

My SLR was damaged by water, I'd bought it from Gloucester LCE a few years ago so headed back for advice. Great diagnosis, talked me through options and helped me get a replacement camera from the Exeter store that arrived next day. The guys are brilliant

February 17, 2026
Rated 5 out of 5 stars

Very happy with purchase and trade-in

I was looking for a 24 mm Nikon PC lens and found one in good nick and at a good price at LCE. I then realised I had some bits kicking around that I hadn't used for a while and had thought of selling on eBay, but instead I traded them in and ended up paying very little for the lens I wanted. Everything went smoothly, LCE handled all shipping back and forth and kept me updated all the way. The whole deal was done in a few days, and I'm delighted with the outcome.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with second hand lens trade

I was looking for a Nikon PC lens and found one at LCE at a reasonable price, which was further reduced by trading in some bits I was no longer using and had wanted to sell for a while. The entire transaction went smoothly and quickly, with all shipping handled by LCE, and I am very happy with my new lens :-)

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Never got delivered and product is now…

Never got delivered and product is now on its way back to lce after one attempt by dpd.

February 7, 2026
London Camera Exchange - Gloucester logo

Reply from London Camera Exchange - Gloucester

Dear Neil

Thank you for taking the time to leave us a review.

We are very sorry that your delivery did not go as planned. I understand that your local store has now been in touch and that the issue has been resolved.

Lithium batteries can only be transported by certain couriers.

We apologise that you did not receive the PIN code required to accept the goods.

We can assure you that this is a rare occurrence, and we are working closely with our courier partners to help prevent similar issues in the future.

Kind regards,

Your LCE Team

Rated 5 out of 5 stars

Purchased an Insta360 X5

Purchased an Insta360 X5.
I rang the Gloucester store beforehand— they were incredibly helpful and went through different cameras and then kindly put the item aside for me to collect.
When I went into the store, the team were fantastic. They took the time to go through the product with me and made the whole purchasing experience really enjoyable. Highly recommend this store and team.

December 21, 2025
Unprompted review

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