London Camera Exchange - Gloucester Reviews 

281
TrustScore 5 out of 5

4.8

12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... See more

Rated 5 out of 5 stars

Used equipment ordered was dispatched same day and arrived the next day. Condition was excellent as described. Completely happy thank you.

Rated 5 out of 5 stars

Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgea... See more

Rated 5 out of 5 stars

I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom

  • 01452304513

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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Replied to 95% of negative reviews

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4.8

All reviews

(281)

2,720 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

London Camera Exchange Excellent as always

I have bought and exchanged cameras with the LCE for many years at my local branch but this was the first time I had bought a camera from another branch which I bought unseen and had it posted. Communication with the Gloucester branch was excellent and the camera arrived as described, quickly. I am very happy. Thank you!

October 18, 2025
Rated 5 out of 5 stars

Lens purchases and delivery

I purchased a used lens which was delivered today. There were local difficulties with the carrier but throughout the process, the helpful and friendly staff battled to rectify the problems which were not of their making keeping me informed of developments as the situation unfolded.

The item itself was exactly as described and well packaged. The staff even delayed dispatch until I was able to receive it at home. Unable to fault the efforts of the Gloucester team. We’ll done

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

less from purchase to delivery

Seamless from purchase to delivery, I purchased a sigma lens as new which it was i ordered it at 1pm and was delivered the next day by 2pm, competitive cost,I would have no hesitation repeating a purchase in future.

September 16, 2025
Rated 5 out of 5 stars

The team in Winchester, superb

The team in Winchester branch are superb, I have more than many used items with them, and my new camera a few months back. They are attentive., knowledgeable and carry the extra mile to get stocking from other branches.

August 12, 2025
Rated 5 out of 5 stars

Excellent experience

Bought used Sony camera. It was delivered next day and is in immaculate condition. So am very happy with my dealings with LCE.

August 13, 2025

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