Very impressed with London Camera Exchange in Gloucester. Served by Derek (a self confessed camera geek) he was so incredibly knowledgable and patient as I am just starting out. He explained things... See more
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I was helped today by Izzy, Simon and Derek and they were all wonderful! I had some very specific requests from my manager of camera and equipment I needed to get and they did everything they could to... See more
The used camera had an intermittent fault and had to be returned, which was an easy process. The staff at the Gloucester branch could not have been more helpful and understanding in dealing with this... See more
I went in to the Gloucester Ice and was warmly asked what was I interested in. Their assistant sorted my two camera problems and clearly explained some of the features I'd missed! When I mentioned m... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Great service
Great service. Buy with camra equipment with confidence. Best of all friendly well trained staff with superb knowledge of products.
Great advice and fast delivery
Great advice and fast delivery. Just what I needed. Thankyou
Great help with the lens I was looking…
Great help with the lens I was looking for and he goods delivered on time
Excellent customer service support in…
Excellent customer service support in the face of delivery issues. Item accurately described and well packaged.
Lens purchases and delivery
I purchased a used lens which was delivered today. There were local difficulties with the carrier but throughout the process, the helpful and friendly staff battled to rectify the problems which were not of their making keeping me informed of developments as the situation unfolded.
The item itself was exactly as described and well packaged. The staff even delayed dispatch until I was able to receive it at home. Unable to fault the efforts of the Gloucester team. We’ll done
less from purchase to delivery
Seamless from purchase to delivery, I purchased a sigma lens as new which it was i ordered it at 1pm and was delivered the next day by 2pm, competitive cost,I would have no hesitation repeating a purchase in future.
Easy ordering and great products at…
Easy ordering and great products at good prices.
LCE continue to be a joy to deal with
LCE continue to be a joy to deal with. Thank you.
Great place to buy a 2nd hand camera
Bought a canon EOS 2nd hand camera . The camera was in excellent condition and a very reasonable price compared to similar sites. Easy transaction and next day delivery.
Great Price and fast delivery great gear
The team in Winchester, superb
The team in Winchester branch are superb, I have more than many used items with them, and my new camera a few months back. They are attentive., knowledgeable and carry the extra mile to get stocking from other branches.
Product available at competitive price
Product available at competitive price.
Quickly dispatched and securely packed.
Very happy with the transaction
Excellent experience
Bought used Sony camera. It was delivered next day and is in immaculate condition. So am very happy with my dealings with LCE.
Exemplary service using the most…
Exemplary service using the most reliable courier DPD. Received item within two days of ordering. Kemi the courier was dead on time and the item was exactly as advertised. Thank you LCE.
A no problem order.
My order for the new lens came about with no problems for the delivery.
Ordered online
Ordered online, easy. Great guy called from the location I’d ordered it from, just to make sure it was the best type for my camera.
Delivery was speedy as well.
Great stuff 😎
Superfast delivery of quality and well…
Superfast delivery of quality and well priced bag.
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