I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... See more
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Used equipment ordered was dispatched same day and arrived the next day. Condition was excellent as described. Completely happy thank you.
Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgea... See more
I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
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Replied to 95% of negative reviews
Typically replies within 1 week
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Exemplary service using the most…
Exemplary service using the most reliable courier DPD. Received item within two days of ordering. Kemi the courier was dead on time and the item was exactly as advertised. Thank you LCE.
A no problem order.
My order for the new lens came about with no problems for the delivery.
Ordered online
Ordered online, easy. Great guy called from the location I’d ordered it from, just to make sure it was the best type for my camera.
Delivery was speedy as well.
Great stuff 😎
Superfast delivery of quality and well…
Superfast delivery of quality and well priced bag.
Good experience.
A quick, easy and friendly purchase of a good value used camera. Product as per description.
Genuinely customer focused
Always a pleasure to purchase from LCE - keeping you in the loop every step of the way, genuinely concerned about customer satisfaction and stepping up when you have an issue. A happy customer for many years. Keep up the great work LCE.
Excellent experience
Dealing with Simon was an absolute joy, very knowledgeable and helpful.
Simple and painless buying experience
My item, which was an Insta360 X5 Essentials, was in stock. Ordered in the morning on a Friday and it was delivered Saturday afternoon.
Ordering was quick and easy!
Friendly knowledgeable advice and very…
Friendly knowledgeable advice and very helpful.
Great camera knowledge, exactly what you need!
Can’t thank Chris and Simon enough for their patience setting up a camera i purchased new in the LCE Bath shop. Whilst there I traded and purchased a lens that is perfect for purpose and suits my camera perfectly. Thanks guys. Graham.
Lens was I great condition as described…
Lens was I great condition as described and better value than eBay and a lot less hassle. 10/10 Thank you
Excellent customer service
Excellent customer service, quick delivery and will definitely be using them again
The delivery service was fantastic
The delivery service was fantastic, absolutely rapid! Highly recommend LCE!
I highly recommend
I highly recommend. Very fast shipping. Everything is beautifully described. I am very satisfied.
Fantastic service
Fantastic service. I placed the order and they called within 30 minutes to say an item was out of stock, they upgraded it and sent it out for delivery.
Very helpful
Very helpful, prompt service. Still keeping High St shops is great. Staff at Worcester, in particular, very helpful.
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