I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... See more
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Used equipment ordered was dispatched same day and arrived the next day. Condition was excellent as described. Completely happy thank you.
Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgea... See more
I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
4.8
Excellent
281 reviews
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This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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As described arrived on time
May 20, 2025
Good, thank you.
Reasonable price, good delivery time (except for a DPD hiccup). Very pleased with LCE, thank you.
May 19, 2025
Excellent service
Excellent service. I took my Hawke Binoculars in for repair on the Tuesday and had a phone call on the Thursday afternoon saying they were back from repair . Absolute first class service .
May 23, 2025
Unprompted review
Easy transaction
Easy transaction, great delivery and great lens. Would definitely use again.
April 19, 2025
No hassles and speedy delivery.
April 7, 2025
I have not received my order.
April 4, 2025
Reply from London Camera Exchange - Gloucester
Hi Ralph,
Unfortunately there appears to have been a delay at the Nottingham depot regarding your order. For more information please contact our Gloucester branch. They will be able to provide you with an update.
Best regards
The LCE Team
Excellent service Nigel and Chris in…
Excellent service Nigel and Chris in Gloucester shop thank you
March 25, 2025
Fujifilm x100f
Beautiful camera in near-mint condition. Delivered exactly to schedule.
March 22, 2025
Fantastic camera and great help via…
Fantastic camera and great help via email from Colchester store .
March 20, 2025
Bad attitude in store.
Very speedy delivery. However, the attitude of the sales person I encountered when returning the camera bag to the Gloucester store was appalling.
I was disappointed with the bag I had ordered. After having carefully studied the description and watched a video about the product, I thought it was what I wanted. It was however, too small for my kit. I related this to the sales person, who then tried to tell me I was wrong and that it was big enough for my needs. I insisted it wasn't, so then they quite forcefully tried to sell me another, more expensive bag. I was not happy with this but they continued. I asked if they had a different sort of bag and was sharply told they did not. I also asked for another item, which they didn't have and did not offer to get for me.
I was eventually given a refund but found the whole encounter to be unpleasant and draining. They have lost this customer.
March 14, 2025
Reply from London Camera Exchange - Gloucester
Hi MK,
I'm sorry that on this occasion we were unable to provide the service expected.
Thank you for your review,.
All the best
The LCE Team
Superb attention paid to my…
Superb attention paid to my requests.went to no end to help me with my purchase
March 22, 2025
Easy to order as was able to get advice…
Easy to order as was able to get advice by phone before on line ordering.
February 19, 2025
Delivered on time.
March 14, 2025
Easy transaction next day delivery
Easy transaction next day delivery, well updated with information on where and when to expect the delivery. Great price, and very well packaged.
March 14, 2025
Excellent service
Excellent service. Quick response to item enquiry and fast delivery. Rated as used item but hard to tell difference from new as all original packaging etc.
March 1, 2025
The lens was rapidly sent out
The lens was rapidly sent out, came within a couple of days. As usual from LCE everything was as described and no disappointing issues.
February 26, 2025
Great price and service.
Great service and communication. A very good price and speedy delivery.
February 26, 2025
Good service and great advice
As always - good service and great advice to ensure I got the deal I wanted with the minimum of fuss.
January 16, 2025
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