London Camera Exchange - Gloucester Reviews 

281
TrustScore 5 out of 5

4.8

12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... See more

Rated 5 out of 5 stars

Used equipment ordered was dispatched same day and arrived the next day. Condition was excellent as described. Completely happy thank you.

Rated 5 out of 5 stars

Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgea... See more

Rated 5 out of 5 stars

I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom

  • 01452304513

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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Replied to 95% of negative reviews

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4.8

All reviews

(281)

2,739 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was looking for an entry level DSLR…

I was looking for an entry level DSLR secondhand camera for my daughter which was available at your Gloucester branch. I spoke with Nigel who was very helpful, he facilitated the payment & arranged for the camera to be shipped the Reading Branch for click & collect the following day for me to collect. I got a call from Mark in Reading when the camera arrived.
The camera seemed a fair price & the service was excellent, so I would recommend LCE.

December 18, 2024
Rated 4 out of 5 stars

Positive experience

Positive experience. The camera was as described and works as intended, decent delivery speed and well packaged.

December 6, 2024
Rated 5 out of 5 stars

Quick, efficient and straightforward from start to finish

I went to order a camera strap directly from Peak Design. After ten days of radio silence on a delivery date, I was told it was actually out of stock and it may be months for it to be delivered. I cancelled that order and placed one for the same camera strap sold by London Camera Exchange. I had delivery tracking information very quickly after and the parcel was delivered the next day; quick, efficient and straightforward service from start to finish. Would definitely use them again for any future camera related purchases.

November 29, 2024
Rated 5 out of 5 stars

Positive experiences with London Camera Exchange

I have had two very positive experiences with LCE recently. The first involved purchasing a Canon mirrorless camera and the second a Leica camera. My first port of call for both was the Gloucester branch. They put my name on the waiting list for the Canon, and it duly came in some weeks later.
When I contacted them a month later about the Leica they advised I contacted the Bristol branch as there were none in stock in Gloucester. That went well too, and the Leica specialist who assisted with the purchase was very helpful.
So, I have had two very successful experiences with Gloucester LCE who even put me in touch with the Bristol branch for the Leica rather than persuading me to wait while it was transferred to them.
My thanks to both branches.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

good overall company

My buying experience was good, the products were reasonable prices and the delivery quick, BUT I didn't like the email you a link option. I found this slow for one particular item which unfortunately the link was that late I bought elsewhere..

November 4, 2024
Rated 5 out of 5 stars

Equipment exchange

I visited the Gloucester branch yesterday where I was greeted by Nigel &Chris to trade in my photographic equipment I found them both very helpful considering my camera and binocular requirements had a very good deal they were not pushy at all which I like I took my time was not rushed and came away 1 happy chap would not hesitate to recommend visiting if you have equipment you want to trade in 10/10

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

A1 for complete service.

They were very knowledgeable about the products they were selling and nothing was a problem even to set up a scope and tripod for me to try out.
(Chris) listened to any questions I asked and answered them all.
I ordered my new scope over the phone and once again (Chris) made the whole transaction very easy Thankyou.

October 29, 2024

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