Very impressed with London Camera Exchange in Gloucester. Served by Derek (a self confessed camera geek) he was so incredibly knowledgable and patient as I am just starting out. He explained things... See more
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See what reviewers are saying
I was helped today by Izzy, Simon and Derek and they were all wonderful! I had some very specific requests from my manager of camera and equipment I needed to get and they did everything they could to... See more
The used camera had an intermittent fault and had to be returned, which was an easy process. The staff at the Gloucester branch could not have been more helpful and understanding in dealing with this... See more
I went in to the Gloucester Ice and was warmly asked what was I interested in. Their assistant sorted my two camera problems and clearly explained some of the features I'd missed! When I mentioned m... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
4.9
Excellent
296 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Great Service
The Nikon camera that I ordered on Friday arrived on Saturday morning. Great service from the Gloucester branch. The product itself was a great price and is immaculate, exceeding expectations. Will definitely use LCE again.
February 28, 2026
Unprompted review
Excellent in every way
My SLR was damaged by water, I'd bought it from Gloucester LCE a few years ago so headed back for advice. Great diagnosis, talked me through options and helped me get a replacement camera from the Exeter store that arrived next day. The guys are brilliant
February 17, 2026
Very happy with purchase and trade-in
I was looking for a 24 mm Nikon PC lens and found one in good nick and at a good price at LCE. I then realised I had some bits kicking around that I hadn't used for a while and had thought of selling on eBay, but instead I traded them in and ended up paying very little for the lens I wanted. Everything went smoothly, LCE handled all shipping back and forth and kept me updated all the way. The whole deal was done in a few days, and I'm delighted with the outcome.
February 11, 2026
Unprompted review
Very happy with second hand lens trade
I was looking for a Nikon PC lens and found one at LCE at a reasonable price, which was further reduced by trading in some bits I was no longer using and had wanted to sell for a while. The entire transaction went smoothly and quickly, with all shipping handled by LCE, and I am very happy with my new lens :-)
February 12, 2026
Unprompted review
Never got delivered and product is now…
Never got delivered and product is now on its way back to lce after one attempt by dpd.
February 7, 2026
Reply from London Camera Exchange - Gloucester
Dear Neil
Thank you for taking the time to leave us a review.
We are very sorry that your delivery did not go as planned. I understand that your local store has now been in touch and that the issue has been resolved.
Lithium batteries can only be transported by certain couriers.
We apologise that you did not receive the PIN code required to accept the goods.
We can assure you that this is a rare occurrence, and we are working closely with our courier partners to help prevent similar issues in the future.
Kind regards,
Your LCE Team
A nice friendly service
A nice friendly service. A great lens at a good price. Thanks.
January 30, 2026
Good price and lightning fast delivery
January 21, 2026
On-line ordering simple to follow
January 16, 2026
Good price, fast delivery
Good price. Fast delivery. What I ordered is what arrived.
January 15, 2026
Peak Design capture
Bought a Peak Design camera clip. Better value than going directly to PD. Great delivery by DPD. Good experience 👍
January 12, 2026
Fast and easy.
December 24, 2025
Purchased an Insta360 X5
Purchased an Insta360 X5.
I rang the Gloucester store beforehand— they were incredibly helpful and went through different cameras and then kindly put the item aside for me to collect.
When I went into the store, the team were fantastic. They took the time to go through the product with me and made the whole purchasing experience really enjoyable. Highly recommend this store and team.
December 21, 2025
Unprompted review
Bought a pre-loved Sony a7111 today
Bought a pre-loved Sony a7111 today, staff was very knowledgeable and helpful, definitely recommend if your in the market looking for a camera new or pre-used. Excellent service
December 20, 2025
Unprompted review
Outstanding
Outstanding service from the Nigel and co in the Gloucester branch. Extremely helpful with advice and shipping concerns. Also the helpline was also helpful when I had a strange payment concern. I would not hesitate to use this company again or recommend to others. 5 star, without hesitation.
December 6, 2025
Fast and easy process!
December 5, 2025
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