I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and... See more
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See what reviewers are saying
Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgea... See more
I visited your shop in Oxford and got some very helpful advice on buying a DSLR. Nothing suitable was in stock, so I checked your website, and found what I wanted in Gloucester. A conversation with Si... See more
Excellent service by Derek and Chris. Straightforward, honest advice and the camera posted out to me the same day. What else do you need? Very happy with the Sony A7RIII and two SD cards and I’ll... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
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Replied to 97% of negative reviews
Typically replies within 1 week
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Bought a pre-loved Sony a7111 today
Bought a pre-loved Sony a7111 today, staff was very knowledgeable and helpful, definitely recommend if your in the market looking for a camera new or pre-used. Excellent service
Outstanding
Outstanding service from the Nigel and co in the Gloucester branch. Extremely helpful with advice and shipping concerns. Also the helpline was also helpful when I had a strange payment concern. I would not hesitate to use this company again or recommend to others. 5 star, without hesitation.
Fast and easy process!
Fantastic customer service
Fantastic customer service! Helped my little one so much with his grandfather's old camera to get it working again. So nice to have a shop that really cares about its customers and business. Thank you!
Great customer service
Very helpful man - very attentive despite being very busy, great advice and made me confident I was buying the right thing. Thank you, Simon.
The perfect shop for all things photographic.
Whether you're purchasing new equipment or just need advice, Gloucester LCE is the place to go. Experienced staff will take time to answer all your questions in a friendly and competent manner. They've never let me down. I would highly recommend them for all of your photographic needs.
Fantastic service everyone I use this…
Fantastic service everyone I use this shop for all my photographic needs. All of the staff are excellent and real subject matter experts that go above and beyond every time. Even whilst you wait you see first hand this is for each customer in turn.
Thanks for a fabulous service.
Excellent Service as Always
The service I received from LCA was excellent as expected, having bought from LCA numerous times over the decades. Communication and delivery were all as you’d want, with the items I ordered well packaged. Both the Peak Design Slide Lite camera strap and the Peak Design Everyday Sling were reasonably priced with the discount, although I would still say that they are expensive for what they are. I will happily look to LCA (any of their branches) again in the near future when looking to add to my kit.
Canon RF 100-500 lens.
Canon RF 100-500 lens.
Have been eyeing this one for a while and with the Black Friday deals, had to buy it. Chris from the LCE showed me what it was capable of which has changed my perspective on my photography. Although expensive, if you can afford it, it’s a piece of kit that has me wanting to get out there and see what it can do.
Excellent customer service and quick…
Excellent customer service and quick response
Good service as always delivery prompt
Good service as always delivery prompt. LCE make spending money easy, which is the golden rule of business.
Quick delivery
Quick delivery, prompt service, product as described, will definitely be using again.
Reliable & professional - in sales and photography
As we increasingly rely on online purchases and remote communication, opportunities for face-to-face conversations with knowledgeable staff are becoming rarer. The team at London Camera Exchange in Gloucester stand out in this regard. They are not just sales representatives; they are experienced photographers who are friendly, approachable, and always willing to spend time explaining the finer points of photography.
Fab from the word Go.
Fab, from start to finish. I'd emailed, at night about possibly trading in and buying some equipment. Very first thing the following morning I had a really helpful reply from Simon - they could offer me a great price on my camera and also had a great deal on the new one. I went straight to the shop and spent ages with Chris as he showed me the various features I was hoping to get to grips with. Excellent company, really accommodating and knowledgeable. Couldn't be more pleased.
Staff at Gloucester and Derby were excellent and informative…
Staff at Gloucester and Derby were informative and had very prompt service and delivery
Purchase of used camera
Prior to purchasing the used camera I rang the LCE camera shop to ask a few questions. The gentleman I spoke to was helpful and courteous. The camera was quickly despatched and was as described. Thank you.
From ordering to the item arriving the…
From ordering to the item arriving the process was strait forward and easy.
Very fast delivery
Very fast delivery. Not only that their response time is top tier. Absolutely love my canon g7x
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