London Camera Exchange - Manchester Reviews 

302
TrustScore 5 out of 5

4.9

16 Cross Street, M2 7AE Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and... See more

Rated 5 out of 5 stars

Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... See more

Rated 5 out of 5 stars

I’m always cautious about buying a used item, but the lens from LCE Manchester was exactly as described and with all original packaging. It would be nice if LCE offered a 12 month warranty like the tw... See more

Rated 5 out of 5 stars

My purchase of a S/H lens was straight forward with my queries for further information answered promptly. The delivery was by DPS ( very reliable ) at the time given earlier that day, it arrived well... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 16 Cross Street, M2 7AE, Manchester, United Kingdom

  • 01618347500

4.9

Excellent

TrustScore 5 out of 5

302 reviews

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4.9

All reviews

(302)

2,697 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was great to be able to discuss our…

It was great to be able to discuss our requirements for camera equipment in person in the Chichester shop.

We were well advised and were able to obtain exactly what we were seeking from the Manchester shop. The item was received very quickly.

October 28, 2025
Rated 5 out of 5 stars

THIS is FOR a purchase from the Branch…

THIS is FOR a purchase from the Branch based in Manchester.
Very good service , nice description , To me well worth the purchase. I did not want to buy the camera when it was at it full price but to be able to obtain a very good used version made sense .
Manchester Branch always has the customer First and gives confidence with purchases.

October 23, 2025
Rated 5 out of 5 stars

Lens was like new and at a good price

Lens was like new and at a good price. Received it the day after ordering (despite it being a Saturday), very well packaged - boxed and with plenty of bubble wrap - by the staff at the Manchester store.

This is the way buying used camera stuff should be!

October 24, 2025
Rated 5 out of 5 stars

Excellent customer service.

The staff are knowledgeable and helpful. Orders are always dispatched quickly and arrive the next day. I bought a used Nikon camera and it is almost like new. I am very pleased.

September 29, 2025
Rated 5 out of 5 stars

Great Service

Great service and prompt reply to my queries. Kept me up to date with delivery etc.
Great product and exactly as described.

September 23, 2025
Rated 5 out of 5 stars

I can't praise the team here enough

I can't praise the team in the Manchester store enough. I have bought several cameras and accessories from this store after wandering in a couple of years ago as its near my workplace.

I usually end up speaking to Dave who remembers me when I go in and he is happy to help with my questions and suggests things that will help me enjoy photography. No pressure sales at all and the people here clearly know their beans so it's a pleasure to go here and see what I want next. Stores like this remind me why online or more generic outlets aren't great to buy from as LCE clearly have the passion and know how to help anyone get the best for for their requirements.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great value lens, mint condition. Very fast delivery

Saw a Fuji lens I have been after for a while on LCE website. Was very good value. I ordered it at 2pm one day and it was delivered on the dot 9:30am the next day. I had a similar experience a year ago with LCE. Can’t fault them. Also the lens, if anything, was in a better condition than the description so I was very pleased.

September 3, 2025
Rated 1 out of 5 stars

Selling Equipment > Poor Experience

Decided to sell my camera equipment. So i filled out the quotation form , and received a quote from the Manchester store.
The quote was quite low, and after a lot of back and forth communication i finally accepted the offer.
I was asked my full name and address and preferred pick-up date. Which i provided. I also asked the question, do i need to securely package these items? (i assumed i did) , and is the postage already paid for? (i assumed it was).
No reply, i waited in the house all day on both the days i suggested for pick-up, with the items packaged ready. No-show, and still no reply.
So now they have my name, address, email, phone number. Perhaps that was all they was after. As i cannot fathom what else they were doing.
Pretty bad experience really. (I ended up selling the equipment for a better price elsewhere, with no issues)

August 22, 2025
Unprompted review
London Camera Exchange - Manchester logo

Reply from London Camera Exchange - Manchester

Hi Robert,

Thank you for your review.

Apologies — it seems our system has failed on this occasion. Normally, we would contact you to arrange the collection. You would just need to package the items securely; we cover the collection cost. On the morning of collection, you should receive a DPD notification with a one-hour time slot. The driver will bring the address labels, and the goods should reach us the next working day. Once inspected, we’ll arrange payment directly into your account.

We want to assure you that this situation is highly unusual, and we are investigating the issue to make sure it doesn’t happen again.

Once again, We sincerely apologise for any inconvenience this has caused.

Kind Regards

Your LCE Team

Rated 4 out of 5 stars

Restricted by payment rules.

The only issue was that because I don't use Pay Pal and paid using a credit card, you would only mail the goods to my registered address and not to the address I needed it to go to at short notice. This caused my granddaughter some inconvenience.

Mr Watson

August 4, 2025

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