London Camera Exchange - Manchester Reviews 

315
•
TrustScore 5 out of 5

4.9

16 Cross Street, M2 7AE Manchester, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

I had such a wonderful experience with LCE, and I’d especially like to thank Dave for the amazing service! He made the whole process so smooth and helped me get my hands on my camera in such a timely... See more

Rated 5 out of 5 stars

I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... See more

Rated 5 out of 5 stars

"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly a... See more

Rated 5 out of 5 stars

Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... See more


Company details

  1. Camera Store
  2. also in
  3. Binoculars Store
  4. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 16 Cross Street, M2 7AE, Manchester, United Kingdom

  • 01618347500

4.9

Excellent

TrustScore 5 out of 5

315 reviews

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Replied to 94% of negative reviews

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4.9

All reviews

(315)

2,690 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top tier customer service and experience

Absolutely amazing! The team at the Manchester branch is truly exceptional—professional, knowledgeable, and a pleasure to deal with. Dave and Richard were incredibly patient and took the time to ensure I found exactly what I needed. I walked away with the most amazing camera and couldn’t be happier. It was definitely worth the trip—highly recommended!

January 3, 2025
Rated 5 out of 5 stars

Excellent purchase experience

Bought a second hand lens online which arrived less than 24hrs from ordering and very well-packaged. After testing the lens decided not quite the lens for me so requested a refund. The Manchester staff could not have been more helpful - processed the receipt of the lens and arranged a refund within a couple of hours of receipt. I've bought from LCE previously and similarly they were v helpful. Will certainly use LCE again - customer service and whole buying experience is excellent.

December 17, 2024
Rated 5 out of 5 stars

Very good interaction with this…

Very good interaction with this particular branch of LCE, helpful in answering my questions with prompt service.
Product quality was spot on, good experience from LCE as usual.

November 21, 2024
Rated 5 out of 5 stars

Great customer support

My journey with LCE started at their Oxford store where Elliot helped me figure out what lens I needed for my camera. He was helpful and then showed me the lens I wanted was available at their Manchester store. I went away and did a bit more research and decided to get the one he suggested. It's the in person aspect of this whole process that I loved the most. And the lens came super quickly and was an easy process. I'd hands down recommend them to anyone wanting to get their photography products from.

November 26, 2024
Rated 5 out of 5 stars

As ordered

As ordered, on time , condition as described. What more can you want?

November 18, 2024
Rated 5 out of 5 stars

Used lens purchase

I have bought used and new from LCE over the years. This purchase was a used Sony lens. I made an offer using the message option in the used listing and it was accepted after a couple of hours - very quick indeed. Purchase was then easy via the link provided and delivery next working day by DPD. All excellent quick service as usual from LCE.

November 11, 2024
Rated 5 out of 5 stars

Great place to shop.

Staff were very helpful ,said they had the lens I wanted in stock paid for it and it arived next day. I have used London Camera Exchange many times and always had great service.

November 11, 2024
Rated 5 out of 5 stars

Amazing manchester store

The staff at the Manchester store were amazing. Provided excellent and well formed opinions on options based on my use cases allowing me to make a well informed decision.

The canon r7 i eventually brought has been superb so far and I would never have brought it without their help

October 23, 2024
Rated 5 out of 5 stars

ALWAYS brilliant

I've bought lots of used gear from LCE over the years. ALWAYS top quality service. Condition is exactly as described. Here the following day. I've changed my mind about a couple of items and returned them with absolutely no trouble

October 17, 2024

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