London Camera Exchange - Manchester Reviews 

302
TrustScore 5 out of 5

4.9

16 Cross Street, M2 7AE Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and... See more

Rated 5 out of 5 stars

Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... See more

Rated 5 out of 5 stars

I’m always cautious about buying a used item, but the lens from LCE Manchester was exactly as described and with all original packaging. It would be nice if LCE offered a 12 month warranty like the tw... See more

Rated 5 out of 5 stars

My purchase of a S/H lens was straight forward with my queries for further information answered promptly. The delivery was by DPS ( very reliable ) at the time given earlier that day, it arrived well... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 16 Cross Street, M2 7AE, Manchester, United Kingdom

  • 01618347500

4.9

Excellent

TrustScore 5 out of 5

302 reviews

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Replied to 95% of negative reviews

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4.9

All reviews

(302)

2,706 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Delivery is awful

Delivery is awful. I am still waiting for my order!

February 4, 2025
London Camera Exchange - Manchester logo

Reply from London Camera Exchange - Manchester

Hi Keith,

Thank you for taking the time to leave us a review. Delivery was scheduled for next day until DPD received your request to delay delivery until Saturday 8th. From what I can see it appears DPD delayed the parcel again and was delivered today 10th. We have received your request for a refund.
I apologise for any inconvenience this has caused. It would appear DPD have let us both down here.
If you have any additional enquiries, please contact us on sales@LCEgroup.co.uk.

All the best
The LCE Team

Rated 5 out of 5 stars

I've Only ever used LCE for my gear

I've only ever used LCE for my camera gear. They are an old school, hands on camera shop, full of helpful, knowledgeable staff who are always willing to go the extra mile to satisfy your needs. I've had some great deals from them on new and used gear and i cant recommended them enough

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Top tier customer service and experience

Absolutely amazing! The team at the Manchester branch is truly exceptional—professional, knowledgeable, and a pleasure to deal with. Dave and Richard were incredibly patient and took the time to ensure I found exactly what I needed. I walked away with the most amazing camera and couldn’t be happier. It was definitely worth the trip—highly recommended!

January 3, 2025
Rated 5 out of 5 stars

Excellent purchase experience

Bought a second hand lens online which arrived less than 24hrs from ordering and very well-packaged. After testing the lens decided not quite the lens for me so requested a refund. The Manchester staff could not have been more helpful - processed the receipt of the lens and arranged a refund within a couple of hours of receipt. I've bought from LCE previously and similarly they were v helpful. Will certainly use LCE again - customer service and whole buying experience is excellent.

December 17, 2024
Rated 5 out of 5 stars

Very good interaction with this…

Very good interaction with this particular branch of LCE, helpful in answering my questions with prompt service.
Product quality was spot on, good experience from LCE as usual.

November 21, 2024
Rated 5 out of 5 stars

Great customer support

My journey with LCE started at their Oxford store where Elliot helped me figure out what lens I needed for my camera. He was helpful and then showed me the lens I wanted was available at their Manchester store. I went away and did a bit more research and decided to get the one he suggested. It's the in person aspect of this whole process that I loved the most. And the lens came super quickly and was an easy process. I'd hands down recommend them to anyone wanting to get their photography products from.

November 26, 2024
Rated 5 out of 5 stars

As ordered

As ordered, on time , condition as described. What more can you want?

November 18, 2024

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