London Camera Exchange - Manchester Reviews 

302
TrustScore 5 out of 5

4.9

16 Cross Street, M2 7AE Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and... See more

Rated 5 out of 5 stars

Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... See more

Rated 5 out of 5 stars

I’m always cautious about buying a used item, but the lens from LCE Manchester was exactly as described and with all original packaging. It would be nice if LCE offered a 12 month warranty like the tw... See more

Rated 5 out of 5 stars

My purchase of a S/H lens was straight forward with my queries for further information answered promptly. The delivery was by DPS ( very reliable ) at the time given earlier that day, it arrived well... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 16 Cross Street, M2 7AE, Manchester, United Kingdom

  • 01618347500

4.9

Excellent

TrustScore 5 out of 5

302 reviews

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4.9

All reviews

(302)

2,706 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Online order

Super company. No hassle, ordered with ease, no customer service required, however they updated every step from ordering, dispatch and delivery. Brilliant product , immaculate packaging.

May 6, 2025
Rated 5 out of 5 stars

I trust this company

I’ve bought items from the LCE in the past and find their prices to be fair and I’ve been happy with the quality of the things I’ve bought. That includes lenses and camera bags. The service is fast and they use DPD. Would recommend.

May 6, 2025
Rated 5 out of 5 stars

A good exchange

I identified the Camera body I wished to purchase and the lenses I wished to use in Part exchange. I received a fair part exchange valuation and the camera selected was in perfect condition when received as described on the web site. Excellent

April 8, 2025
Rated 5 out of 5 stars

Excellent in every way

Excellent in every way, from first telephone call to very quick delivery of an excellent used Canon R6 Mk 2 at a competitive price plus good trade in values. LCE long been my favourite photo supplier. This time I bought remotely from Manchester.

April 11, 2025
Rated 5 out of 5 stars

LCE delivered exceptional service…

LCE delivered exceptional service throughout the entire process. The part-exchange of my older equipment was efficiently arranged and collected by LCE; upon verification of the received items, the remaining balance was settled, and my new equipment was dispatched without delay.

April 9, 2025
Rated 5 out of 5 stars

They did what they said they would and…

They did what they said they would and when I wanted it. The guys at Hereford took in my camera and sent it to Manchester for me. Thanks guys. Manchester sent my lens when I wanted it so that I could be in to receive it.

March 6, 2025
Rated 5 out of 5 stars

Impressive Service

Friendly, helpful information by telephone with Richard at Manchester. Prompt email follow-ups. Effortless online purchase. Excellent used lens arrived swiftly. Although it initially arrived in the wrong box, this was quickly resolved and a swap was made - which shows LDC staff to be responsive and attentive too.

February 24, 2025
Rated 3 out of 5 stars

Equipment in superb condition the rest was crap.

Equipment in superb condition - far better than expected. Ist lot - personnel very attentive up to purchase point then total silence - presumably job done now sod off! 2nd lot the packaging was made up of old newspapers stuffed into a cardboard box which was unbelievably amateurish - I wouldn't have returned let alone sent an item like that. What happened to bubble wrap - too expensive and eating into profits? Shame really because the kit appeared to be in really good condition. Apart from the kit the rest of the service including some of the emails was second or rather third rate and very disappointing. Whatever happened to customer service?

February 21, 2025
London Camera Exchange - Manchester logo

Reply from London Camera Exchange - Manchester

Hi Malcolm
Thank you for taking the time to leave a review,
We are sorry to learn that this experience didn't meet your expectations and our normal high standards.
We continually look to improve our systems, processes and service, where possible, we do aim to re-use packing materials, not to save money, but to save the planet - but do appreciate that old newspaper may not look the most professional!
We look forward to welcoming your custom again in the near future and aim to exceed your expectations.
Many thanks,
Your LCE Team

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