London Camera Exchange - Newcastle Reviews 

341
TrustScore 5 out of 5

4.9

76 High Street, Gosforth, NE3 1HB Newcastle Upon Tyne, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I bought a Mamiya C330 and it has performed exactly how I would expect it too. The price was good for the many examples I have seen in the past. The buying process was very simple and I received the... See more

Rated 5 out of 5 stars

Staff in the shop were very polite and also explained everything clearly. The lense that I have purchased was very easy to order on line from their Southampton branch once the Newcastle branch had org... See more

Rated 5 out of 5 stars

A great service, I found a second hand Canon EF 2X III Extender, that I was told later had only just come in to the shop, and ordered it, albeit after 2pm so it wouldn't be next day delivery. The e... See more

Rated 5 out of 5 stars

Got a second hand 24-105 Canon lens online. Everyone I spoke to was incredibly helpful and kind. Delivery was really quick too, and the lens is in great condition! As someone building up a camera kit... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in 1987, and a London Camera Exchange since 2015, we are located in the busy suburb of Gosforth, just a few minutes north of the city centre. We sell all of the best and newest bits of kit, from the leading manufacturers. We offer part exchange and have a comprehensive range of used equipment. Our very friendly team of five are all approachable and knowledgeable. We are all photographers as well as working within the shop, so its not only our business it's our personal interest. So we will always give you our honest advice and expertise.


Contact info

  • 76 High Street, Gosforth, NE3 1HB, Newcastle Upon Tyne, United Kingdom

  • 01912130060

4.9

Excellent

TrustScore 5 out of 5

341 reviews

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4.9

All reviews

(341)

2,639 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service as always from the…

Fantastic service as always from the London Camera Exchange. Incredibly fast and efficient service even during very busy holiday period with next day delivery arriving in time for Christmas. Everything was perfect. I highly recommend them for buying new or used camera gear. Many thanks. A+++++

December 22, 2025
Rated 5 out of 5 stars

Prompt service

Prompt service. Items exactly as described. And they were on the ball chasing up the couriers when they couldn't find the right address.

January 5, 2026
Rated 5 out of 5 stars

Brilliant Service

Spot on advice, friendly informed staff, super fast (same day!) dispatch of the filter which meant it arrived next day in good time for the recipient's birthday! Brilliant service.

December 30, 2025
Rated 5 out of 5 stars

Give them a try before you buy.

John & the team impressed me with their product knowledge, friendly & good humoured customer service.
I received a fair price for my trade-in items against a new binocular & the whole experience was completed to my total satisfaction. I would be happy to recommend the Newcastle store to friends & family.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Over the years I have spend many…

Over the years I have spend many thousands of pounds with LCE and I am really happy with my time with them. They are friendly, professional and fair!
The staff are always knowledgeable and go out of their way to assit you.
Always my favorite camera store!

October 24, 2025
Rated 5 out of 5 stars

Jonny and his team at Gosforth

Jonny and his team at Gosforth, have been amazing ambassadors for LCE! Jonny is always patient, considerate, very knowledgeable and offers the best advice and prices ! Thanks mate ! For my Nikon Z9! Can’t recommend this guy highly enough ! Oustanding !!! Thanks Jonny

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Purchase from lce never arrived and…

Purchase from lce never arrived and after they failed to follow up, Jonny from Newcastle LCE stepped in in promptly immediately rectified the issue. Replacement arrived next day delivery.

The exchange was caring efficient and most friendly and caring.

I reamin satisfied and grateful.


October 11, 2025
Rated 1 out of 5 stars

Delivery problems let down LCE

No problem with LCE, lens arrived well packaged and as described.
The problems were with DPD who failed to deliver the lens as promised. I have contacted them with my concerns

October 2, 2025
London Camera Exchange - Newcastle logo

Reply from London Camera Exchange - Newcastle

Hi Graeme,

Thank you for taking the time to leave a review. With online fulfilment, the courier is often the weakest link in the process, and we believe DPD offers the best overall solution for our business.

We understand your order arrived a day later than expected, and we sincerely apologise for the delay. If your issue was specifically with the courier service, we’d appreciate it if your feedback reflected that — perhaps by reviewing DPD directly rather than our business.

Thank you for your understanding and for supporting us.

Your LCE Team

Rated 5 out of 5 stars

Very satisfactory transaction

Very satisfactory transaction. Accurate information, helpful staff member and a quick despatch. All straightforward. Unfortunately I can't say the same for the delivery company, who got my address wrong! I had to phone to correct it. In the end the item arrived on time, due in no small part to the driver, who had to work through the atrocious weather during Friday's storm. My congratulations to him.

October 2, 2025

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