London Camera Exchange - Norwich Reviews 

247
TrustScore 5 out of 5

4.9

12 Timber Hill, NR1 3LB Norwich, Norfolk, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Used Guildford LCE on many occasions, always brilliant service and competitive pricing. This was the first time I mail ordered from the Norwich store and I couldn’t fault the service. Very quick posta... See more

Rated 5 out of 5 stars

SONY COMPACT CAMERA. Website easy to reserve item. Spoke to the branch the next morning, very helpful & friendly. Recirbed payment link. Then emails - with receipt, saying it had been boxed u... See more

Rated 5 out of 5 stars

Great communication from Jacob at LCE Norwich all the way through the purchase. Ordered my new lens cap on Wednesday pm, despatched DPD next day and I received it Friday afternoon. Very... See more

Rated 5 out of 5 stars

Excellent service from LCE. Purchased two secondhand lenses and they came the following day, well packed and in great 'as described' condition! Sales team are really helpful and I doubt I'll shop a... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

LCE Norwich are your local specialist supplier of new & secondhand cameras, lenses, binoculars and other photographic equipment. Offering honest, expert advice and a range of in-store services. including Film Developing & Printing, passport photos, sensor cleans, firmware upgrades & image recovery. Looking to trade-in your equipment for an upgrade? Pop into us at LCE Norwich for a chat with one of our friendly and knowledgeable staff.


Contact info

  • 12 Timber Hill, NR1 3LB, Norwich, Norfolk, United Kingdom

  • 01603612537

4.9

Excellent

TrustScore 5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(247)

2,697 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended!

Customer service was brilliant. I requested a link to buy which I received within the next 30 minutes, I called the store and asked for more information re condition which they were really helpful with and then I ordered the item at 0938am and had it in my hands at 0830am the next day! It’s in better condition than described and there are no complaints here.

December 28, 2023
Rated 5 out of 5 stars

Excellent service

Super helpful and quick responses to a query about suitability of a lens from David at the Norwich store. As promised next day delivery of the lens ordered online which was extremely securely packed and sent by DPD. Unfortunately we had a minor issue which was resolved extremely quickly and pleasantly with a replacement sorted by the next day. Wouldn't hesitate to buy from LCE again.

December 27, 2023
Rated 5 out of 5 stars

Superb Christmas service

I has been after this particular camera for some time from a number of suppliers. I ordered this when I saw the branch had started its January sale early on Saturday 23rd of December, It arrived on Thursday 28th which is phenomenal with a Sunday and two bank holidays in between, thank you.

December 24, 2023
Rated 5 out of 5 stars

Highly recommend

Such great service. The camera was posted out same day and received the day after I ordered it! I used them based on reviews and I’ll definitely go back again.

December 7, 2023
Rated 5 out of 5 stars

5**** seller, highly recommended

There was an issue with my camera not saving my camera settings so I sent it back,it's now been resolved so they are sending it back to me after a factory reset. The staff have been very helpful .

I would highly recommend this company, camera was as described. 5**** seller,

December 14, 2023
Rated 5 out of 5 stars

Great Service

Good price. Good communications. Fast, free delivery.
Searched around for the camera but hardly anywhere had stock. LCE were very helpful and got the product out to me next day

December 4, 2023
Rated 5 out of 5 stars

Excellent service

Excellent service, item arrived promptly and received an email to explain I had been over charged for the item and to expect a refund.

So many companies operate poorly these days and simply lack integrity.

Keep up the great service

December 9, 2023
Rated 5 out of 5 stars

Simple process

Simple process, accurately described.

Suggestion - Could a collect from store option be added to web site, I live in Norwich but could not get to store on day of purchase and package travelled over 200 miles to do 5. Not good for environment.

November 16, 2023
Rated 5 out of 5 stars

I visited the shop to get some advice…

I visited the shop to get some advice about cleaning my camera. The man who served me could not have been more helpful. Such professional and kind service goes a long long way! Thank you and I cannot recommend your shop highly enough!

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

I purchased a second hand camera and…

I purchased a second hand camera and part exchanged my old camera for a great discount. I phoned the store and discussed the camera specs and supplied accessories and they arranged collection of my old camera and once valued supplied a link to purchase the new camera which was delivered on a day convenient for me. The supplied camera was very packaged.

October 31, 2023
Rated 5 out of 5 stars

What a great shop!

Having reclaimed my Canon Eos, ‘borrowed’ by my nephew 8 year’s ago, I decided to take it into the Norwich shop to see whether it needed a service.
Every member of staff I met were friendly, knowledgeable and very helpful.
They had a good look at the camera and felt that it didn’t require anything doing to it. I purchased a new CF card (which my nephew had somehow ‘lost’), and they very kindly formatted it for me and reviewed all the settings with me.
I have never been here before, but what a wonderful advert for what professional service is all about.
Thank you all for your care and attention.

Peter

November 1, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look