London Camera Exchange - Plymouth Reviews 

190
TrustScore 5 out of 5

4.8

56 Cornwall Street, PL1 1LR Plymouth, Devon, GB


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Rated 5 out of 5 stars

I was incredibly impressed with London Camera Exchange in Plymouth. I found a camera that I liked and asked a couple of questions over email - very quick and helpful responses. Once I confirmed I was... See more

Rated 5 out of 5 stars

I always buy my used equipment from LCE. They are really excellent - the service is really fast, the equipment is always EXACTLY as described and the packaging and safety in postage is always spot on.... See more

Rated 5 out of 5 stars

Mike was extremely knowledgable, helpful, honest and patient when we came to buy our first camera. He took time to answer our newbie questions in a way we understood. They also have a great aftercare... See more

Rated 5 out of 5 stars

Very helpful staff and friendly approach. Overcame my difficulties uploading Olympus OM1 firmware updates for a small price. Offered plenty of help and advice. Chuffed to bits as it was very frustr... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

London Camera Exchange Plymouth opened in 1971 and was in the same location for 47 years. We moved to our new location in 2018 and are the only specialist photographic retailer selling new and used equipment in Plymouth. Other than selling photographic, video and optical equipment we also carry out sensor cleaning, image recovery and firmware updates in store. We are also able to send customers equipment away for repair. The staff are knowledgeable, friendly and are always more than happy to help with customers needs placing good old fashioned customer service before all else.


Contact info

  • 56 Cornwall Street, PL1 1LR, Plymouth, Devon, United Kingdom

  • 01752664894

4.8

Excellent

TrustScore 5 out of 5

190 reviews

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Asks customers to review

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Replied to 93% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(190)

2,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Plymouth Branch 100% Helpful

Very good. Needed a quick replacement for my broken D5300 and found a good second hand one after taking advice from an excellent person at the Plymouth branch. After my trip to India I will be back in to upgrade to a full frame set up.
Can’t recommend enough, wouldn’t look anywhere else now. Total trust.

November 12, 2024
Rated 5 out of 5 stars

The Professionals

Top value , accurate description of item , extremely rapid dispatch and arrival , and well packed , my favourite camera dealer for many years , the Professionals !

October 4, 2024
Rated 5 out of 5 stars

Incredible service

It’s so great to meet people who really know their stuff. The store had a decent stock of binoculars and with a specific request for binoculars good for birding, we were guided through the pros and cons of various price points in a friendly unpressured manner. Brilliant salesperson ! In the end the right option for us was to go for an open box option at another camera exchange store…. And we were blown away by the efficiency of the process … ordered at 15.30 on Tuesday, they arrived by DPD by 15.30 on Wednesday . No extra postal charge. Can’t fault either the store or the online experience.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful staff and friendly…

Very helpful staff and friendly approach.
Overcame my difficulties uploading Olympus OM1 firmware updates for a small price.
Offered plenty of help and advice. Chuffed to bits as it was very frustrating for me trying to do this at home.
There was a glitch between mobile app and camera using wireless method.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

A great service

A great service! I had a query regarding a camera and so asked a couple of questions via email which were answered promptly . I wanted to buy a camera that was listed but not available to buy on line so the guys sent me a link to do this.
The camera was exactly as described and was dispatched immediately and arrived promptly.
Even though my experience was on line and via email, it very much felt like a personal service and I would highly recommend.

September 6, 2024

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