I was incredibly impressed with London Camera Exchange in Plymouth. I found a camera that I liked and asked a couple of questions over email - very quick and helpful responses. Once I confirmed I was... See more
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I always buy my used equipment from LCE. They are really excellent - the service is really fast, the equipment is always EXACTLY as described and the packaging and safety in postage is always spot on.... See more
Mike was extremely knowledgable, helpful, honest and patient when we came to buy our first camera. He took time to answer our newbie questions in a way we understood. They also have a great aftercare... See more
Very helpful staff and friendly approach. Overcame my difficulties uploading Olympus OM1 firmware updates for a small price. Offered plenty of help and advice. Chuffed to bits as it was very frustr... See more
Company details
Written by the company
London Camera Exchange Plymouth opened in 1971 and was in the same location for 47 years. We moved to our new location in 2018 and are the only specialist photographic retailer selling new and used equipment in Plymouth. Other than selling photographic, video and optical equipment we also carry out sensor cleaning, image recovery and firmware updates in store. We are also able to send customers equipment away for repair. The staff are knowledgeable, friendly and are always more than happy to help with customers needs placing good old fashioned customer service before all else.
Contact info
56 Cornwall Street, PL1 1LR, Plymouth, Devon, United Kingdom
- 01752664894
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Replied to 93% of negative reviews
Typically replies within 1 week
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Great speedy delivery,well done.
Ordered at 10am and was with me by 1pm…
Ordered at 10am and was with me by 1pm the next day. And this was between Christmas and new year when the post is famously bad
I purchased a Mindshift bag and was…
I purchased a Mindshift bag and was kept informed right through the purchase from ordering to receiving, an excellent service provided 👍😊
Good Company I have dealt with this company for over…
I have dealt with this company for over 40 years.
An excellent experience with Plymouth…
An excellent experience with Plymouth LCE.
The staff I dealt with were polite, knowledgeable and answered the questions I posed to them. My item arrived as they said it would and was well packaged.
London camera exchange many years found…
London camera exchange many years found their secondhand optics cameras first class very knowledgeable very helpful R Lowe
Plymouth Branch 100% Helpful
Very good. Needed a quick replacement for my broken D5300 and found a good second hand one after taking advice from an excellent person at the Plymouth branch. After my trip to India I will be back in to upgrade to a full frame set up.
Can’t recommend enough, wouldn’t look anywhere else now. Total trust.
I was able to talk on the phone about…
I was able to talk on the phone about the camera and then get the link to buy, it was so easy.
I would highly recommend London Camera Exchange.
Many thanks.
Good experience with returning faulty…
Good experience with returning faulty used camera
The Professionals
Top value , accurate description of item , extremely rapid dispatch and arrival , and well packed , my favourite camera dealer for many years , the Professionals !
Friendly staff in the Plymouth shop and…
Friendly staff in the Plymouth shop and smooth and efficient online ordering process with quick delivery of cameras in excellent condition almost new looking.
Incredible service
It’s so great to meet people who really know their stuff. The store had a decent stock of binoculars and with a specific request for binoculars good for birding, we were guided through the pros and cons of various price points in a friendly unpressured manner. Brilliant salesperson ! In the end the right option for us was to go for an open box option at another camera exchange store…. And we were blown away by the efficiency of the process … ordered at 15.30 on Tuesday, they arrived by DPD by 15.30 on Wednesday . No extra postal charge. Can’t fault either the store or the online experience.
Good communication between camera…
Good communication between camera exchange and my self, knew where my package was and when it would arrive. Most importantly they use a trusted courier service
Very helpful staff and friendly…
Very helpful staff and friendly approach.
Overcame my difficulties uploading Olympus OM1 firmware updates for a small price.
Offered plenty of help and advice. Chuffed to bits as it was very frustrating for me trying to do this at home.
There was a glitch between mobile app and camera using wireless method.
Excellent service with very fast…
Excellent service with very fast delivery. Could not be better.
A great service
A great service! I had a query regarding a camera and so asked a couple of questions via email which were answered promptly . I wanted to buy a camera that was listed but not available to buy on line so the guys sent me a link to do this.
The camera was exactly as described and was dispatched immediately and arrived promptly.
Even though my experience was on line and via email, it very much felt like a personal service and I would highly recommend.
Ordered effortlessly and kept up to…
Ordered effortlessly and kept up to date. Delivery was next day so earlier than expected. Pre order online staff in Reading store were very helpful.
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