London Camera Exchange - Plymouth Reviews 

190
TrustScore 5 out of 5

4.8

56 Cornwall Street, PL1 1LR Plymouth, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was incredibly impressed with London Camera Exchange in Plymouth. I found a camera that I liked and asked a couple of questions over email - very quick and helpful responses. Once I confirmed I was... See more

Rated 5 out of 5 stars

I always buy my used equipment from LCE. They are really excellent - the service is really fast, the equipment is always EXACTLY as described and the packaging and safety in postage is always spot on.... See more

Rated 5 out of 5 stars

Mike was extremely knowledgable, helpful, honest and patient when we came to buy our first camera. He took time to answer our newbie questions in a way we understood. They also have a great aftercare... See more

Rated 5 out of 5 stars

Very helpful staff and friendly approach. Overcame my difficulties uploading Olympus OM1 firmware updates for a small price. Offered plenty of help and advice. Chuffed to bits as it was very frustr... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

London Camera Exchange Plymouth opened in 1971 and was in the same location for 47 years. We moved to our new location in 2018 and are the only specialist photographic retailer selling new and used equipment in Plymouth. Other than selling photographic, video and optical equipment we also carry out sensor cleaning, image recovery and firmware updates in store. We are also able to send customers equipment away for repair. The staff are knowledgeable, friendly and are always more than happy to help with customers needs placing good old fashioned customer service before all else.


Contact info

  • 56 Cornwall Street, PL1 1LR, Plymouth, Devon, United Kingdom

  • 01752664894

4.8

Excellent

TrustScore 5 out of 5

190 reviews

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Replied to 93% of negative reviews

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4.8

All reviews

(190)

2,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service, Quality products

Purchased Canon 250d plus a few lens for son’s birthday. Purchase process was simple and easy. When products arrived the presentation and quality/condition was perfect. Plus, we have the guarantee that takes the stress out of the purchase. The items came from different shops around the country and all arrived quickly and safely. Thank you LCE. 👍👍👍👍👍

August 30, 2024
Rated 2 out of 5 stars

Totally over packaged

Totally over packaged. I ordered two memory cards that could have fit in a jiffy bag. Instead it came in a package so big I had to wait for a delivery driver, as it would not fit through the letter box.

August 16, 2024
London Camera Exchange - Plymouth logo

Reply from London Camera Exchange - Plymouth

Hi Alan,

Thank you for leaving us a review. I apologise for this, I understand the frustration of having to wait for a parcel that could simply be posted. We use DPD as our courier and due to the value of our products, proof of delivery is needed regardless of the parcel size.

We do appreciate your feedback though and hope you will shop with us again soon.

All the best
LCE Team

Rated 5 out of 5 stars

I used LCE Plymouth for a recent purcase

I used LCE Plymouth for a recent purchase and both the 2 people at LCE were extrememly helpful, knowledgeable and didn't mind my questions. My purchase for a 2nd hand camera POS was very easy and the transaction was smooth. Would not hesitate to use them again.

May 13, 2024
Rated 5 out of 5 stars

Quality Products with Quick Delivery too

Brought a second hand lens over the phone from Andy in the Plymouth shop. Lens was at my door in under 24 hours with free shipping which is super impressive!
Lens is good quality, as listed, and has warranty terms too which is a great piece of mind.

June 13, 2024
Rated 5 out of 5 stars

Advice that has saved me money and time.

I have used many places to buy my kit over the years (35 yrs) but I find the quality of kit you get from LCE exceeds what other retailer's offer by a long away, I would say some kit I bought recently was rated as good but from another store would be rated as excellent.
The advice I received is informed and tailored to my personal photography showing the staff have in-depth knowledge of kit and of many disciplines of photography.
I recommend anyone interested in photography from the beginner to season old professional to get advice from LCE and that the quality of equipment is very high makes it a one stop place to shop.

May 31, 2024
Rated 5 out of 5 stars

Really efficient

Really friendly and helpful and so efficient. I was agreeably pleased with the speed of the transaction. They are definitely my first choice in the future.

May 30, 2024
Rated 5 out of 5 stars

Great Service

The camera was as described, was sensibly priced and was delivered, free of charge and at the stated time day and time. This isn’t my first purchase from LCE and won’t be my last either.

May 15, 2024
Rated 5 out of 5 stars

Excellent service

I recently took my faulty Nikon D3200 to Plymouth LCE, which unfortunately turned out to be unrepairable. After then finding a replacement and improved upon D7200 on their website, I contacted the guys in the branch to discuss it. As before, thy were extremely helpful and really looked after me. I would highly recommend Plymouth LCE to anyone who needs assistance with any of their camera needs. Thank you.

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great, speedy service and quality used lens

Rapid response to my email asking for a purchase link, ordered on the Saturday, arrived 300 miles away at 7:30am Tuesday morning. The used lens I purchased was in excellent condition and at a competitive price, great service all round

April 13, 2024
Rated 5 out of 5 stars

Special birthday present!

Ordered whilst I was away from home to find it waiting for me on my return ~ a special birthday present to myself. Impeccable condition as good as new and very well packaged. Have ordered a good few many things from various branches of LCE and have never been disappointed.

January 3, 2024

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